3300-0317-0M Rev A 09/17
7
BEFORE YOU CALL FOR SERVICE
Problem
Possible Solutions
Unit does not turn on
AC Operation:
Is AC power supply fully inserted into wall receptacle?
Check wall receptacle for proper AC power. Try another
electrical appliance in same receptacle, does it work?
Check circuit breaker.
Has there been power failure?
Battery operation:
Check if batteries are installed and correctly.
If Alkaline, remove old batteries and replace with new ones.
If NI-CAD or NiMH, remove discharged batteries and
replace with fully charged ones. Place discharged batteries
in an external charger to recharge.
Incorrect height is
displayed
Instruct patient to look straight ahead and not down at unit
display. Looking down can reduce the measured height by up to
an inch.
Insure that movable objects that might interfere with the sound
waves of the sensor are removed from a 6 foot radius of the unit.
Has the SONARIS been moved to a different location or
remounted? If so, it must be re-calibrated.
CARE AND CLEANING
NOTE:
The SONARIS contains no user-serviceable parts and maintenance should
be limited to an occasional cleaning and battery replacement as required.
Do not submerge the unit in water. Do not pour or spray water directly on it to clean.
The unit is not waterproof and covering it with water will damage it and void the
warranty.
Always remove power before cleaning.
When cleaning, use only damp soft cloths or plastic scouring pads for cleaning cloth
and a mild non-abrasive detergent.
Do not use wire brushes, abrasives, or cleaning tools such as steel pads and
scrapers, which will scratch the painted surface.
When possible use treated water. Hard water can leave behind deposits. Soft water
is much gentler on
the painted steel’s surface.
Avoid the use of acetone, thinner, or other volatile solvents and abrasive type
cleaners for cleaning. If required, a mild solvent such as mineral spirits can be used
to remove oil, grease, tars, wax, and similar substances. Use a cloth dampened with
mineral spirits and apply only to areas that are contaminated. Follow up the use of
this mild solvent with detergent cleaning and rinsing.
