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Action
Yes
No
Step 4
Replace the imaging unit, and then resend the print job.
Do shadow images still appear on prints?
Contact
The problem is
solved.
Gray background on prints
Action
Yes
No
Step 1
a
From the Quality Menu on the printer control panel, decrease
the toner darkness.
Note:
8 is the factory default setting.
b
Resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Go to step 2.
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
c
Install the imaging unit, and then the cartridge.
d
Resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Go to step 3.
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Contact
Troubleshooting
130
Содержание S2830dn
Страница 33: ...3 Press Loading paper and specialty media 33 ...
Страница 106: ...2 From the control panel press Clearing jams 106 ...