background image

Tablet locks up

Press and hold the 
power button for 10 

seconds to forcefully 
turn off the tablet.

Tablet is not responding 
or behaving 
unexpectedly

• Restart the tablet. 

See 

Turning off your 

tablet

 and 

Turning 

on your tablet

.

• Refresh the tablet. 

See 

Restoring your 

operating system

.

Tablet cannot boot into 
Windows

Contact Dell’s support 
service. Go to 

www.dell.com/support

.

Software or feature is 
not working as 
expected

Software updates may 
have been downloaded 
in the background. 
Restart your tablet.

38

Содержание Venue 10 Pro 5056

Страница 1: ...Venue 10 Pro 5056 User s Guide Computer Model Venue 5056 Regulatory Model T16G Regulatory Type T16G001 ...

Страница 2: ...roblem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their resp...

Страница 3: ...rting a microSD card 14 Removing the microSD card 15 Using headphones 16 Using your tablet 17 Turning off your tablet 17 Using the power button on the Start screen 17 Using the charms menu 17 Using the power button 17 Turning off the screen 17 Using the charms menu 17 Using the power button 17 Start screen 18 Wi Fi 18 Turning Wi Fi on or off 18 Connecting to a network 18 Mobile broadband setting 1...

Страница 4: ...r tablet 21 Restoring your operating system 22 Refreshing your tablet 22 Resetting your tablet 22 Gestures 23 Keyboard and stylus 25 Docking your tablet 25 Undocking your tablet 26 Using the stylus 26 Charging the stylus 27 Entering BIOS setup program 29 With keyboard 29 Without keyboard 29 Specifications 30 Troubleshooting 35 Battery problem 35 Network problem 36 Touchscreen problem 37 System pro...

Страница 5: ...Contacting Dell 40 Locating your Service Tag and Express Service Code 41 5 ...

Страница 6: ... Power button Press to turn on the tablet if it is turned off or in sleep state Press to put the tablet in sleep state if it is turned on 2 Power and battery charge status light Indicates the power state of the tablet 6 ...

Страница 7: ...transfer speeds up to 5 Gbps 10 USB 3 0 and power adapter port USB C Connect a power adapter to provide power to your tablet and charge the battery Connect peripherals that support USB C Provides data transfer speeds up to 5 Gbps 11 Rear camera Allows you to video chat capture photos and record videos 12 Keyboard docking slots 2 Allows docking to the keyboard dock 13 Service Tag label Provides the...

Страница 8: ...acity Your tablet supports a microSD card with capacity up to 128 GB 19 Windows button Press to display the Windows Start menu or Start screen Press for quick access to the most recently used app or most recently viewed screen 20 Camera status light Turns on when the camera is in use 8 ...

Страница 9: ...to the tablet 2 Undock button Press to undock the tablet 3 Tabs 2 Allows docking to the tablet 4 Left click area Press to left click 5 Right click area Press to right click 6 Stylus holder Allows you to charge the stylus Replace the stylus here after use 7 Buttons 2 Customize these buttons to perform functions such as right click erase and so on 9 ...

Страница 10: ...Feature 8 Stylus Allows you to draw write text and perform basic mouse functions 10 ...

Страница 11: ...to 95 F CAUTION Use only the supplied power adapter to charge your tablet Using unauthorized power adapters or cables may severely damage your tablet NOTE The battery may not be fully charged when you unpack your tablet 1 Connect the power cable into the power adapter 2 Connect the power adapter to the power adapter port on the tablet 3 Connect the power adapter to an electrical outlet and charge ...

Страница 12: ... the screen the battery charge status light turns on for 2 seconds and then the tablet turns off Off Battery is not getting charged or battery is fully charged Battery icon Battery icon Description Tablet is connected to a power supply and the battery is fully charged Tablet is connected to a power supply and the battery is getting charged Tablet is running on the battery power and the battery is ...

Страница 13: ...e display to switch to the login screen select your account and enter your password to log in to Windows NOTE If the login screen is not enabled the Start screen appears when you swipe up on the lock screen The tablet is ready for use when the Windows Start screen is displayed Inserting a micro SIM card 1 Open the slot cover and locate the micro SIM card slot CAUTION Ensure that the micro SIM card...

Страница 14: ...ess the micro SIM card inward and release it The micro SIM card pops out 3 Slide the micro SIM card out of the slot 4 Close the slot cover Inserting a microSD card 1 Open the slot cover and locate the microSD card slot CAUTION Ensure that the microSD card is aligned as shown in the image 2 Insert the microSD card into the card slot until it locks into place 14 ...

Страница 15: ...E If you do not see the icon tap Show hidden icons to display all icons in the notification area 2 Tap Eject SD Memory Card A message appears confirming that the microSD card can be safely removed NOTE If a warning message appears stating the microSD card cannot be removed ensure all data transfers involving the microSD card are complete 3 Open the slot cover 4 Press the microSD card inward and re...

Страница 16: ...ct a headset headphones microphone or other audio equipment to the headset port on your tablet NOTE When you connect an audio device to the headset port the integrated speaker on your tablet is muted automatically CAUTION To prevent damaging your headphones when disconnecting it from the tablet pull the connector and not the cable 16 ...

Страница 17: ...p Settings Power Shut down to turn off the tablet Using the power button 1 Press and hold the power button for at least 4 seconds 2 Swipe down the shut down confirmation screen to turn off the tablet Turning off the screen Using the charms menu 1 Swipe in from the right edge of the display to access the charms menu 2 Tap Settings Power Sleep to turn off the screen NOTE If your tablet is in a stand...

Страница 18: ...vorite picture as a wallpaper and so on Wi Fi Turning Wi Fi on or off 1 Swipe in from the right edge of the display to access the charms 2 Tap Settings wireless network icon 3 Swipe the Wi Fi slider to the right or left to turn Wi Fi on or off Connecting to a network 1 Swipe in from the right edge of the display to access the charms menu 2 Tap Settings wireless network icon 3 Select an available n...

Страница 19: ...om the right edge of the display to access the charms menu 2 Tap Settings Change PC settings PC and devices Bluetooth 3 Swipe the Bluetooth slider to the right or left to turn off or on Bluetooth Pairing with Bluetooth enabled devices NOTE Bluetooth connection between your tablet and Apple devices are not supported 1 Swipe in from the right edge of the display to access the charms menu 2 Tap Setti...

Страница 20: ...ically to portrait or landscape depending on how you hold the tablet You can disable automatic screen rotation and lock the screen in portrait or landscape mode NOTE Some apps may not support automatic screen rotation and are designed to work only in one orientation Locking unlocking the screen orientation 1 Change the screen to the desired orientation 2 Swipe in from the right edge of the display...

Страница 21: ... tablet When you use your Microsoft account to sign in to Windows 8 1 devices the settings such as browser history Windows and app settings Start screen and personal files are automatically synchronized NOTE To synchronize the devices must be connected to the internet If you are using a local account switch to a Microsoft account to enable synchronization Tap Settings Change PC settings Accounts C...

Страница 22: ...wipe in from the right edge of the display to access the charms 2 Under Refresh your PC without affecting your files tap Get started 3 Read the warning and tap Next NOTE Apps installed from the Windows Store are automatically reinstalled after the refresh is complete Apps installed from sources other than the Windows Store are removed and have to be manually installed Resetting your tablet CAUTION...

Страница 23: ...isplay Display detailed information about an item Open the context menu of an item to perform further actions Drag 1 Touch and hold your finger on an item on the screen 2 Keeping your finger in contact with the display move your fingertip to the desired location 3 Take your finger off the display to drop the item in the desired location Move items such as images and icons on the screen Swipe or sl...

Страница 24: ...uch the display with two fingers and then move the fingers apart Enlarge the view of an image or web page Zoom out Touch the display with two fingers and then move the fingers closer Reduce the view of an image or web page Rotate Touch the display with two or more fingers and then move the fingers in a clockwise or counter clockwise arc Rotate an object by 90 degrees 24 ...

Страница 25: ...Keyboard and stylus Docking your tablet 1 Open the hinge on the keyboard dock 2 Dock the tablet to the keyboard dock 25 ...

Страница 26: ...d lift the tablet away from the keyboard Using the stylus The stylus supports features such as hovering and pressure sensing You can use the stylus to draw shapes select text turn a page and so on You can also press the buttons on the side of the stylus to perform various tasks 26 ...

Страница 27: ...ndo Redo Disable NOTE To customize the buttons download and install the active pen control panel driver from support website For more information see www dell com support drivers Charging the stylus Insert the stylus into the stylus holder to charge the stylus The stylus gets charged to 90 in 4 seconds and 100 in 25 seconds NOTE For charging the stylus the tablet must be docked and turned on or in...

Страница 28: ...28 ...

Страница 29: ...ton to turn on your tablet 3 When the Dell logo appears press F2 Without keyboard 1 Press the power button to turn on your tablet 2 Press and hold the Volume Up button when the Dell logo appears on the screen 3 When the F12 boot selection menu appears select BIOS Setup using the Volume Up button 4 Press the Volume Up button to enter BIOS setup program 29 ...

Страница 30: ...Intel Atom Z8500 quad core processor Speed Up to 2 24 GHz Operating system Windows 8 1 Windows 10 RAM LPDDR3 Storage 64 GB eMMC 128 GB eMMC Memory Type 4 GB LPDDR3 Speed 1600 MHz Ports and connectors Audio One headset port headphone and microphone combo MicroSD card One microSD card slot upto 128 GB Micro SIM card One micro SIM card slot Micro HDMI One micro HDMI port 30 ...

Страница 31: ...Atom Graphics Display Type 10 1 inch WUXGA multi point capacitive touch screen Resolution maximum 1920 x 1200 Aspect ratio 16 10 Brightness maximum 400 nits Viewing angle symmetrical 80 degrees Dimensions Height maximum 227 72 mm 8 97 in Width maximum 147 80 mm 5 82 in Diagonal 256 54 mm 10 10 in Pixels per inch PPI 224 Contrast ratio minimum 800 1 Response time max 25 ms Refresh rate 60 Hz Color ...

Страница 32: ...0 A Output current 1 50 A Rated output voltage 20 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F Storage 20 C to 70 C 4 F to 158 F Environmental requirements Temperature range Operating 0 C to 35 C 32 F to 95 F Non operating 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 10 to 90 non condensing Non operating 5 to 95 non condensing Altitude maximum unpressurized Operating...

Страница 33: ...0 mm 0 21 mm Weight 0 005 kg 0 01 lb Charging time 90 4 sec Charging time 100 25 sec Continuous usage time 90 39 min Continuous usage time 100 43 min Ports and connectors Audio One headset port headphone and microphone combo microSD card One microSD card slot micro SIM card One micro SIM card slot micro HDMI One micro HDMI port USB 3 0 port Connect peripherals such as storage devices printers and ...

Страница 34: ...34 ...

Страница 35: ...act Dell See Contacting Dell Battery does not charge when the battery charge is at 95 to 99 The battery is in maintenance mode to prolong battery life Let the battery drain until the battery charge drops below 95 Restart the tablet See Turning off your tablet and Turning on your tablet Battery drains quickly even when the tablet is in standby mode If the tablet is not in the range of a network it ...

Страница 36: ...fully charged and run the battery power until the tablet shuts itself down Battery is fully charged battery charge is at 100 but the battery charging status light is on Battery charge jumps from 90 to 100 when the battery is charging Network problem Problems Possible causes Possible solutions No wireless connection Check if the wireless radio is on See Wi Fi Try to get closer to the wireless acces...

Страница 37: ...ter from the cloth to seep down to the tablet ports or buttons Moisten a soft lint free cloth with either water or a display cleaner and wipe the surface of the tablet until it is clean Do not allow water from the cloth to seep down to the tablet ports or buttons System problem Problems Possible causes Possible solutions Tablet does not turn on The battery is completely discharged Charge the table...

Страница 38: ...Restart the tablet See Turning off your tablet and Turning on your tablet Refresh the tablet See Restoring your operating system Tablet cannot boot into Windows Contact Dell s support service Go to www dell com support Software or feature is not working as expected Software updates may have been downloaded in the background Restart your tablet 38 ...

Страница 39: ...s search type Help and Support and tap Enter Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Learn about your operating system setting up and using your tablet data backup diagnostics and so on See M...

Страница 40: ...ate service or support link based on your requirement or choose the method of contacting Dell that is convenient for you Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area NOTE If you do not have an active internet connection you can find contact information on your purchase inv...

Страница 41: ... of your tablet when contacting Dell for customer service or technical assistance NOTE The telephone systems prompts you to enter the Express Service Code that helps in routing your call efficiently The Service Tag and Express Service Code for your tablet are located on a label at the bottom of the tablet 41 ...

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