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8 Warranty
GB
8
Warranty
8.1
Warranty conditions
We offer a warranty of 24 months from the date of purchase for the appliances we sell.
Within this warranty period, we will correct all defects free of charge that are due to material or man-
ufacturing faults, either by repair work or replacing the appliance or accessories, at our discretion
(damage to accessory parts does not automatically lead to the entire appliance being replaced).
Damage due to inappropriate use (operation on wrong voltage or type of current, connecting to un-
suitable power supplies, breakage, etc.) are exempt from warranty, as are normal wear and minor
defects that only negligibly affect the appliance's value or serviceability.
Interventions by unauthorised parties and the use of spare parts not supplied by Royal
Appliance
make the warranty null and void. Consumable parts are not included in the warranty and therefore
must be purchased by the customer!
The warranty is only valid if the date of purchase has been acknowledged by the dealer's stamp and
signature on the warranty card or if a copy of the invoice is included with the appliance that has been
sent in. Warranty work does not extend the warranty period nor does it constitute a claim for a new
warranty!
8.2
In case of a warranty claim
Send us the appliance with empty and dry tanks and a short description of the fault in printed letters.
Head your accompanying letter with the comment ‘warranty claim’. Send it to the following address,
including the warranty card or a copy of the receipt:
Z
Page 172, “International Service”
02_M318_gb.book Seite 51 Montag, 21. März 2011 1:15 13
