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Figure 23. Drive Maintenance page
3. Check the appropriate radio button, then press Run to run that maintenance function. If the drive is in
a library, many of the maintenance functions are disabled. To cancel the maintenance function, press
Cancel. These functions are the same as those that are executed by using Unload on the drive's front
panel.
Note: For more information on Maintenance Function details, see “Selecting a Diagnostic or
Maintenance function” on page 28.
Fixing SAS connectivity problems
If there appears to be a problem connecting or communicating with the drive, follow this procedure.
1. Ensure that the power is on to the tape drive.
2. Replace the SAS cable and interposers, if any, and retry the failing operation.
3. If these measures do not correct the problem, contact Dell technical support.
Resolving media-related problems
To resolve problems that are related to media, the tape drive's firmware include
Chapter 4. Troubleshooting 45