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APPENDIX 4.  WARRANTY POLICY 

General Warranty

 

Dettson Industries inc., subject to the limitations described in this 
Equipment Warranty Policy  Certificate, warrants  that each  and 
every  appliance  product  by  Dettson  Industries  inc.  is,  under 
normal  operating  conditions,  free  of  defect  in  material  and 
workmanship for a specific period of time from the date of original 
installation  (as  described  in  the  “Summary  of  Warranty 
Programs” section below). 
 
This  warranty  covers  the  appliance  only  and  does  not  include 
labour costs, freight costs or other indirect expenses related to 
routine maintenance  or the replacement  of parts. If a part fails 
during the applicable warranty period, Dettson Industries inc. will 
provide, at its sole discretion, a new or remanufactured part to 
replace the defective part at no charge. Alternatively, and at its 
sole discretion, Dettson Industries inc. will allow a credit in  the 
amount of the then factory price for a new equivalent part toward 
the retail purchase price of a new Dettson Industries inc. product. 

 
 

Summary of Warranty Programs 

 

PRODUCT 

PARTS 

 

 

Alizé Outdoor Cooling Unit 

 

-COND-09-12-18-24 & COND-30/36 

5 years 

 

 

Cooling Coil 

2 years 

 

 

Thermostats  

(R02P029 & R02P030) 

5 years 

 

Limitations 

This warranty does not cover defects or damages on equipment 
without serial number or whose serial number has been erased 
or modified. 

 
A) Consumable Items:

 This warranty does not apply to fan 

belts,  filters,  oil  nozzles  or  other  materials  which  must  be 
replaced in the course of routine maintenance. 
 

B)  Corrosive  Atmosphere:

  The  operation  of  a  heat 

exchanger in the presence of corrosive elements such as acids, 
chlorine,  fluorine  or  other  damaging  chemicals  voids  this 
warranty.  The  warranty  will  not  be  applicable  for  boilers  if  the 
heat exchanger is subject to corrosion produced by the presence 
of  air  or  oxygen  in  water  coming  from  new  incoming  water, 
inadequate  design  of  the  system  or  the  use  of  plastic  piping 
without oxygen barrier. 
 

C)  External  Factors:

  This  warranty  does  not  apply  to 

damages  to  the  product  caused  by  misuse,  failure  to  provide 
proper  maintenance,  accidents,  Acts  of  God,  improper  fuel  or 
inadequate electrical supply. 
 

D)  Unauthorized  Alteration:

 Unauthorized  alteration  or 

repair  of  the  appliance  affecting  product  reliability  or 
performance voids this warranty. 
 

E)  Installation  by  a  qualified  person:

 

The  product 

must be installed by a qualified fitter in accordance with Dettson 
Industries  inc.’s  installation  instructions,  applicable  local  and 
national codes, the industry standards and those of professional 
organizations  such  as  the  Heating,  Refrigeration  and  Air 
Conditioning  Institute  of  Canada  and  the  Air  Conditioning 
Contractors of America. Failure to do so voids this warranty. 
 

F) 

Unauthorized Installation of Accessory 

Equipment

:

 Dettson Industries inc. authorizes the application 

of accessory equipment which will operate in conjunction with 
its products provided that the following conditions are met: 

i.)

  The  function  or  performance  of  the  Dettson  Industries  inc. 

appliance is not altered. 

ii.)

  The  accessory  is  installed  in  accordance  with  its 

manufacturer’s installation instructions. 

iii.)

  The  environment  in  which  the  appliance  is  supposed  to 

operate is not modified. 

iv.)

  Furnaces  cannot  be  installed  with  a  one  hundred  per  cent 

(100%) outdoors return air. 
 

G)  Lost  or  Stolen  Products:

  This  warranty  does  not 

apply to products reported as lost or stolen. 
 

H)  Original  Installation  Site:

  This  warranty  does  not 

apply to products no longer at the site of original installation. 
 

I) Improper Application:

 This warranty does not include 

damages caused by improper matching or misuse of the product 
or its components. 
 

J) Routine Maintenance

: The warranty is valid only if the 

instructions  specified  in  the  Installation  and  Operating 
Instructions are strictly observed. Failure to do so may void any 
and all warranties, at Dettson Industries inc.’s discretion. 
 

Consequential Damages

  

Dettson  Industries  inc.  shall  not  be  responsible  for  any 
consequential damages caused by any defect in the product.  
 

Exclusive Warranty 

The warranty provided by Dettson Industries inc. is exclusive; all 
other  representations,  warranties  or  conditions,  expressed, 
implied  or  statutory,  required  by  law  or  otherwise,  are  hereby 
excluded. 

 
Beginning of the Warranty Period 

If the original sales invoice cannot be provided to establish the 
date  of  original  installation,  it  is  determined  that  the  warranty 
comes into effect ninety (90) days after the product was shipped 
from the manufacturing plant. 
 

Replacement Parts Warranties 

All replacement parts  obtained  directly from Dettson Industries 
inc. and used for routine maintenance of Dettson Industries inc. 
products are warranted for a period of twelve (12) months from 
the date of repair.  Dettson Industries inc. reserves the right to 
require proof of repair before granting any credit. Replacement 
parts  are  shipped at  the  expense  of  the  consumer. Should  we 
request that the defective parts or components be shipped back 
for  further  investigation,  a  return  authorization  number  will  be 
issued  and  return  freight  arrangements  will  be  specified  by 
Dettson Industries inc. 

Warranty Execution 

Dettson Industries inc. shall not be liable for any default or delay 
in execution of this warranty caused by any contingency beyond 
our control, including wars, government restrictions or restraints, 
strikes, fires, floods or short or reduced supplies of raw material. 

Содержание COND-09-01

Страница 1: ...www dettson ca INSTALLER SERVICE TECHNICIAN Use the information in this manual for the installation servicing and keep the document near the furnace for future reference HOMEOWNER Please keep this ma...

Страница 2: ...o COOL mode and adjust the set point to a lower value than the actual room temperature 5 The furnace and the outdoor unit should start within 5 minutes Modulating furnace 1 Connect the RJ 11 wire betw...

Страница 3: ...6 10 2 Air purging and leakage test 26 6 10 3 Outdoor unit condensate drainage 26 6 10 4 Check after installation and test operation 26 6 10 5 Operation test 26 7 TROUBLESHOOTING 27 7 1 Precautions b...

Страница 4: ...cuit board 14 Figure 17 18K Circuit board 15 Figure 18 24K Circuit board 15 Figure 19 Installation schematic and clearances 22 Figure 20 Multiposition configurations 23 Figure 21 Splashguard without f...

Страница 5: ...ng diagram and all the instruction when wiring Have the unit adequately grounded in accordance with the local electric codes Have all wiring connected tightly Loose connection may lead to overheating...

Страница 6: ...37 3x25 4x16 5 37 3x25 4x16 5 40 5x29 5x18 0 42 8x33 7x19 2 cm 94 74x64 52x41 91 94 74x64 52x41 91 102 87x74 93x45 72 108 71x85 60x48 77 lb 86 87 1 110 3 154 3 lb 90 4 91 5 116 9 165 3 oz 45 9 45 9 56...

Страница 7: ...7 7 1 4 OPERATION CHARATERISTIC CURVES Figure 1 9K Operation characteristic curves Figure 2 12K Operation characteristics curves Figure 3 18 24K Operation characteristics curves...

Страница 8: ...8 8 1 5 CAPACITY VARIATION RATIO ACCORDING TO TEMPERATURE Figure 4 9 12K Capacity ratio vs outdoor temperature Figure 5 18 24K Capacity ratio vs outdoor temperature...

Страница 9: ...9 9 1 6 NOISE CRITERIA CURVE TABLES Figure 6 9K Noise curves Figure 7 12K Noise curves Figure 8 18 24K Noise curve...

Страница 10: ...10 10 2 CONSTRUCTION VIEWS Figure 9 9 12K dimensions...

Страница 11: ...11 11 Figure 10 18K dimensions Figure 11 24K dimensions...

Страница 12: ...M Figure 12 refrigerant system diagram Properly insulate ALL refrigerant tubing from outdoor units to the interior cooling coil to prevent water dripping 4 SCHEMATIC DIAGRAMS 4 1 ELECTRICAL DIAGRAMS F...

Страница 13: ...13 13 Figure 14 18K Electrical diagram Figure 15 24K Electrical diagram...

Страница 14: ...14 14 4 2 PRINTED CIRCUIT BOARDS Figure 16 9 12K Circuit board...

Страница 15: ...15 15 Figure 17 18K Circuit board Figure 18 24K Circuit board...

Страница 16: ...1 3 DIP1 4 Balance point OFF OFF OFF OFF Heat pump heat only ON OFF OFF OFF 10 F 23 C OFF ON OFF OFF 5 F 21 C ON ON OFF OFF 0 F 18 C OFF OFF ON OFF 5 F 15 C ON OFF ON OFF 10 F 12 C OFF ON ON OFF 15 F...

Страница 17: ...prohibited when total current TECEHU 8V the unit operates by decreasing frequency When total current TECEHU 9V the compressor stops operation and indoor fan will stop operation after 30s 3 Common Pro...

Страница 18: ...ot be detected Blow residual heat In heating mode when temperature reaches the set temperature the compressor and outdoor fan will stop When the unit is in heating mode and the compressor and indoor f...

Страница 19: ...turning the thermostat to OFF or cooling mode During operation if operation time of compressor is over the times of stop operation because of overload protection will be cleared If turn the thermostat...

Страница 20: ...witch to fan mode times of malfunction is eliminated immediately 5 3 2 16 Overload protection of compressor 1 If it detected that the overload switch for compressor is open for 3min successively the c...

Страница 21: ...o not expose the unit to direct sunlight nor strong wind 5 Make sure that the outdoor unit is installed in accordance with the installation instructions and is convenient for maintenance and repair 6...

Страница 22: ...ontal pull through installations In the center opening of vertical drain pan a metal Inlet Air Restrictor is factory installed and is required for horizontal applications It may be removed for vertica...

Страница 23: ...23 23 Figure 20 Multiposition configurations Figure 21 Splashguard without front slope...

Страница 24: ...ls are equipped with multiple drain connections Determine the drain connections to be used and note the difference between the primary green and secondary red openings Drain plugs are provided for all...

Страница 25: ...to a lower value than the actual room temperature 5 The furnace and the outdoor unit should start within 5 minutes Modulating furnace 1 Connect the RJ 11 wire between the interface and the air handler...

Страница 26: ...oor drain connector in a 98in hole on the base plate and attach the drain hose to the connector so that the waste water formed in the outdoor unit can be drained out The hole diameter 0 98 must be plu...

Страница 27: ...27 7 TROUBLESHOOTING...

Страница 28: ...28 Verify if the temperature sensor is exposed to the sunlight...

Страница 29: ...29 29...

Страница 30: ...30...

Страница 31: ...irectly touching any of the circuit parts without first turning OFF the power NOTE A large capacity electrolytic capacitor is used in the outdoor unit controller inverter Therefore if the power supply...

Страница 32: ...rly Make sure the connections are made as per Figure 13 Figure 14 and Figure 15 Cycle the power of both units Yellow When communicating properly with the communicating furnace this LED should be blink...

Страница 33: ...links for 7 times Overload protection Blinks for 6 times Overcurrent protection for the complete unit Blinks for 5 times Module current protection IPM protection Blinks or 4 times Over low voltage pro...

Страница 34: ...34 34...

Страница 35: ...indoor fans operates During heating operation all loads stop Please refer to the malfunction analysis discharge protection overload Overcurrent protection During operation the complete unit stops 1 S...

Страница 36: ...oad Decrease frequency due to high air discharge All loads operate normally while operation frequency for compressor is decreased Overload or temperature is too high Refrigerant is insufficient Malfun...

Страница 37: ...erate normally while operation frequency for compressor is decreased Refer to the malfunction analysis overload high temperature resistant Failure to start up During operation the complete unit stops...

Страница 38: ...o high temperature of module During operation the complete unit stops Discharging after the complete unit is de energized for 20 minutes check whether the thermal grease on IPM module of outdoor contr...

Страница 39: ...39 39 7 5 TROUBLESHOOTING FLOW CHART 7 5 1 Communication malfunction...

Страница 40: ...on AP1 BELOW IS THE CONTROL BOARD OF OUTDOOR UNIT USUAL SYMPTOMS Check if the voltage of L and N terminal of wiring board is between 210AC 250AC using multimeter Is the inductor L well connected Is th...

Страница 41: ...tage between L N of wiring board XT by DC voltage meter Is the coil resistance of compressor normal Is the compressor coil insulating to copper pipe correctly Is the work load of unit too high Is the...

Страница 42: ...nt temperature in a normal range Is the indoor and outdoor fans are running normal How is the radiating environment of the indoor and outdoor unit 7 5 4 Anti high temperature overload protection AP1 B...

Страница 43: ...Is the compressor wiring correct Is the stop time of the compressor enough Is the compressor damaged Is the refrigerant charged too much 7 5 5 Failure start up malfunction AP1 BELOW IS THE CONTROL BO...

Страница 44: ...44 44 USUAL SYMPTOMS Is the system pressure over high Is the supply voltage under low 7 5 6 Compressor synchronism AP1 BELOW IS THE CONTROL BOARD OF OUTDOOR UNIT...

Страница 45: ...electronic expansion valve connected correctly Is the expansion valve damaged Is the refrigerant leaking Is the overload protector damaged 7 5 7 Overload and discharge malfunction AP1 BELOW IS THE CO...

Страница 46: ...46 46 7 5 8 PFC correction for power factor malfunction AP1 BELOW IS THE CONTROL BOARD OF OUTDOOR UNIT Check if the inductor L of outdoor unit and PFC capacity are damaged...

Страница 47: ...the indoor and the outdoor are connected correctly and not damaged Is the communication circuit of the indoor mainboard is damaged Is the communication circuit of the outdoor mainboard AP1 damaged 7...

Страница 48: ...AL PROCEDURE OF OUTDOOR UNIT WARNING Be sure to wait for a minimum of 10 minutes after turning off all power supplier before disassembly NOTE Electric heater band is not shown below Models COND 09 01...

Страница 49: ...49 49...

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Страница 51: ...51 51...

Страница 52: ...52 52...

Страница 53: ...53 53...

Страница 54: ...54 54 WARNING Be sure to wait for a minimum of 10 minutes after turning off all power supplier before disassembly Models COND 18 01...

Страница 55: ...55 55...

Страница 56: ...56 56...

Страница 57: ...57 57...

Страница 58: ...58 58...

Страница 59: ...59 59...

Страница 60: ...60 60 WARNING Be sure to wait for a minimum of 10 minutes after turning off all power supplier before disassembly Models COND 24 01...

Страница 61: ...61 61...

Страница 62: ...62 62...

Страница 63: ...63 63...

Страница 64: ...64 64...

Страница 65: ...65 65...

Страница 66: ...66 66...

Страница 67: ...67 67 9 COMPONENTS AND REPLACEMENT PARTS 9 1 EXPLODED VUE 9 12K...

Страница 68: ...b assy COND 07133674 1 17 Cut off valve sub assy COND 07133204 1 18 4 way valve assy COND 03123870 1 19 Magnet coil COND 430004002 1 20 Inductor COND 43130184 1 21 Electric expansion valve sub assy CO...

Страница 69: ...69 69 9 3 EXPLODED VUE 18K...

Страница 70: ...1 18 Wiring clamp COND 26115004 1 19 Temperature sensor COND 3900030901 1 20 Capacitor CBB65 COND 33000065 1 21 Capacitor clamp sub assy COND 01413098 1 22 Handle COND 26235254 1 23 Cut off valve sub...

Страница 71: ...71 71 9 5 EXPLODED VUE 24K...

Страница 72: ...sub assy COND 01715020P 1 15 Cut off valve COND 07130239 1 16 Valve cover N A N A 17 Cut off valve COND 07133157 1 18 Big handle COND 26235001 1 19 Magnet coil COND 4300040033 1 20 Capacitor COND 330...

Страница 73: ...7 75 2 94 237 114 0 904 28 2 72 41 99 37 12 169 76 2 844 239 115 0 88 30 1 68 79 100 38 11 52 171 77 2 752 241 116 0 856 32 0 65 37 102 39 11 06 172 78 2 663 243 117 0 833 34 1 62 13 104 40 10 62 174...

Страница 74: ...7 75 2 206 237 114 0 678 28 2 54 31 99 37 9 003 169 76 2 133 239 115 0 66 30 1 51 59 100 38 8 642 171 77 2 064 241 116 0 642 32 0 49 02 102 39 8 297 172 78 1 997 243 117 0 625 34 1 46 6 104 40 7 967 1...

Страница 75: ...9 79 26 47 08 149 65 10 18 219 104 2 955 10 12 306 2 81 27 45 07 151 66 9 827 221 105 2 872 12 11 289 6 82 28 43 16 153 67 9 489 223 106 2 792 14 10 274 84 29 41 34 154 68 9 165 225 107 2 715 16 9 25...

Страница 76: ...Conditioning Institute of Canada and the Air Conditioning Contractors of America Failure to do so voids this warranty F Unauthorized Installation of Accessory Equipment Dettson Industries inc authori...

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