34
| Troubleshooting
No HDMI 2 Cable
The display will go into Power Save Mode in 4 minutes.
www.dell.com/SE2417HGX
?
Dell 24 Monitor
SE2417HGX
NOTE:
This box also appears during normal system operation, if the video cable is
disconnected or damaged.
4.
Turn off your monitor and reconnect the video cable; then turn on both your computer
and the monitor.
If your monitor remains dark after you reconnect the cables, check your video controller and
computer.
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality
you experience is an inherent problem with your monitor, or with your computer and video
card.
NOTE:
You can run the built-in diagnostics only when the video cable is unplugged and
the monitor is in
self-test mode
.
1
5
2
3
4
To run the built-in diagnostics:
1.
Ensure that the screen is clean (no dust particles on the surface of the screen).
2.
Unplug the video cable(s) from the back of the computer or monitor. The monitor then
goes into the self-test mode.
3.
Press and hold Button 1 for 5 seconds. A gray screen appears.
4.
Carefully inspect the screen for abnormalities.
5.
Press Button 1 on the bottom of the monitor again. The color of the screen changes to
red.
