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Appendix 2 : Warranty
Limited and Support Warranty
Three Years End-User Guarantee.
The new product you purchased from Delta or Delta authorized resellers (“Resellers”) will be
free from defects in materials, workmanship, and design affecting normal use, for a period of
three (3) years from the original purchase date. This warranty does not include accessories
or any free bundled sales items which may have been delivered along with the product. The
original purchasing invoice and the serial number on your product are both required when you
request for any warranty service.
During the warranty period, products for which proper claims are made will, at Delta’s option,
be repaired or replaced at Delta’s expense. Customers may contact Delta’s technical support
for warranty services, which may be provided either through Resellers or by Delta directly.
Delta owns all parts removed from the repaired products. Delta will use new or reconditioned
parts made by various manufacturers to perform repairs and/or to build replacement products.
All replaced or repaired products will be warranted for the remainder of the original warranty
period or thirty (30) days, whichever is longer.
Unless otherwise having a separate service level agreement (SLA) with Delta, you may
only have any in-warranty product returned to Delta for repair or replacement in a normal
turnaround time which differs according to geographic areas.
EXCLUSIONS
This Guarantee does not apply to defects resulting from: improper or inadequate installation,
use, or maintenance; actions or modifications by unauthorized third parties or the end user;
accidental or willful damage; or normal wear and tear.
Technical Support
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For software related technical support and product return policy, please contact your software
providers.
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For hardware related technical support, please send your e-mail to
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Please note that hardware related issues are limited to the following situations:
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System Self-Diagnostic Test Failure
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Product is physically damaged on arrival
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Missing items in the package (see “Package Content”)
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The product does not power on
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Fan failure
