●
If you lose your FOMA terminal or have it stolen, immediately take the steps necessary for suspending the use of the
FOMA terminal.
●
If the FOMA terminal you purchased is damaged, bring your FOMA terminal to a repair counter specified by DOCOMO
after returning to Japan.
Sales
:
Manufacturer
:
SHARP Corporation
Don’t forget your mobile phone… or your manners!
When using your mobile phone in a public place, don’t forget to show common courtesy and consideration for
others around you.
Universal number
international prefix
International call access code
for the country you stay
-81-3-6718-1414
*
(toll free)
-8005931-8600
*
From land-line phones
From DOCOMO mobile phones
Failures encountered overseas
<Network Support and Operation Center>
<Universal number>
*
You might be charged a domestic call fee according to the call rate for the
country you stay.
※
For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
*
You are charged a call fee to Japan when calling from a land-line phone, etc.
※
If you use SH-03E, you should dial the 81-3-6832-6600
(to enter “+”, press and hold the “0” key for at least one second).
*
You might be charged a domestic call fee according to the call rate for the
country you stay.
※
For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
*
You are charged a call fee to Japan when calling from a land-line phone, etc.
※
If you use SH-03E, you should dial the 81-3-6718-1414
(to enter “+”, press and hold the “0” key for at least one second).
-8000120-0151
*
Universal number
international prefix
-81-3-6832-6600
*
(toll free)
International call access code
for the country you stay
Loss or theft of FOMA terminal or
payment of cumulative cost overseas
<docomo Information Center>
From DOCOMO mobile phones
From land-line phones
<Universal number>
(available 24 hours a day)
(available 24 hours a day)
※
Unavailable from land-line phones, etc.
■
From DOCOMO mobile phones
(In Japanese only)
※
Unavailable from land-line phones, etc.
(No prefix)
151
(toll free)
■
From DOCOMO mobile phones
(In Japanese only)
Repairs
(Business hours: 24 hours (open all year round))
(Business hours: 9:00 a.m. to 8:00 p.m.)
※
Unavailable from part of IP phones.
0120-800-000
(toll free)
■
From land-line phones
(In Japanese only)
0120-005-250
(toll free)
※
Service available in: English, Portuguese, Chinese, Spanish, Korean.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year round))
※
Unavailable from part of IP phones.
(No prefix)
113
(toll free)
General Inquiries
<docomo Information Center>
●
Please confirm the phone number before you dial.
●
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo Shop etc. near you on
the NTT DOCOMO website or the i-mode site.
i-mode site
iMenu
お客様サポート
(user support)
ドコモショップ
(docomo Shop)
※
In Japanese only
NTT DOCOMO website
http://www.nttdocomo.co.jp/english/
※
Unavailable from part of IP phones.
■
From land-line phones
(In Japanese only)
0120-800-000
(toll free)
INSTRUCTION MANUAL
SH-03E
’12.12 (1st Edition)
12M MS110
’12.12
1
