Digi XGI-20CZ7-E00-W0, Руководство пользователя

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Troubleshoot your XBee Industrial Gateway Device Discovery troubleshooting tips
Digi XBee Industrial Gateway 150
Device Discovery troubleshooting tips
If your device does not appear in the list of devices after using the Digi Device Discovery utility,
consider the following tips.
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Firewalls : Verify that any software firewalls (common examples are Windows Firewall and
most popular Anti-Virus software) are disabled. These can block the discovery process. Also,
any physical firewall will almost certainly block the discovery process as well.
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Routers or Switches : Is there a router between the computer running the discovery utility and
the Digi device itself? Normally, routers will block the discovery process. If possible remove
them and use a hub instead. If there is a switch in between this may or may not be a problem.
Occasionally they are configured to block the discovery traffic. If you are unsure use a hub or a
direct Ethernet cable connection. If the port on your Router/Switch/Hub is bad, try a different
port.
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Cabling : If nothing else works, try using a direct crossover Ethernet cable directly between the
computer and the Digi device. Another option is to try another Ethernet cable.
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Ethernet LED : Check the Ethernet Link LED (Light Emitting Diode) on the Digi device. Is the
light solid? If not, there is not a valid network connection and it will not be possible to discover
the device.
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Network Adapters : Verify that you enabled the correct network adapter and disabled all other
network adapters. If more than one network adapter is enabled, the discovery process will fail.
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Change Digi Device : If you have second Digi device, try discovering it instead to see if you have
the same problem. Though it may not solve your original discovery problem, it should provide
you with some additional troubleshooting clues.
Rebooting XBee Industrial Gateway
You can reboot XBee Industrial Gateway as needed. Note that XBee Industrial Gateway reboots itself
if you make changes to the configuration that require a reboot to activate those changes.
To reboot XBee Industrial Gateway, choose one of the following options:
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From Remote Manager, right-click the XBee Industrial Gateway device and select More >
Reboot .
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From the web interface, click Reboot under Administration .
Wait approximately one minute for the reboot to complete.
Troubleshooting LEDs
The table below contains troubleshooting information for the LEDs on the device.