85
Othe
rs
Support
Troubleshooting
Check for the necessity of software update first, and update the software if necessary.
⇒
P89
If the problem still persists, contact the numbers for "Repairs" on the last page of this manual (in Japanese only) or DOCOMO-specified
repair office.
✜
Power supply and charging
●
FOMA terminal cannot be turned ON.
･
Is the battery pack installed correctly?
･
Is the battery exhausted?
●
FOMA terminal cannot be charged (the charging
light does not turn on).
･
Is the battery pack installed correctly?
･
Are the adapter and FOMA terminal set
correctly?
･
Is the AC adapter connector securely inserted to
FOMA terminal or to the desktop holder
(optional) when you use AC adapter (optional)?
･
Is AC adapter's power plug or cigarette lighter
plug inserted to the outlet or cigarette lighter
socket correctly?
･
Is the charging jack of FOMA terminal dirty when
you use desktop holder? If it is dirty, clean with a
dry cloth or cotton swab.
･
If you execute calls, communications or other
function operations while charging the battery
pack, FOMA terminal may become hot. For
safety, charging may not start when FOMA
terminal is hot. Wait until the temperature drops
after using and charge again.
✜
Terminal operation
●
Turning the power OFF or restarting
automatically happens.
If the jack of battery pack or unit attaching terminal
is dirty, the contact may become poor and the
power may shut off. If it is dirty, clean with a dry
cloth or cotton swab.
●
No operations are performed even by keypad and
touch operations.
Have you activated All lock, Omakase Lock,
Operation lock, Security lock, Touch operation lock
or QWERTY keypad lock?
●
The operation time provided by the battery pack
is short.
･
Is your terminal left for a long time under the
state of out of service area? Out of service area,
many powers are consumed to search available
radio waves.
･
The operation time provided by the battery pack
varies by the operating environment and battery
pack's deterioration.
･
The battery pack is a consumable part. Each time
it is charged, time available with each charging
reduces. Even the full charge state, when the
operation time is too short, purchase a new
battery pack of the specified type.
･
Out of Bluetooth area, the operation times of the
display unit and the keypad unit are reduced.
･
In separated style, the operation time is reduced
by Bluetooth connection.
･
When Action when detached is set to "Always
connected", the operation time is reduced.
●
The recognition of UIM is not performed
successfully.
･
Is UIM installed in the right direction?
･
Is UIM (blue) inserted?
●
FOMA terminal etc. become hot while operating/
charging.
While operating or charging, or if you use i-
α
ppli,
videophone call, 1Seg watching, etc. for a long
time while charging the battery, FOMA terminal,
battery pack and adapter may become hot. There is
no problem about safety and continue to use it.
✜
Calls
●
Calls are not connected (Even when moving, "
圏
外
(out of service area)" does not disappear or
although radio waves are enough, making/
receiving calls is unavailable).
･
Turn the power off and on, or remove and attach
battery pack or UIM.
･
Even when the signal meter on your FOMA
terminal indicates there are strong radio waves,
due to the type of radio waves, making/receiving
calls may be unavailable. Move to call again.
･
Is Specified caller, Anonymous caller,
Unregistered caller or 3G/GSM setting set?
･
Due to the crossing of radio waves, at the
crowded public places, calls/mails are crossed
and the connection status may not be good. In
this case, "Please wait for a while" appears and
the caller hears a busy tone. Move to other place
or call again at other time.
●
Calls cannot be made using the keypads.
Have you activated All lock, Omakase Lock, Self
mode, Keypad dial lock or Security lock?
Содержание F-04B
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