Dell SupportAssist Pre-boot System Performance
Check diagnostics
About this task
SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell
SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS
internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:
●
Run tests automatically or in an interactive mode
●
Repeat tests
●
Display or save test results
●
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
●
View status messages that inform you if tests are completed successfully
●
View error messages that inform you of problems encountered during testing
NOTE:
Some tests for specific devices require user interaction. Always ensure that you are present at the computer
terminal when the diagnostic tests are performed.
For more information, see
https://www.dell.com/support/kbdoc/000180971
.
Running the SupportAssist Pre-Boot System Performance Check
Steps
1. Turn on your computer.
2. As the computer boots, press the F12 key as the Dell logo appears.
3. On the boot menu screen, select the
Diagnostics
option.
4. Click the arrow at the bottom left corner.
Diagnostics front page is displayed.
5. Click the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6. To run a diagnostic test on a specific device, press Esc and click
Yes
to stop the diagnostic test.
7. Select the device from the left pane and click
Run Tests
.
8. If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Built-in self-test (BIST)
M-BIST
M-BIST (Built In Self-Test) is the system board's built-in self-test diagnostics tool that improves the diagnostics accuracy of
system board embedded controller (EC) failures.
NOTE:
M-BIST can be manually initiated before POST (Power On Self Test).
How to run M-BIST
NOTE:
M-BIST must be initiated on the system from a power-off state either connected to AC power or with battery only.
1. Press and hold both the
M
key on the keyboard and the
power button
to initiate M-BIST.
2. With both the
M
key and the
power button
held down, the battery indicator LED may exhibit two states:
a. OFF: No fault detected with the system board
b. AMBER: Indicates a problem with the system board
3. If there is a failure with the system board, the battery status LED will flash one of the following error codes for 30 seconds:
130
Troubleshooting
Содержание P80F
Страница 1: ...Latitude 5510 Service Manual Regulatory Model P80F Regulatory Type P80F002 December 2021 Rev A03 ...
Страница 17: ...Major components of your system 1 Base cover 2 Heatsink 3 Major components of your system 17 ...
Страница 23: ...3 Lift and remove the base cover away from the computer Disassembly and reassembly 23 ...
Страница 24: ...Installing the base cover Steps 1 Align and place the base cover on the computer 24 Disassembly and reassembly ...
Страница 25: ...2 Press the edges and sides of the base cover until it snaps into place Disassembly and reassembly 25 ...
Страница 26: ...3 Tighten the eight captive screws to secure the base cover to the computer 26 Disassembly and reassembly ...
Страница 30: ...4 Connect the battery cable to the connector on the system board 30 Disassembly and reassembly ...
Страница 50: ...4 Reroute the WLAN antenna cables 50 Disassembly and reassembly ...
Страница 66: ...3 Lift and remove the speakers away from the palmrest 66 Disassembly and reassembly ...
Страница 74: ...3 Connect the system fan cable to the connector on the system board 74 Disassembly and reassembly ...
Страница 93: ...3 Seat the system chassis on the display assembly Disassembly and reassembly 93 ...
Страница 98: ...98 Disassembly and reassembly ...
Страница 101: ...Disassembly and reassembly 101 ...