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Software

This chapter details the supported operating systems along with instructions on how to install the drivers.

Topics:

•

Operating system configurations

•

Identifying Windows 10 OS version

•

Downloading Windows drivers

Operating system configurations

This topic lists the operating system supported by your system.

Table 20. Operating systems

Microsoft Windows

Microsoft® Windows 10 Pro 64 bit

Mircosoft® Windows 10 Home 64 bit

Other

Ubuntu 16.04 LTS 64-bit

Identifying Windows 10 OS version

Run dialog box with the Windows Key + R keyboard shortcut. Once that box shows up, enter winver (it stands for Windows
version).

Table 21. Identifying Windows 10 OS version

OS Version

Code name

Version

Latest build

Windows 10

Threshold 1

1507

10240

Windows 10

Threshold 2

1511

10586

Windows 10

Redstone 1

1607

14393

Windows 10

Redstone 2

1703

15063

Windows 10

Redstone 3

1709

16299

Windows 10

Redstone 4

1803

17134

Downloading Windows drivers

Steps

1. Turn on the notebook.
2. Go to

Dell.com/support

3. Click

Product Support

, enter the Service Tag of your notebook, and then click

Submit

NOTE:

If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

4. Click

Drivers and Downloads

5. Select the operating system installed on your notebook.

Software

Содержание P72G

Страница 1: ...Latitude 5491 Setup and specifications guide Regulatory Model P72G Regulatory Type P72G002 June 2022 Rev A01 ...

Страница 2: ...mage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 20172022 Dell Inc or its subsidiaries All rights reserved Dell Technologies Dell and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Страница 3: ... reader 15 Display 15 Keyboard 16 Camera 16 Touchpad 17 Battery 17 Input device 18 Power adapter 18 Dimensions and weight 18 Environmental 19 Chapter 4 System setup options 20 Boot Sequence 20 Navigation keys 20 System Setup overview 21 Accessing System Setup 21 General screen options 21 System Configuration screen options 22 Video screen options 23 Security screen options 23 Secure Boot screen op...

Страница 4: ...nce screen options 29 Chapter 5 Software 30 Operating system configurations 30 Identifying Windows 10 OS version 30 Downloading Windows drivers 30 Chipset driver 31 Serial ATA drivers 31 Graphics controller driver 31 USB drivers 31 Serial IO driver 32 Security drivers 32 Chapter 6 Getting help 33 Contacting Dell 33 4 Contents ...

Страница 5: ...Set up your computer Steps 1 Connect the power adapter 2 Press the power button 3 Follow the instructions on the screen to finish Windows setup a Connect to a network 1 Set up your computer 5 ...

Страница 6: ...n in to your Microsoft account or create a new account 4 Locate Dell apps Table 1 Locate Dell apps Register your computer Dell Help Support SupportAssist Check and update your computer 6 Set up your computer ...

Страница 7: ...opics Front open view Left view Right view Back view Bottom view Palm rest view Front open view Figure 1 Front view 1 Dual array microphone 2 IR Camera 3 RGB camera 4 Dual array microphone 5 Display 2 Chassis view 7 ...

Страница 8: ...has an optional IR camera module Left view 1 DisplayPort over USB Type C optional Thunderbolt 3 2 USB 3 1 Gen 1 port 3 SD card reader 4 Smartcard reader optional Right view 1 Headset Microphone port 2 USB 3 1 Gen1 port with PowerShare 3 VGA port 4 Noble wedge lock slot 8 Chassis view ...

Страница 9: ...Back view 1 Network port 2 Air vent 3 micro SIM card slot optional 4 HDMI port 5 USB 3 1 Gen 1 port 6 Power connector port Bottom view Chassis view 9 ...

Страница 10: ...1 Fan vents 2 Service tag 3 Speaker 4 Fan vent Palm rest view 1 Power button Power status LED 2 Keyboard 3 Palm rest with optional Fingerprint reader 4 Palm rest 5 Touchpad 10 Chassis view ...

Страница 11: ...d transitions on a worldwide basis They ensure the same platform is available for purchase globally This allows customers to reduce the number of configurations managed on a worldwide basis thereby reducing their costs They also enable companies to implement global IT standards by locking in specific product configurations worldwide The following GSP processors identified below will be made availa...

Страница 12: ...ating systems supported Windows 10 Home 64 bit Windows 10 Professional 64 bit Ubuntu 16 04 LTS 64bit Memory Table 5 Memory specifications Features Specifications Minimum memory configuration 4 GB Maximum memory configuration 32 GB Number of slots 2 SODIMM Maximum memory supported per slot 16 GB Memory options 4 GB 1 x 4 GB 8 GB 1 x 8 GB 8 GB 2 x 4 GB 16 GB 2 x 8 GB 16 GB 1 x 16 GB 32 GB 2 x 16 GB ...

Страница 13: ... card slot optional Communications Table 7 Communications Features Specifications Network adapter Intel i219LM Gigabit 10 100 1000 Mbps Ethernet Controller RJ 45 with Intel Remote Wake UP PXE and Manageability capabilities alerting AMT 11 DASH 1 1 Wireless Qualcomm QCA61x4A 802 11ac Dual Band 2x2 Wireless Adapter Bluetooth 4 1 Qualcomm QCA61x4A Extended Range 802 11ac MU MINO Dual Band 2x2 Wi Fi B...

Страница 14: ...pendency Graphics memory type Capacity External display support Maximum resolution Intel UHD Graphics 630 UMA Intel Core i5 8300H Intel Core i5 8400H Intel Core i7 8850H Integrated Shared system memory Upto 32 GB VGA HDMI 1 4 UMA HDMI 2 0 DSC eDP Internal Via Optional Type C Port DisplayPort HDMI 1 4 UMA 4096x2160 30 Hz HDMI 2 0 DSC 4096x2160 60 Hz Analog VGA system 1920x1200 60Hz Max Digital DP 1...

Страница 15: ...2 2230 PCIe NVMe up to 256 GB in WWAN slot only PCIe 3 x2 NVME Up to 16 Gbps M 2 2280 SATA SATA AHCI Up to 6 Gbps NO SSD M 2 2230 PCIe NVMe up to 256 GB in WWAN slot only PCIe 3 x2 NVME Up to 16 Gbps 2 5 hard drive SATA AHCI Up to 6 Gbps NO Media card reader Table 11 Media card reader specifications Features Specifications Type One SD 4 0 card slot Supported cards SD 4 0 Memory Stick Pro HG Duo an...

Страница 16: ...0 degrees HD 85 85 degrees FHD Keyboard Table 13 Keyboard specifications Features Specifications Number of keys 103 U S and Canada 104 Europe 106 Brazil 107 Japan Size Full sized X 19 05 mm key pitch Y 19 05 mm key pitch Backlit keyboard Yes Optional Layout QWERTY AZERTY Kanji Camera Table 14 Camera specifications Features Specifications Resolution Camera Still image 0 92 megapixels Video 1280x720...

Страница 17: ...er Battery Length 181mm 7 126 inch Width 95 9mm 3 78 inch Height 7 05mm 0 28 inch Weight 250 00 g 2 68 WHr 4 Cell Li ion Polymer Length 233mm 9 17 inch Width 95 9mm 3 78 inch Height 7 05mm 0 28 inch Weight 340 00 g 3 68 WHr 4 cell Li polymer Battery Length 233mm 9 17 inch Width 95 9mm 3 78 inch Height 7 05mm 0 28 inch Weight 340 00 g Weight maximum 0 34 kg 0 75 lb Voltage 51 WHr 11 4 VDC 68 WHr 7 ...

Страница 18: ...ures Specifications Type 90 W adapter 130 W adapter Input Voltage 100 VAC 240 VAC Input current maximum 90 W 1 5 A 130 W 1 8 A Adapter size 7 4 mm Barrel Type Input frequency 50 Hz 60 Hz Output current 90 W 4 62 A continuous 130 W 6 67 A continuous Rated output voltage 19 5 VDC Temperature range Operating 40º to 70º C 40º to 158º F Temperature range Non Operating 40º to 70º C 40º to 158º F Dimensi...

Страница 19: ...nternal 80 plus bronze certification 155W EPA bronze 80 plus platinum certification 240W EPA platinum Customer replaceable unit No Recyclable packaging Optional US only MultiPack packaging No Temperature Range Operating 0 C to 35 C 32 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity Operating 10 to 90 non condensing Storage 0 to 95 non condensing Altitude maximum Operating 3048m 10 0...

Страница 20: ...oot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if...

Страница 21: ... F2 immediately The System Setup page is displayed NOTE If you wait too long and the operating system logo appears wait until you see the desktop Then shut down or restart your computer and try again NOTE After the Dell logo appears you can also press F12 and then select BIOS setup General screen options This section lists the primary hardware features of your computer Option Description System In...

Страница 22: ...led by default Drives Allows you to configure the SATA drives on board All drives are enabled by default The options are SATA 0 SATA 2 SATA 4 M 2 PCI e SSD 0 M 2 PCI e SSD 1 SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification This o...

Страница 23: ...he power source On Battery and On AC NOTE The video setting will be visible only when a video card is installed into the system Security screen options Option Description Admin Password Allows you to set change or delete the administrator admin password NOTE You must set the admin password before you set the system or hard drive password Deleting the admin password automatically deletes the system...

Страница 24: ...able This option is enabled by default PPI Bypass for Disable Commands PPI Bypass for Clear Commands This option is enabled by default SHA 256 This option is enabled by default Disabled Enabled This option is enabled by default NOTE To upgrade or downgrade TPM1 2 2 0 download the TPM wrapper tool software Computrace Allows you to activate or disable the optional Computrace software The options are...

Страница 25: ...ing Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Intel Software Guard Extensions Option Description Intel SGX Enable This fields specifies you to provide a secured environment for running code storing sensitive information in the context of the main OS The options are Disabled Enabled Soft...

Страница 26: ...ly The options are Disabled Every Day Weekdays Select Days Default setting Disabled USB Wake Support Allows you to enable USB devices to wake the system from Standby NOTE This feature is only functional when the AC power adapter is connected If the AC power adapter is removed during Standby the system setup removes power from all the USB ports to conserve battery power Enable USB Wake Support Wake...

Страница 27: ...C Connector Power This option lets you set the maximum power that can be drawn from the Type C connector 7 5 Watts default 15 Watts POST Behavior screen options Option Description Adapter Warnings Allows you to enable or disable the system setup BIOS warning messages when you use certain power adapters Default setting Enable Adapter Warnings Keypad Embedded Allows you to choose one of two methods ...

Страница 28: ... disable the Intel Virtualization Technology Enable Intel Virtualization Technology This option is enabled by default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O Enable VT for Direct I O This option is enabled by default Trusted Execution This option specifies wh...

Страница 29: ...OS Downgrade This controls flashing of the system firmware to previous revisions Allows BIOS Downgrade enabled by default Data Wipe This field allows users to erase the data securely from all internal storage devices The following is list of devices affected Internal SATA HDD SSD Internal M 2 SATA SDD Internal M 2 PCIe SSD Internal eMMC BIOS Recovery This field allows you to recover from certain c...

Страница 30: ...ortcut Once that box shows up enter winver it stands for Windows version Table 21 Identifying Windows 10 OS version OS Version Code name Version Latest build Windows 10 Threshold 1 1507 10240 Windows 10 Threshold 2 1511 10586 Windows 10 Redstone 1 1607 14393 Windows 10 Redstone 2 1703 15063 Windows 10 Redstone 3 1709 16299 Windows 10 Redstone 4 1803 17134 Downloading Windows drivers Steps 1 Turn o...

Страница 31: ...he unknown devices disappear once you install the chipset driver Make sure to install the following drivers some of them may exist by default Intel HID Event Filter Driver Intel Dynamic Platform and Thermal Framework Driver Intel serial IO driver Management Engine Realtek PCI E memory card Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance Using the default Windo...

Страница 32: ... 2 Serial IO driver Security drivers This section lists the security devices in the Device Manager Security device drivers Verify if the security device drivers are installed in the computer Fingerprint sensor drivers Verify if the Fingerprint sensor drivers are installed in the computer 32 Software ...

Страница 33: ... and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the approp...

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