Appendix/Index
177
●
No SIM card.
Check if the docomo mini UIM card is inserted to the
terminal correctly.
→
P26
●
SIM card is locked.
Displayed when you turn on the terminal with PIN code
enabled. Enter the correct PIN code.
→
P133
●
SIM card error
SIM card removed. Phone will restart.
It may appear when metal part of docomo mini UIM card
is dirty or when docomo mini UIM card is removed with
the power ON, but it is not malfunction. Clean the metal
part of docomo mini UIM card regularly. Do not remove
docomo mini UIM card with the power ON. The terminal
may not operate normally.
By sharing screens of your terminal with DOCOMO, you can
receive technical support to make settings. (In Japanese only)
・
This service is not available when your docomo mini UIM
card is not inserted, during international roaming, or in
Airplane mode.
・
Smartphone Anshin Remote Support is a charged service
requiring subscription.
・
Some operations and settings are not supported.
・
For details of Smartphone Anshin Remote Support, refer to
NTT DOCOMO's website.
1
Call
スマートフォン遠隔サポートセンター
(Smartphone Remote Support center)
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m. (open all
year round)
2
From the Home screen,
→
[
遠隔サポート
(Remote support)]
・
For the first using, agree to "
ソフトウェア使用許諾書
(License Agreement)".
3
Enter connection number notified by DOCOMO
4
Remote support starts when you are
connected
Smartphone Anshin Remote
Support
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