9.
Name the new key as SuppressExtendedProtection.
10. Right-click SuppressExtendedProtection and click Modify.
11. In the Value data field, type 1 and click OK.
12. Close the Registry Editor window. You can now log in to iDRAC7 using SSO.
If you have enabled SSO for iDRAC7 and you are using Internet Explorer to log in to iDRAC7, SSO fails and you are
prompted to enter your user name and password. How to resolve this?
Make sure that the iDRAC7 IP address is listed in the Tools
→
Internet Options
→
Security
→
Trusted sites. If it is not
listed, SSO fails and you are prompted to enter your user name and password. Click Cancel and proceed.
Smart Card Login
It takes up to four minutes to log into iDRAC7 using Active Directory Smart Card login.
The normal Active Directory Smart Card login normally takes less than 10 seconds, however it may take up to four
minutes if you have specified the preferred DNS server and the alternate DNS server in the Network page, and the
preferred DNS server has failed. DNS time-outs are expected when a DNS server is down. iDRAC7 logs you in using the
alternate DNS server.
ActiveX plug-in unable to detect the Smart Card reader.
Make sure that the smart card is supported on the Microsoft Windows operating system. Windows supports a limited
number of smart card Cryptographic Service Providers (CSPs).
In general, check if the smart card CSPs are present on a particular client, insert the smart card in the reader at the
Windows logon (Ctrl-Alt-Del) screen and check if Windows detects the smart card and displays the PIN dialog-box.
Incorrect Smart Card PIN.
Check if the smart card is locked due to too many attempts with an incorrect PIN. In such cases, contact the smart card
issuer in the organization to get a new smart card.
Virtual Console
Virtual Console session is active even if you have logged out of iDRAC7 Web interface. Is this the expected behavior?
Yes. Close the Virtual Console Viewer window to log out of the corresponding session.
Can a new remote console video session be started when the local video on the server is turned off?
Yes.
Why does it take 15 seconds to turn off the local video on the server after requesting to turn off the local video?
It gives a local user an opportunity to take any action before the video is switched off.
Is there a time delay when turning on the local video?
No, after a local video turn ON request is received by iDRAC7, the video is turned on instantly.
Can the local user also turn off or turn on the video?
When the local console is disabled, the local user cannot turn off or turn on the video.
Does switching off the local video also switch off the local keyboard and mouse?
No.
Does turning off the local console turn off the video on the remote console session?
No, turning the local video on or off is independent of the remote console session.
What privileges are required for an iDRAC7 user to turn on or turn off the local server video?
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