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TROUBLESHOOTING
If there is a problem, check the chart below to see if you can fix it. If the problem
cannot be fixed or persists, call your Authorised Repairer or Customer Care.
Problem
Possible causes
What to do
General
The oven does not work.
No power.
Check that the mains
power supply (wall switch)
is turned on and there is
no power outage in your
area.
The lights do not come
on when I open the
oven door.
The oven light bulb(s)
have blown.
Replace the light bulb(s).
See ‘Care and cleaning’ for
instructions.
The door is not correctly
fitted.
See ‘Care and cleaning’ for
instructions on fitting the
door correctly.
The oven is in Sabbath
setting and the ‘Light off’
option has been saved.
To quit Sabbath setting,
press and hold the cancel
button. See ‘User prefer-
ence settings’ for instruc-
tions on changing the
‘Light off’ option.
The temperature
indicator shows
and the dials and
buttons are unresponsive.
The control panel is
locked.
Press and hold the select
or cancel
button to
unlock the control panel.
The oven is not heating.
The door is not properly
closed or it is opened too
frequently during cooking.
The heating elements are
disabled while the door is
open.
Make sure the door is
properly closed and avoid
opening it frequently dur-
ing cooking.
A glass pane in the oven
door has cracked,
chipped, or shattered.
Incorrect cleaning or the
edge of the glass hitting
against something.
You must NOT use the
oven.
Call your Authorised
Repairer or Customer Care.
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