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Dell Pro Stereo Headset

WH3022
User Guide

Regulatory Model: BW3320-M USB-A
June 2021
Rev. A00

Содержание Pro WH3022

Страница 1: ...Dell Pro Stereo Headset WH3022 User Guide Regulatory Model BW3320 M USB A June 2021 Rev A00 ...

Страница 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Страница 3: ...Chapter 1 Overview 4 Setup and software 5 Power and setup 5 Load software 5 Fit 5 Basics 7 Chapter 2 Troubleshooting 9 Headset 9 Chapter 3 Getting help and contacting Dell 10 Contents Contents 3 ...

Страница 4: ...lid red Headset muted Microsoft Teams LEDs Icons Inline control LEDs What they mean Call button Solid purple Headset connected Microsoft Teams connected Flashing purple x3 Microsoft Teams failed to connect Flashing blue Incoming call Solid blue On a call Slow flash blue Call on hold Pulsing purple Microsoft Teams notification Volume up button Increases the listening volume Volume down button Decre...

Страница 5: ...able headset call control answer end and mute functionality Steps Download Plantronics Hub for Windows Mac by visiting poly com software or visit www dell com support Manage your headset settings on your computer with Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on off Fit Adjust the headband Steps Lengthen or shorten the band until it fits comf...

Страница 6: ... right side Steps Rotate the boom to align with your mouth Example CAUTION To avoid breaking the boom only rotate it up and over 180 Adjust the boom Steps Gently bend the boom in or out so it is approximately two finger widths from the corner of your mouth 6 Overview ...

Страница 7: ...he call using the softphone application Download Plantronics Hub for Windows or Mac at poly com software or visit www dell com support Answer or end a call Steps Tap the Call button or use your softphone Make a call Steps Dial using your softphone application Redial When not on an active call double tap the call button to redial the last call Hold To put a call on hold press and hold the Call butt...

Страница 8: ...t headset microphone volume softphone Steps Place a test softphone call and adjust softphone volume and PC sound volume accordingly Mute Steps During a call briefly press the mute button to mute the microphone on the inline controller To unmute press the button again 8 Overview ...

Страница 9: ...ne until the distortion disappears Adjust volume on headset When I use my headset with a softphone the headset call control and mute buttons don t work Make sure the softphone you are using is supported by viewing http www plantronics com softphonecompatibility If required to enable headset control answer end and mute functionality ensure you have Plantronics Hub for Windows Mac installed See Load...

Страница 10: ...rvice Tag or Express Service Code at www dell com support For more information on how to find the Service Tag for your computer see Locate the Service Tag on your computer Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 On the menu bar at the top of the Support page select Support Knowledge Base 3 In the Search field on the Knowledge Base page type th...

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