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Troubleshooting

SupportAssist Diagnostics

The SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The SupportAssist
diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options
for particular devices or device groups allowing you to:

•

Run tests automatically or in an interactive mode

•

Repeat tests

•

Display or save test results

•

Run thorough tests to introduce additional test options to provide extra information about the failed devices

•

View status messages that inform you if tests are completed successfully

•

View error messages that inform you of problems encountered during testing

NOTE:

The SupportAssist window displays, listing all devices detected in the computer. The diagnostics starts running

the tests on all the detected devices.

Running SupportAssist diagnostics

Invoke diagnostics by either of the methods that are suggested below:

•

Tap F12 key on keyboard, as the Dell splash screen appears, until you get the message Diagnostic Boot Selected.

•

On the one-time boot menu screen, use the Up/Down arrow key to select the

Diagnostics

option and then press

Enter

.

•

Press and Hold Function (Fn) key on the keyboard and press the

Power button

to power on the system.

SupportAssist diagnostic User Interface

This section contains information on SupportAssist-Basic and Advanced Screen.

SupportAssist opens the basic screen on start. You can switch to the advanced screen using the icon at the bottom left of the screen.
The advanced screen shows detected devices in a tiled format. Specific tests can be included or excluded only in the advanced mode.

SupportAssist Basic Screen

The Basic Screen has minimal controls which allows easy navigation for the user to start or stop the diagnostics.

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Troubleshooting

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Содержание Latitude 5310

Страница 1: ...Dell Latitude 5310 Service Manual Regulatory Model P97G Regulatory Type P97G002 ...

Страница 2: ...mage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners April 2020 Rev A00 ...

Страница 3: ...rd 16 Installing the microSD card 17 SIM card tray 18 Removing the SIM card tray 18 Installing the SIM card tray 19 Base cover 20 Removing the base cover 20 Installing the base cover 22 Battery 25 Lithium ion battery precautions 25 Removing the battery 25 Installing the battery 27 WWAN card 29 Removing the WWAN card 29 Installing the WWAN card 30 WLAN card 31 Removing the WLAN card 31 Installing t...

Страница 4: ...y 71 Display assembly 72 Removing the display assembly 72 Installing the display assembly 75 Keyboard 78 Removing the keyboard 78 Installing the keyboard 81 Keyboard bracket 84 Removing the keyboard bracket 84 Installing the keyboard bracket 85 Smart card reader board 87 Removing the smart card reader board 87 Installing the smart card reader board 88 Display bezel 90 Removing display bezel 90 Ins...

Страница 5: ...r assembly 107 Replacing the display back cover 107 Palmrest assembly 108 Replacing the palmrest and keyboard assembly 108 5 Troubleshooting 111 SupportAssist Diagnostics 111 System diagnostic lights 113 WiFi power cycle 114 6 Getting help 115 Contacting Dell 115 Contents 5 ...

Страница 6: ...g a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a ...

Страница 7: ...n damage circuits in ways that may not be obvious such as intermittent problems or a shortened product life span As the industry pushes for lower power requirements and increased density ESD protection is an increasing concern Due to the increased density of semiconductors used in recent Dell products the sensitivity to static damage is now higher than in previous Dell products For this reason som...

Страница 8: ... charged Working Environment Before deploying the ESD Field Service kit assess the situation at the customer location For example deploying the kit for a server environment is different than for a desktop or portable environment Servers are typically installed in a rack within a data center desktops or portables are typically placed on office desks or cubicles Always look for a large open flat wor...

Страница 9: ...ect your computer and all attached devices to their electrical outlets 3 Turn on your computer 4 If required verify that the computer works correctly by running the diagnostic tool Working on your computer 9 ...

Страница 10: ... the answer to the consumers demands with a theoretically 10 times faster than its predecessor In a nutshell USB 3 2 features are as follows Higher transfer rates up to 20 Gbps Increased multilane operation of 10 Gbps each Increased maximum bus power and increased device current draw to better accommodate power hungry devices New power management features Full duplex data transfers and support for...

Страница 11: ...ose portable battery packs you charge your smartphones and other portable devices from today You could plug your laptop into an external display connected to a power cable and that external display would charge your laptop as you used it as an external display all via the one little USB Type C connection To use this the device and the cable have to support USB Power Delivery Just having a USB Type...

Страница 12: ...e motoring environment while delivering true HD quality Advantages of HDMI Quality HDMI transfers uncompressed digital audio and video for the highest crispest image quality Low cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple cost effective manner Audio HDMI supports multiple audio formats from standard stereo to ...

Страница 13: ... as follows 1 Solid white the battery is charging When the charge is complete the LED turns off If the computer is running on a battery the battery light operates as follows 1 Off the battery is adequately charged or the computer is turned off 2 Solid amber the battery charge is critically low A low battery state is approximately 30 minutes or less of battery life remaining Camera LED White LED ac...

Страница 14: ...Major components of your system 1 Base cover 2 DC in port 3 Heatsink 4 Memory modules 3 14 Major components of your system ...

Страница 15: ...board 14 Coin cell battery 15 WLAN card 16 WWAN card 17 System fan NOTE Dell provides a list of components and their part numbers for the original system configuration purchased These parts are available according to warranty coverages purchased by the customer Contact your Dell sales representative for purchase options Major components of your system 15 ...

Страница 16: ... drive Speakers System fan Heat sink DC in port LED board Touchpad button board System board Coin cell battery Display assembly Keyboard Keyboard bracket Smart card reader board Display bezel Hinge caps Display hinges Display panel Camera Display eDP cable Display back cover assembly Palmrest assembly MicroSD card Removing the microSD card Prerequisites Follow the procedure in Before working insid...

Страница 17: ...Installing the microSD card Steps 1 Align the microSD card to its slot on the computer 1 2 Slide the microSD card into the slot until it clicks into place 2 Disassembly and reassembly 17 ...

Страница 18: ...ay Removing the SIM card tray Prerequisites Follow the procedure in Before working inside your computer Steps 1 Insert a pin into the hole of the SIM card tray and push inward until the tray is released 1 2 2 Slide the SIM card tray out of the computer 3 18 Disassembly and reassembly ...

Страница 19: ...M card into the SIM card tray with the metallic contact facing up 1 2 Align the SIM card tray with the slot on the computer and carefully slide it in 2 3 Slide the SIM card tray into the slot until it clicks into place 3 Disassembly and reassembly 19 ...

Страница 20: ...ur computer Base cover Removing the base cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card Steps 1 Loosen the eight captive screws that secure the base cover to the computer 20 Disassembly and reassembly ...

Страница 21: ...2 Using a plastic scribe 1 pry the base cover from the top left corner and continue to work on the sides to open the base cover 2 Disassembly and reassembly 21 ...

Страница 22: ...cover To remove the SIM cover pry the dummy SIM card upwards from the recess point which is the area between the dummy SIM card and system chassis Installing the base cover Steps 1 Transfer the SIM cover to the new base cover 2 Align and place the base cover on the computer 22 Disassembly and reassembly ...

Страница 23: ...3 Press the edges and sides of the base cover until it snaps into place Disassembly and reassembly 23 ...

Страница 24: ...4 Tighten the eight captive screws to secure the base cover to the computer 24 Disassembly and reassembly ...

Страница 25: ...n or against the battery Ensure any screws during the servicing of this product are not lost or misplaced to prevent accidental puncture or damage to the battery and other system components If the battery gets stuck inside your computer as a result of swelling do not try to release it as puncturing bending or crushing a lithium ion battery can be dangerous In such an instance contact Dell technica...

Страница 26: ...3 Loosen the two captive screws that secure the battery to the palm rest assembly 1 4 Lift and slide the battery away from the palm rest assembly 2 26 Disassembly and reassembly ...

Страница 27: ... Steps 1 Align the tabs on the battery with the slots on the palm rest assembly 1 2 Place the battery in the battery bay 3 Tighten the two captive screws to secure the battery to the palmrest 2 Disassembly and reassembly 27 ...

Страница 28: ...4 Connect the battery cable to the connector on the system board 1 5 Affix the adhesive tapes on the battery 2 28 Disassembly and reassembly ...

Страница 29: ...efore working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Disconnect the battery cable Steps 1 Remove the single M2x3 screw that secures the WWAN card bracket to the WWAN card 1 2 Remove the WWAN card bracket from the WWAN card 2 3 Disconnect the antenna cables from the WWAN card 3 4 Slide and remove the WWAN card from the WWAN card slot 4 Disassembly and reassembly 29...

Страница 30: ...e notch on the WWAN card with the tab on the WWAN card slot and insert the WWAN card at an angle into the WWAN card slot 1 2 Connect the antenna cables to the WWAN card 2 3 Place the WWAN card bracket on the WWAN card 3 4 Replace the single M2x3 screw to secure the WWAN card bracket to the WWAN card 4 30 Disassembly and reassembly ...

Страница 31: ...ide your computer 2 Remove the microSD card 3 Remove the base cover 4 Disconnect the battery cable Steps 1 Remove the single M2x2 screw that secures the WLAN card bracket to the system board 1 2 Remove the WLAN card bracket that secures the WLAN antenna cables 2 3 Disconnect the WLAN antenna cables from the connectors on the WLAN card 3 4 Slide and lift the WLAN card away from the connector on the...

Страница 32: ...sert the WLAN card into the connector on the system board 1 2 Connect the WLAN antenna cables to the connectors on the WLAN card 2 3 Place the WLAN card bracket to secure the WLAN antenna cables to the WLAN card 3 4 Replace the single M2x3 screw to secure the WLAN card bracket to the WLAN card 4 32 Disassembly and reassembly ...

Страница 33: ...es Removing the memory module Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Disconnect the battery cable Steps 1 Pry the retention clips securing the memory module until the memory module pops up 1 2 Remove the memory module from the memory module slot 2 Disassembly and reassembly 33 ...

Страница 34: ...odule with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle 1 3 Press the memory module down until the clips secure it 2 NOTE If you do not hear the click remove the memory module and reinstall it 34 Disassembly and reassembly ...

Страница 35: ...moving the M 2 SSD Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Disconnect the battery cable Steps 1 Remove the two M2x3 screws that secure the M 2 SSD support bracket to the palmrest 1 2 Slightly turn and remove the SSD support bracket from the M 2 SSD slot 2 Disassembly and reassembly 35 ...

Страница 36: ...3 Remove the single M2x2 screw that secures the M 2 SSD to the palmrest 1 4 Lift the M 2 SSD away from the computer 2 36 Disassembly and reassembly ...

Страница 37: ...Installing the M 2 SSD Steps 1 Place the M 2 SSD into the slot on the palmrest 1 2 Replace the single M2x2 screw to secure the M 2 SSD to the palmrest 2 Disassembly and reassembly 37 ...

Страница 38: ...3 Align and place the SSD support bracket above the M 2 SSD 1 4 Replace the two M2x3 screws to secure the SSD support bracket to the palmrest 2 38 Disassembly and reassembly ...

Страница 39: ...akers Removing the speakers Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the speaker cable from the connector on the system board 1 2 Peel the adhesive tape that secures the speaker cable to the palmrest 2 Disassembly and reassembly 39 ...

Страница 40: ...3 Disconnect and peel the adhesive tapes and unroute the cable and remove speaker 40 Disassembly and reassembly ...

Страница 41: ...t and remove the speakers away from the palmrest Installing the speakers Steps 1 Using the alignment posts and rubber grommets place the speakers in their slots on the palmrest Disassembly and reassembly 41 ...

Страница 42: ...2 Route the speaker cable through the routing guides 42 Disassembly and reassembly ...

Страница 43: ...ase cover 3 Replace the microSD card 4 Follow the procedure in after working inside your computer System fan Removing the system fan Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the system fan cable from the connector on the system board Disassembly and reassembly 43 ...

Страница 44: ...2 Remove the two M2x5 screws that secure the system fan to the palmrest 1 3 Lift the system fan away from the computer 2 44 Disassembly and reassembly ...

Страница 45: ...e system fan Steps 1 Place and align the screw holes on the system fan with the screw holes on to the palmrest 1 2 Replace the two M2x5 screws to secure the system fan to the palmrest 2 Disassembly and reassembly 45 ...

Страница 46: ...3 Connect the system fan cable to the connector on the system board 46 Disassembly and reassembly ...

Страница 47: ...croSD card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the four captive screws that secure the heatsink to the system board 1 NOTE Loosen the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 2 Lift the heatsink away from the system board 2 Steps 1 Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on ...

Страница 48: ...rd 4 Follow the procedure in after working inside your computer DC in port Removing the DC in port Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the two M2x4 screws that secure the Type C bracket to the system board 1 2 Lift the Type C bracket away from the computer 2 48 Disassembly ...

Страница 49: ...3 Disconnect the DC in port cable from the connector on the system board and remove the DC in port from the computer 1 2 Disassembly and reassembly 49 ...

Страница 50: ...its slot on the computer 1 2 Connect the DC in port cable to the connector on the system board 2 3 Place the Type C bracket on its slot on the computer 1 4 Replace the two M2x4 screws to secure the Type C bracket to the palmrest 2 50 Disassembly and reassembly ...

Страница 51: ...er LED board Removing the LED board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker Steps 1 Disconnect the LED board cable from the connector on the system board 1 2 Unroute the LED board cable 2 Disassembly and reassembly 51 ...

Страница 52: ...3 Peel the adhesive tape that secures the LED board cable connector to the LED board 1 4 Peel the grey adhesive tape that secures the LED board 2 52 Disassembly and reassembly ...

Страница 53: ...5 Remove the single M2x2 5 screw that secures LED board to the palmrest 1 6 Lift the LED board away from the computer 2 Disassembly and reassembly 53 ...

Страница 54: ... board Steps 1 Place the LED board and align the screw hole on the LED board with the screw hole on the palmrest 1 2 Replace the single M2x2 5 screw to secure the LED board to the palmrest 2 54 Disassembly and reassembly ...

Страница 55: ...3 Affix the grey adhesive tape to secure the LED board 1 4 Affix the adhesive tape to secure the LED board 2 Disassembly and reassembly 55 ...

Страница 56: ...5 Connect the LED board cable to the connector on the system board and route the LED board cable 1 2 56 Disassembly and reassembly ...

Страница 57: ...ollow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker Steps 1 Open the latch and disconnect the touchpad button board cable from the connector on the touchpad board 2 Remove the two M2x3 screws that secure the touchpad button bracket to the palmrest 1 3 Lift the touchpad button board bracket away from ...

Страница 58: ... the touchpad button board Steps 1 Place the touchpad button board into the slot on the palmrest 1 2 Replace the two M2x3 screws to secure the touchpad button board to the palmrest 2 58 Disassembly and reassembly ...

Страница 59: ...3 Connect the touchpad button board cable to the connector on the touchpad board Disassembly and reassembly 59 ...

Страница 60: ...cedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the heatsink 7 Remove the system fan 8 Remove the DC in 9 Remove the WLAN card 10 Remove the WWAN card 11 Remove the Memory modules 12 Remove the SSD Steps 1 Lift the latch and disconnect the following cables a USH cable 1 b LED board cable 2 c touchpad...

Страница 61: ...ingle M2 5x4 screw that secures the fingerprint support bracket to the system board 1 3 Lift the fingerprint support bracket away from the computer 2 4 Disconnect the fingerprint port 3 Disassembly and reassembly 61 ...

Страница 62: ...on the system board 1 6 Remove the single M2x4 screw that secures the eDP bracket to the system board 2 7 Remove the eDP bracket away from the computer 3 8 Lift the latch and disconnect the eDP cable from the connector on the system board 4 62 Disassembly and reassembly ...

Страница 63: ...9 Release the coin cell battery from the palmrest Disassembly and reassembly 63 ...

Страница 64: ...10 Remove the three M2x2 screws and the single M2 5x4 screw that secures the system board to the palmrest 1 11 Lift the system board away from the computer 2 64 Disassembly and reassembly ...

Страница 65: ... the system board Steps 1 Align and place the system board to the palmrest 1 2 Replace the three M2x2 screws and the single M2 5x4 screw to secure the system board to the palmrest 2 Disassembly and reassembly 65 ...

Страница 66: ...3 Place the coin cell battery into its slot on the plamrest 66 Disassembly and reassembly ...

Страница 67: ...nd affix the adhesive tape 1 5 Connect the eDP cable to the connector on the system board 2 6 Place the eDP support bracket above the eDP connector 3 7 Replace the single M2x4 screw to secure the eDP bracket to the system board 4 Disassembly and reassembly 67 ...

Страница 68: ...print cable to the connector on the system board 1 9 Place the fingerprint support bracket 2 10 Replace the single M2 5x4 screw to secure the fingerprint support bracket to the system board 3 68 Disassembly and reassembly ...

Страница 69: ...11 Connect the following cables a USH cable 1 b LED board cable 2 c touchpad cable 3 Disassembly and reassembly 69 ...

Страница 70: ...he heatsink 7 Replace the speaker 8 Replace the battery 9 Replace the base cover 10 Replace the microSD card 11 Replace the SSD 12 Follow the procedure in after working inside your computer Coin cell battery Removing the coin cell battery Prerequisites 1 Follow the procedure in before working inside your computer 70 Disassembly and reassembly ...

Страница 71: ...e DC in 10 Remove the WLAN card 11 Remove the WWAN card 12 Remove the system board 13 Remove the SSD Steps Turn the system board and disconnect the coin cell battery cable from the connector on the system board Installing the coin cell battery Steps Turn the system board and connect the coin cell battery cable to the connector on the system board Disassembly and reassembly 71 ...

Страница 72: ... the speaker 9 Replace the battery 10 Replace the base cover 11 Replace the microSD card 12 Replace the SSD 13 Follow the procedure in after working inside your computer Display assembly Removing the display assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 72 Disassembly and reassembly ...

Страница 73: ...gle M2x4 screw that secures the eDP cable bracket to the system board 2 3 Lift the eDP cable bracket from the system board 3 4 Disconnect and unroute the eDP cable 4 5 Open the display assembly to a 180 degree angle and flip over the system and then place the system on a flat surface Disassembly and reassembly 73 ...

Страница 74: ...6 Remove the four M2 5x3 screws that secure the display assembly to the system chassis 1 7 Remove the display assembly from the system 2 74 Disassembly and reassembly ...

Страница 75: ...he maximum before replacing the display assembly on the palmrest and keyboard assembly Steps 1 Align and place the system chassis under the hinges of the display assembly 1 2 Replace the four M2 5x3 screws that secure the display assembly to the system chassis 2 Disassembly and reassembly 75 ...

Страница 76: ...3 Seat the system chassis on the display assembly 76 Disassembly and reassembly ...

Страница 77: ...d adhere the adhesive tape 1 5 Reroute the eDP cable and connect it to the eDP connector 2 6 Place the eDP cable bracket on the system board 3 7 Replace the single M2x4 screw that secures the eDP cable bracket to the system board 4 Disassembly and reassembly 77 ...

Страница 78: ...our computer Keyboard Removing the keyboard Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the memory module 7 Remove the system fan 8 Remove the DC in 9 Remove the WLAN card 78 Disassembly and reassembly ...

Страница 79: ...th heatsink attached 12 Remove the coin cell battery 13 Remove the SSD Steps 1 Peel the adhesive tape securing the keyboard and the smartcard reader 2 Lift the latch and disconnect the backlit cable and the keyboard cable from the connectors on the touchpad Disassembly and reassembly 79 ...

Страница 80: ...3 Remove the 19 M2x2 screws that secure the keyboard to the palmrest 1 4 Remove the keyboard away from the computer 2 80 Disassembly and reassembly ...

Страница 81: ...Installing the keyboard Steps 1 Align and place the keyboard on the palmrest 1 2 Replace the 19 M2x2 screws to secure the keyboard to the palmrest 2 Disassembly and reassembly 81 ...

Страница 82: ...3 Connect the backlit cable and the keyboard cable to the connectors on the touchpad 82 Disassembly and reassembly ...

Страница 83: ...4 Adhere the adhesive tape securing the keyboard and the smartcard board Disassembly and reassembly 83 ...

Страница 84: ...ket Removing the keyboard bracket Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the speaker 6 Remove the memory module 7 Remove the system fan 8 Remove the DC in 9 Remove the WLAN card 10 Remove the WWAN card 11 Remove the system board NOTE System board can be removed with heatsink attache...

Страница 85: ...nstalling the keyboard bracket Steps 1 Align and place the keyboard on the keyboard bracket 1 2 Replace the four M2x2 screws to secure the keyboard on the keyboard bracket 2 Disassembly and reassembly 85 ...

Страница 86: ...k attached 4 Replace the WWAN card 5 Replace the WLAN card 6 Replace the DC in 7 Replace the memory module 8 Replace the system fan 9 Replace the speaker 10 Replace the battery 11 Replace the base cover 12 Replace the microSD card 13 Replace the SSD 14 Follow the procedure in after working inside your computer 86 Disassembly and reassembly ...

Страница 87: ...move the memory module 7 Remove the system fan 8 Remove the DC in 9 Remove the WLAN card 10 Remove the WWAN card 11 Remove the system board 12 Remove the coin cell battery 13 Remove the SSD 14 Remove the keyboard Steps 1 Unroute the smart card reader board cable 2 Remove the two M2x2 5 screws that secure the smart card reader to the palmrest 1 3 Lift the smart card reader board away from the compu...

Страница 88: ...he smart card reader board Steps 1 Align and place the smart card reader board on the palmrest 1 2 Replace the two M2x2 5 screws to secure the smart card reader board to the palmrest 2 88 Disassembly and reassembly ...

Страница 89: ...3 Reroute the smart card reader cable Disassembly and reassembly 89 ...

Страница 90: ...system fan 9 Replace the speaker 10 Replace the battery 11 Replace the base cover 12 Replace the microSD card 13 Replace the SSD 14 Follow the procedure in after working inside your computer Display bezel Removing display bezel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 90 Disassembly and reasse...

Страница 91: ...fully pry open the recesses near the left and right hinges on the bottom edge of the display bezel 1 2 Carefully pry open the inside edge of the display bezel and then pry open the inside edge of the left and right sides of the display bezel 2 3 Lift the display bezel from the display assembly Disassembly and reassembly 91 ...

Страница 92: ...Installing the display bezel Steps Align the display bezel with the display assembly and then gently snap the display bezel into place 92 Disassembly and reassembly ...

Страница 93: ...Disassembly and reassembly 93 ...

Страница 94: ...cedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the display assembly 6 Remove the display bezel Steps 1 Remove the two M2x3 screws that secure the hinge caps to the chassis 1 2 Pinch the hinge caps to release the hinge caps from the ribs on the display back cover then slide inwards to remove the hinge caps from the displ...

Страница 95: ...Installing hinge caps Steps 1 Place the hinge caps and slide outward on the display hinges 1 2 Replace the two M2x3 screws to secure the hinge caps to the display hinge Disassembly and reassembly 95 ...

Страница 96: ...low the procedure in after working inside your computer Display hinges Removing display hinge Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the display assembly 6 Remove the display bezel 7 Remove the hinge caps 96 Disassembly and reassembly ...

Страница 97: ...e display assembly 1 2 Remove the display hinges from the display back cover 2 Installing display hinge Steps 1 Place the display hinge on the display assembly 2 Replace the four M2 5x3 screws to secure the display hinge to the display assembly Disassembly and reassembly 97 ...

Страница 98: ...attery 5 Replace the base cover 6 Replace the microSD card 7 Follow the procedure in after working inside your computer Display panel Removing display panel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 98 Disassembly and reassembly ...

Страница 99: ...play assembly 1 and lift to turn over the display panel to access the display cable 2 2 Peel the conductive tape 1 on the display cable connector 3 Lift the latch and disconnect the display cable from the connector on the display panel 2 3 NOTE Do not pull and release the Stretch SR Tapes from the display panel There is no need to separate the brackets from the display panel Disassembly and reasse...

Страница 100: ...100 Disassembly and reassembly ...

Страница 101: ...the display cable to the connector and close the latch 1 2 2 Adhere the conductive tape to secure the display cable connector 3 3 Replace the two M2x2 screws that secure the display panel to the display assembly Disassembly and reassembly 101 ...

Страница 102: ...r 7 Replace the microSD card 8 Follow the procedure in after working inside your computer Camera Removing camera Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the display assembly 6 Remove the display bezel 7 Remove the hinge caps 102 Disassembly and reassembly ...

Страница 103: ...hinges 9 Remove the display panel Steps Disconnect the camera cable from the connector on the camera module Installing camera Steps 1 Insert the camera into the slot on the display back cover Disassembly and reassembly 103 ...

Страница 104: ...2 Connect the camera cable to the connector and adhere the adhesive tape above the camera connector 104 Disassembly and reassembly ...

Страница 105: ...ace the base cover 8 Replace the microSD card 9 Follow the procedure in after working inside your computer Display eDP cable Removing display cable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the display assembly 6 Remove the display bezel Disassembly and reassembly 105 ...

Страница 106: ...ctive tape and unroute the display cable to release it from adhesive and lift the display cable from the display back cover Installing display cable Steps 1 Adhere the display cable to the display back cover 2 Adhere the conductive tape and route the display cable to the display back cover 106 Disassembly and reassembly ...

Страница 107: ... card 10 Follow the procedure in after working inside your computer Display back cover assembly Replacing the display back cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the microSD card 3 Remove the base cover 4 Remove the battery 5 Remove the display assembly 6 Remove the display bezel 7 Remove the hinge caps 8 Remove the display hinges 9 Remove the di...

Страница 108: ...ace the display hinges 5 Replace the hinge caps 6 Replace the display bezel 7 Replace the display assembly 8 Replace the battery 9 Replace the base cover 10 Replace the microSD card 11 Follow the procedure in after working inside your computer Palmrest assembly Replacing the palmrest and keyboard assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the micr...

Страница 109: ...n cell battery 13 Remove the keyboard 14 Remove the SmartCard reader board 15 Remove the SSD About this task After performing the preceding steps you are left with the palmrest and keyboard assembly Next steps 1 Replace the SmartCard reader board 2 Replace the keyboard 3 Replace the coin cell battery 4 Replace the system board NOTE System board can be replaced with heatsink attached 5 Replace the ...

Страница 110: ...eplace the system fan 10 Replace the speaker 11 Replace the battery 12 Replace the base cover 13 Replace the microSD card 14 Replace the SSD 15 Follow the procedure in after working inside your computer 110 Disassembly and reassembly ...

Страница 111: ...rts running the tests on all the detected devices Running SupportAssist diagnostics Invoke diagnostics by either of the methods that are suggested below Tap F12 key on keyboard as the Dell splash screen appears until you get the message Diagnostic Boot Selected On the one time boot menu screen use the Up Down arrow key to select the Diagnostics option and then press Enter Press and Hold Function F...

Страница 112: ...touchscreen systems or clicking the next page button on the lower left hand side of the basic screen To run the test on specific device or run a specific test 1 To run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test 2 Select the device from the using the checkbox in the top left of the test tile and click Run Tests or use Thorough Option check run more in...

Страница 113: ...Power adapter is connected and the battery has more than 5 percent charge Amber Computer is running on battery and the battery has less than 5 percent charge Off Power adapter is connected and the battery is fully charged Computer is running on battery and the battery has more than 5 percent charge Computer is in sleep state hibernation or turned off The power and battery status light blinks amber...

Страница 114: ...d white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled or disabled Solid white Caps Lock enabled Off Caps Lock disabled WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed The following procedure provides the instructions on how to co...

Страница 115: ...and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropr...

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Бренд: Acer Страницы: 94

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CF-29 - TOUGHBOOK RUGGED LAPTOP 1.4Ghz PM 512MB 40GB CD wifi

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CF-19CDBAXVM - Toughbook 19 Tablet PC Version

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