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Troubleshooting
Cannot find the serial port for the device
Digi XBee® 3 Cellular LTE-M/NB-IoT Global Smart Modem User Guide
310
Cannot find the serial port for the device
Condition
In XCTU, the serial port that your device is connected to does not appear.
Solution
1. Click the
Discover radio modules
button
.
2. Select all of the ports to be scanned.
3. Click
Next
and then
Finish
. A dialog notifies you of the devices discovered and their details.
4. Remove the development board from the USB port and view which port name no longer
appears in the
Discover radio devices
list of ports. The port name that no longer appears is
the correct port for the development board.