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Installation and Troubleshooting Guide

905grbk0.book Page 26 Friday, September 1, 2000 9:30 AM

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Содержание PowerEdge 300

Страница 1: ...nstall a hardware option inside your computer Read this section carefully because the information is not repeated in such detail elsewhere in this guide Safety First For You and Your Computer Working inside your computer is safe if you observe the following precautions WARNING FOR YOUR PERSONAL SAFETY AND PROTECTION OF YOUR EQUIPMENT Before starting to work on your computer perform the following s...

Страница 2: ... front of this guide Unpacking Your Hardware Option When you remove an option from its shipping carton you may find it wrapped in anti static packing material designed to protect it from electrostatic damage Do not remove the packing material until you are ready to install the option CAUTION See Protecting Against Electrostatic Discharge in the safety instructions at the front of this guide Removi...

Страница 3: ...the release button located at the bottom left cor ner of the front bezel and lift the bottom of the cover allowing it to pivot up toward you see Figure 7 2 5 Disengage the tabs that secure the cover to the top of the chassis and lift the cover away padlock ring security cable slot 905grbk0 book Page 3 Friday September 1 2000 9 30 AM ...

Страница 4: ...t they do not catch on the computer cover Make sure cables are not routed over the drive cage they will prevent the cover from closing properly 2 Check to see that no tools or extra parts including screws are left inside the computer s chassis 3 Replace the cover 4 Facing the left side of the computer hold the cover at a slight angle as shown in Figure 7 3 and then align the top of the cover with ...

Страница 5: ...padlock NOTE After removing and replacing the chassis the chassis intrusion detector will cause the following message to be displayed at the next system start up ALERT Cover was previously removed 6 Reset the chassis intrusion detector by entering the System Setup program and setting Chassis Intrusion to Not Detected See Using the System Setup Pro gram in your User s Guide for instructions NOTE If...

Страница 6: ...s otherwise specified locations or directions rela tive to the computer are as shown Figure 7 4 Computer Orientation View Figure 7 5 shows your computer with its cover removed Refer to this illustration to locate interior features and components discussed in this guide right side left side back of computer front of computer 905grbk0 book Page 6 Friday September 1 2000 9 30 AM ...

Страница 7: ...k drives When you look inside the computer note the DC power cables leading from the power supply The power cables supply power to the system board drives and any expansion cards that connect to external peripherals The wide ribbon cables are the interface cables for internal drives For the diskette drive an interface cable connects each drive to an interface connector on the system board or on an...

Страница 8: ...ve to rotate the sys tem power supply out of the way Use the following procedure to rotate the power supply 1 Remove the computer cover as instructed in Removing the Computer Cover earlier in this chapter 2 Disconnect the AC power cable from the AC power receptacle on the back of the power supply see Rotating the Power Supply Figure 7 6 Rotating the Power Supply 3 Free the power supply by pressing...

Страница 9: ...se for the bezel is at the top of the computer chassis and can be accessed only with the computer cover removed see Replacing the Computer Cover With the cover removed release the bezel by pressing the tab release marked with the icon see Figure 7 7 Figure 7 7 Removing the Front Bezel While pressing the tab release tilt the bezel away from the chassis disengage the two retaining hooks at the botto...

Страница 10: ...low within the computer Before you install a drive in an empty drive bay you must first remove the front panel insert see Figure 7 8 To remove the insert covering a drive bay follow these steps 1 Turn off the system including any attached peripherals and disconnect all the AC power cables from their power sources 2 Remove the computer cover as instructed in Removing the Computer Cover earlier in t...

Страница 11: ... The optional Dell OpenManage Server Agent management application monitors criti cal system voltages temperatures and the system cooling fan It also generates alert messages that appear in the Simple Network Management Protocol SNMP trap log file To see the trap log select any enterprise under the SNMP trap log icon More information about the Alert Log window and options is provided in the Dell Op...

Страница 12: ...ver reconnect the system to the electrical outlet and turn on the system Does the system have power Yes Go to step 6 No See Chapter 10 Getting Help for instructions on obtaining technical assistance 5 Turn off the system disconnect it from the electrical outlet remove the computer cover and reinstall all expansion cards you removed in step 4 See Installing an Expansion Card in Chapter 8 6 Replace ...

Страница 13: ...roup in the Dell Diagnostics See Chapter 5 Running the Dell Diagnostics Did the tests run successfully Yes The system is operating properly No See Chapter 10 Getting Help for instructions on obtaining technical assistance Troubleshooting the Battery If an error message indicates a problem with the battery or if the System Setup pro gram loses the system configuration information when the computer ...

Страница 14: ...s removed in step 3 if applicable 8 Replace the system cover and reconnect the system to the electrical outlet Troubleshooting the Power Supply The system contains one 330 watt power supply that can be rotated up to provide access to the system board see Figure 7 6 Troubleshooting Power Cable Connections Follow these steps to troubleshoot power cable connections 1 Check the power outlet and power ...

Страница 15: ...lict with software or other hardware or a faulty expansion card Follow these steps to troubleshoot expansion cards 1 Start the Resource Configuration Utility RCU and verify that all ISA expansion cards have been configured correctly Save the configuration before exiting the utility See Using the Resource Configuration Utility in the User s Guide for instructions 2 Turn off the system including any...

Страница 16: ... 7 No Go to step 6 6 Reconnect the cable connectors to the appropriate connectors on the expansion cards Is the problem resolved Yes The cable connections were loose You have fixed the problem No Go to step 7 7 If applicable inspect all jumpers and configuration switches on each expansion card Most ISA expansion cards have configuration settings for an interrupt request IRQ line a direct memory ac...

Страница 17: ... informa tion See Using the Resource Configuration Utility in the User s Guide for instructions 12 Run the RAM test group in the Dell Diagnostics See Chapter 5 Running the Dell Diagnostics Did the tests run successfully Yes Go to step 13 No See Chapter 10 Getting Help for information on obtaining technical assistance 13 Turn off the system including any attached peripherals and disconnect the sys ...

Страница 18: ...ating invalid system configuration information after the memory count is completed Yes Go to step 2 No Go to step 10 2 Enter the System Setup program and check the System Memory setting See Using the System Setup Program in the User s Guide for instructions Does the amount of memory installed match the System Memory setting Yes Go to step 10 No Go to step 3 3 Turn off the system including any atta...

Страница 19: ...creen and the Num Lock Caps Lock and Scroll Lock indicators on the keyboard Does the monitor screen remain blank and do the Num Lock Caps Lock and Scroll Lock indicators on the keyboard remain on Yes Go to step 11 No Go to step 13 11 Repeat steps 3 and 4 12 If possible swap the DIMM in socket DIMM_A with one of the same capacity reboot the system and observe the monitor screen and the indicators o...

Страница 20: ...tem 1 Run the Video test group in the Dell Diagnostics See Chapter 5 Running the Dell Diagnostics Most of the tests in the Video test group are interactive that is you must respond before the diagnostics continues with the next test Did the tests run successfully Yes It is not a video hardware problem See Chapter 4 Finding Software Solutions No Go to step 2 2 Turn off the system including any atta...

Страница 21: ...rom its electrical outlet CAUTION See Protecting Against Electrostatic Discharge in the safety instructions at the front of this guide 2 Remove the computer cover See Removing the Computer Cover found earlier in this chapter 3 Reseat the DIMMs in their sockets See Adding Memory in Chapter 8 for instructions on removing and replacing DIMMs 4 Replace the computer cover reconnect the system to the el...

Страница 22: ... 13 Repeat step 11 for each of the remaining expansion cards you removed in step 5 Have you reinstalled all of the expansion cards without a test failure Yes Go to step 14 No One of the expansion cards is faulty See Chapter 10 Getting Help for instructions on obtaining technical assistance 14 Disconnect the keyboard and reboot the system Does the system boot successfully to the operating system Ye...

Страница 23: ...ogram and verify that the system is configured cor rectly for the Diskette Drive A setting See Using the System Setup Program in the User s Guide for instructions 2 If the system configuration settings are incorrect make the necessary correc tions in the System Setup program and then reboot the system 3 Run the Diskette Drives test group in the Dell Diagnostics to see whether the diskette drive su...

Страница 24: ...ion Did the tests run successfully Yes You have fixed the problem No Go to step 10 10 Repeat steps 4 and 5 and remove all expansion cards See Removing an Expansion Card in Chapter 8 for instructions 11 Replace the computer cover reconnect the system to the electrical outlet and turn on the system 12 Run the Diskette Drives test group in the Dell Diagnostics to determine whether the diskette drive ...

Страница 25: ...nd drive select settings For information about removing and replacing diskette drives see Installing a Drive in a 5 25 Inch Drive Bay For information about the drive s termination and drive select settings refer to the documentation for the drive Is the drive configured correctly Yes See Chapter 10 Getting Help for instructions on obtaining technical assistance No Go to step 18 18 Correct the driv...

Страница 26: ...7 26 Installation and Troubleshooting Guide 905grbk0 book Page 26 Friday September 1 2000 9 30 AM ...

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