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Dell Premier Wireless ANC Headset

WL7022
User Guide

Regulatory Model: B825 / BT600
June 2021
Rev. A00

Содержание WL7022

Страница 1: ...Dell Premier Wireless ANC Headset WL7022 User Guide Regulatory Model B825 BT600 June 2021 Rev A00 ...

Страница 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Страница 3: ...hapter 4 Load software 13 Chapter 5 Make Take End Calls 14 The basics 14 Answer or end a call 15 Call back last call smartphone 15 Voice dial smartphone 15 Mute 15 Mute on reminder 15 OpenMic 15 Volume 16 Play or pause music 16 Track selection 16 Use sensors 17 ANC 17 Interact with Microsoft softphone 17 Chapter 6 More Features 18 DeepSleep Mode 18 Answer calls from a second device 18 Change langu...

Страница 4: ...Chapter 8 Getting help and contacting Dell 23 4 Contents ...

Страница 5: ...rd Play pause music Track forward Active noise cancelling Charge port Active call mute unmute Idle OpenMic hear your surroundings Headset LEDs for pairing battery status online indicator Call button Press to interact with Microsoft Teams app required 1 Overview 5 ...

Страница 6: ...to connect to computer audio NOTE Adapter design may vary Table 2 USB LED codes Standard LEDs USB LEDs What they mean Flashing red and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer Table 3 LED codes for Teams LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purpl...

Страница 7: ...sit www dell com support This allows you to customize your headset behavior through advanced settings and options Configure USB adapter Your high fidelity Bluetooth USB adapter comes ready to take calls If you want to listen to music you will need to conﬁgure your Bluetooth USB adapter Steps Windows 1 To conﬁgure your Bluetooth USB adapter to play music go to Start menu Control Panel Sound Playbac...

Страница 8: ... LEDs stop flashing NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously this includes the Bluetooth USB adapter Pair USB adapter again Typically your USB adapter is pre paired to your headset In the event that your adapter is disconnected or bought separately you will need to pair the adapter to your headset Steps 1 Insert the high fidelity Bluetooth USB ...

Страница 9: ...Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED is solid Connect and pair 9 ...

Страница 10: ...headset Prerequisites CAUTION Before using charge the headset fully to reset the accuracy of the talk time prompts Steps Charge your headset with the charge stand or the micro USB cable The headset LEDs flash when charging It takes up to 2 hours to fully charge your headset The LEDs turn off once charging is complete NOTE Both the charge stand and micro USB cable can be plugged into either a compu...

Страница 11: ...cal Recharge headset Check headset battery status There are 3 ways to check the headset battery status Choose Steps Plantronics Hub for iOS Android check the home screen Plantronics Hub for Windows Mac click on the Plantronics Hub headset icon in the system tray or menu bar to view battery status Slide and release the Power switch away from the off position Listen to the voice alert or observe the...

Страница 12: ...ED behavior while charging Off Charging complete Battery high Battery medium Battery low Battery critical NOTE To reset the accuracy of the talk time alert deplete the headset battery then charge fully 12 Fit and charge ...

Страница 13: ...rol answer end and mute functionality Steps Download Plantronics Hub for Windows Mac by visiting poly com software or visit www dell com support Manage your headset settings on your computer with Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on off 4 Load software 13 ...

Страница 14: ...Volume up down Track backward Play pause music Track forward Active noise cancelling Charge port Active call mute unmute Idle OpenMic hear your surroundings Headset LEDs for pairing battery status online indicator Call button 5 14 Make Take End Calls ...

Страница 15: ...mber of a stored contact Mute Steps During a call briefly press the mute button to mute the microphone on the inline controller To unmute press the button again Mute on reminder Plantronics Hub for Windows and Mac required poly com software or visit www dell com support If you have muted an active call and you start to speak then a desktop notification reminds you that you are on mute You can add ...

Страница 16: ...ve smart sensors Tap the Play pause button NOTE Functionality varies by application Does not function with web based apps Track selection Steps Double tap the Call button to skip to the next track or triple tap the Call button to play the previous track NOTE Functionality varies by application May not function with web based apps 16 Make Take End Calls ...

Страница 17: ...e twice being careful to not touch the earcup padding or allow it to come in contact with surfaces Disable sensors Steps You can disable your headset smart sensors several ways Manage sensors through Plantronics Hub software Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red Repeat to reactivate the LED flashes purple then blue NOTE Sensors cannot be ...

Страница 18: ...the Call button again to answer the new call If you choose to not answer the second call it will go to voicemail Change language You can change the voice prompts language of your headset for example mute on Steps 1 Download Plantronics Hub for Windows Mac at poly com software or visit www dell com support 2 Dock your headset in the charge stand and plug it directly into your computer 3 Disconnect ...

Страница 19: ... it directly into your computer Disconnect your headset from other devices this includes unplugging your USB adapter from the computer 3 Open Plantronics Hub for Windows Mac and check the Updates tab for firmware update alerts NOTE Do not answer or place a call during the update What s in the box Contents may vary by product Headset Charging stand Micro USB cable More Features 19 ...

Страница 20: ...Carrying case Bluetooth USB Adapter Accessories Sold separately at poly com accessories Wall charger 20 More Features ...

Страница 21: ...ted softphones Set your target phone by going to Plantronics Hub for Windows Mac Softphones Software Settings Target Softphone When you configure another softphone the Call button doesn t interact with Teams doesn t go to Teams notifications will not launch Cortana The headset sensors are not working as expected A call is not automatically answered when I put on my headset Mute unmute is not worki...

Страница 22: ...SB adapter to play music see Configure USB adapter On my Mac if I m listening to streaming audio and take off the headset iTunes starts playing when I put the headset back on This is a known issue Turn off play pause setting in the sensors tab of Plantronics Hub for Windows Mac When I play music and a call comes in the music is too loud or doesn t pause To configure your USB adapter to play music ...

Страница 23: ...ervice Tag or Express Service Code at www dell com support For more information on how to find the Service Tag for your computer see Locate the Service Tag on your computer Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 On the menu bar at the top of the Support page select Support Knowledge Base 3 In the Search field on the Knowledge Base page type t...

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