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Printer is printing solid black pages
Action
Yes
No
Step 1
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage:
Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer printing solid black pages?
Go to step 2.
The problem is
solved.
Step 2
Replace the imaging unit, and then resend the print job.
Is the printer printing solid black pages?
Contact
The problem is
solved.
Transparency print quality is poor
Action
Yes
No
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2.
Set the paper type to
Transparency.
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Contact
The problem is
solved.
Troubleshooting
138
Содержание S2830dn
Страница 33: ...3 Press Loading paper and specialty media 33 ...
Страница 106: ...2 From the control panel press Clearing jams 106 ...