See the table below for details on error codes and solutions when updating the firmware.
Error codes are displayed in 4 digits,
YY
XX
(
YY
:
DeviceID
,
XX
:
ErrorCode
).
Display
L1
Updating––– **%
L2
**min
↓
L1
Update ErrorYYXX
L2
Please check you
L2 : Content of the display is scrolled.
Remedies
Error Code
(
YY
XX
)
(
DeviceID
/
ErrorCode
)
Remedies
00
0A
"Connection failed. Please check your network, then try again."
00
09
"Update failed. Please check your network, then try again."
00
09
"Upgrade failed. Please check your network, then try again."
YY
00
YY
01
YY
02
YY
03
YY
04
YY
07
"Please check your network, unplug and reconnect the power cord, and try again."
YY
00
YY
01
YY
02
YY
03
YY
04
YY
07
"Please unplug and reconnect the power cord, and try again."
00
05
"Incompatible update file found on the USB device. Please check the file."
00
06
"Update file is corrupted. Please check the file."
00
0B
"Please contact customer service in your area."
b
Check the power supply and communication lines of each device.
Device ID table
Device ID (
YY
)
Device Name
00
General
01
Main CPU
0B
Main FBL (No used)
11
DSP1 or DSP
12
DSP2
b
Except : AVR-S640H/S740H/S940H/X1500H/X2500H/X3500H
13
DSP3
b
Except : AVR-S640H/S740H/S940H/X1500H/X2500H/X3500H
19
DSP4
b
Except : AVR-S640H/S740H/S940H/X1500H/X2500H/X3500H
15
Audio PLD
22
Video PLD
b
Except : AVR-S640H/S740H/S940H/X1500H/X2500H
2A
GUI
2B
PIMG
b
ONLY : S640H/S740H/S940H/X1500H/X2500H
33
LEGO
Error Code table
Type code (
XX
)
Description
00
Logical error
01
Error during erasing
02
Error during writing
03
Error during verifying
04
No access for the component
05
Package mismatched.
Product ID, package version un-matched of the package manifest
06
Unpack dis-available of component package file
07
Time out
08
Latest firmware has already installed.
09
Error during download
0A
Error connection
0B
Hardware Error
---Checking the Firmware Version After the Update---
After updating the firmware, check the version.
See "
7. About the error codes
Before Servicing
This Unit
Electrical
Mechanical
Repair Information
Updating
200