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Troubleshooting
Setting USB-C Prioritization when USB-C Charging is set to
On During Power Off
If
is set to
On During Power Off
, the monitor allows you to
specify the
USB-C Prioritization
settings only when your PC is powered off.
1.
Ensure that your PC is powered off.
2.
Press any control button other than the power button to display the shortcut
menu of
Input Source
.
3.
Use the or button to highlight
USB Type-C.
Input Source :
Auto
USB Type-C
Dell 24 Monitor
DP
HDMI
4.
Press and hold the
button for approximately 8 seconds.
5.
The
USB-C Prioritization
configuration message will appear.
Select USB-C Prioritization:
Dell 24 Monitor
High Resolution
P2421DC
High Data Speed
6.
Use the or
button to specify the preferred transfer priority.
7.
The setting will be effective after you turn on the PC.