4.
In the
System Properties
window, click the
Hardware
tab.
5.
Click
Device Manager
.
6.
Right-click the device for which the new driver was installed and click
Properties
.
7.
Click the
Drivers
tab.
8.
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you
installed the new driver.
Using the Drivers and Utilities CD
If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the
Drivers and Utilities
CD (also known as the
Resource CD).
1.
Insert the
Drivers and Utilities
CD.
If this is your first time to use the
Drivers and Utilities
CD, the Installation window opens to inform you that the CD will begin the installation. Click
OK
and respond to the installation program prompts to complete the installation.
2.
Click
Next
at the
Welcome Dell System Owner
screen.
3.
Choose the appropriate selections for System Model, Operating System, Device Type, and Topic.
4.
Click
My Drivers
in the
Topic
drop-down menu.
The
Drivers and Utilities
CD scans your computer's hardware and operating system and then displays a list of device drivers for your system
configuration.
5.
Click the appropriate driver and follow the instructions to download the driver for your computer.
To view a list of all available drivers for your computer, click
Drivers
in the
Topic
drop-down menu.
To access the help files on the
Drivers and Utilities
CD, click the question mark button or the
Help
link at the top of the screen.
Using Microsoft
®
Windows
®
XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting
data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help
and Support Center for information on using System Restore.
Creating a Restore Point
1.
Click the
Start
button and click
Help and Support
.
2.
Click
System Restore
.
3.
Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
NOTE:
To access device drivers and user documentation, you must use the
Drivers and Utilities
CD while your computer is running Windows.
NOTICE:
Make regular backups of your data files. System Restore does not monitor your data files or recover them.
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