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3. Troubleshooting
No satellite signal
Objects such as trees, bridges and large houses located at the
satellite’s angle of incidence cause the signal to be lost. If the
satellite signal is lost due to severe weather conditions, the
current program of the TV or receiver will be interrupted (the
picture will pixelate, freeze or disappear). When the weather
conditions allow good reception again, the TV picture will be
restored.
Is there dirt on the antenna ?
Heavy dirt on the housing can cause reception problems.
Is everything correctly connected and switched on ?
Make sure that the TV and the receiver are connected correctly and
that the receiver I correctly set for satellite reception. Are all
cables connected correctly and the connections crew tightly onto the
coaxial cable ? Also check the coaxial cable for kinks.
Footprint of the satellite
Satellite are in fixed positions above the equator in orbit. In order