background image

44 

Troubleshooting 

Troubleshooting 

45 

Horizontal/ 

Vertical Lines 

Screen has one 
or more lines 

• 

 

Reset the monitor to Factory 
Settings. 

• 

 

Perform Auto Adjust via OSD. 

• 

 

Adjust Phase and Pixel Clock 
controls via OSD. 

• 

 

Perform monitor self-test feature 
check and determine if these 
lines are also in self-test mode. 

• 

 

Check for bent or broken pins in 
the video cable connector. 

• 

 

Run the built-in diagnostics. 

NOTE:

 When using DVI-D input, the 

Pixel Clock and Phase adjustments are 
not available. 

Synchronization 

Problems 

Screen is 
scrambled or 
appears torn 

• 

 

Reset the monitor to Factory 
Settings. 

• 

 

Perform Auto Adjust via OSD. 

• 

 

Adjust Phase and Pixel Clock 
controls via OSD. 

• 

 

Perform monitor self-test feature 
check to determine if the 
scrambled screen appears in self-
test mode. 

• 

 

Check for bent or broken pins in 
the video cable connector. 

• 

 

Restart the computer in the safe 
mode. 

Safety Related 

Visible signs 

• 

 

Do not perform any 

Issues 

of smoke or 
sparks 

troubleshooting steps. 

• 

 

Contact Dell immediately. 

Stuck-on Pixels 

LCD screen 
has bright 
spots 

• 

 

Cycle power on-off. 

• 

 

Pixel that is permanently off is a 
natural defect that can occur in 
LCD technology. 

• 

 

For more information on Dell 
Monitor Quality and Pixel Policy, 
see Dell Support site at: 

http:// 

www.dell.com/support/monitors

Brightness 

Problems 

Picture too 
dim or too 
bright 

• 

 

Reset the monitor to Factory 
Settings. 

• 

 

Auto Adjust via OSD. 

• 

 

Adjust brightness & contrast 
controls via OSD. 

Geometric 

Distortion 

Screen not 
centered 
correctly 

• 

 

Reset the monitor to Factory 
Settings. 

• 

 

Auto Adjust via OSD. 

• 

 

Adjust Horizontal Position & 
Vertical Position controls via OSD. 

NOTE:

 When using DVI-D input, 

the positioning adjustments are not 
available. 

Содержание E2414H

Страница 1: ...User s Guide Dell E2414H Dell E2414Hr Model No E2414H E2414Hr Regulatory model E2414Ht ...

Страница 2: ... on discs and players Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2013 10 Rev A00 Contents About Your Monitor 6 Package Contents 6 Product Features 7 Identifying Parts and Controls 8 Front View 8 Back View 9 Si...

Страница 3: ...ell 49 Setting Up Your Monitor 50 Setting the display resolution to 1920 x 1080 maximum 50 If you have a Dell desktop or a Dell portable computer with internet access 51 If you have non Dell desktop portable computer or graphic card 52 Procedures for setting up dual monitors in Windows Vista Windows 7 or Windows 8 53 ...

Страница 4: ...and Safety Information Guide Product Features The Dell E2414H E2414Hr flat panel display has an active matrix thin film transistor TFT liquid crystal display LCD and LED backlight The monitor features include 60 97 cm 24 inch active area display Measured diagonally 1920 x 1080 resolution plus full screen support for lower resolutions Tilt adjustment capability Removable pedestal and Video Electron...

Страница 5: ...iption Use 1 VESA mounting holes 100 mm x 100 mm behind at tached VESA Cover Wall mount monitor using VESA com patible wall mount kit 100 mm x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Security lock slot Secures monitor with security lock security lock not included 4 Barcode serial number label Refer to this label if you need to con tact Dell for technical support 5 Stand release ...

Страница 6: ...ce output 250 cd m typ Contrast ratio 1000 1 typ Faceplate coating Antiglare with hard coating 3H Backlight LED edgelight system Response Time 5 ms typical Color depth 16 7 million colors Color gamut Typical 83 CIE1976 E2414H E2414Hr color gamut typical is based on CIE1976 83 and CIE1931 72 test standards Resolution Specifications Horizontal scan range 30 kHz to 83 kHz automatic Vertical scan rang...

Страница 7: ... mm 7 11 inches Depth 164 2 mm 6 46 inches Weight Weight with packaging 5 87 kg 12 94 lb Weight with stand assembly and cables 4 48 kg 9 88 lb Environmental Characteristics Temperature Operating 0 C to 40 C Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non c...

Страница 8: ...nector NOTE This monitor is ENERGY STAR compliant NOTE Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Pin Assignments VGA Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test Pin Number 24 pin Side of the Connected Signal Cable 1 TMDS RX2 2 TMDS RX2 3 TMDS Ground 4 Floating ...

Страница 9: ...ell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Maintenance Guidelines Cleaning Your Monitor WARNING Read and follow the safety instructions before cleaning the monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or...

Страница 10: ...n follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect either the white digital DVI D E2414H only or the blue analog VGA display connector cable to the corresponding video port on the back of your computer Do not connect both cables on the same computer Use both the cables only when they are connected to two differ...

Страница 11: ... and hold the Stand release button 3 Lift the stand up and away from the monitor Wall Mounting Optional Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible base mounting kit 1 Place the monitor panel on a soft cloth or cushion on stable flat table 2 Remove the stand 3 Use a screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting br...

Страница 12: ...stem 4 Exit Use this button to go back to the main menu or exit the OSD main menu 5 Power with power light indicator Use the Power button to turn the monitor on and off The white LED indicates the monitor is On and fully functional A glowing white LED indicates DPMS power save mode Front Panel Button Use the buttons on the front of the monitor to adjust the image settings The following table descr...

Страница 13: ... you use the analog VGA connector 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor NOTE AUTO ADJUST is only available when you use the analog VGA connector 3 Press the or button once to activate the highlighted option 4 Press the an...

Страница 14: ...n adjusts the degree of difference between darkness and lightness on the monitor screen AUTO ADJUST Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by ...

Страница 15: ...able or the HDMI to DVI adapter YPbPr Select this option if your DVD player supports only YPbPr output INPUT SOURCE Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor Auto Select Select Auto Select to scan for available input signals VGA Select VGA input when you are using the analog VGA connector Press to select the VGA input source DVI D Sel...

Страница 16: ...e appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is available only for video input Reset Color Settings Resets your monitor s color settings to the factory defaults Preset Mode Allows you to choose from a list of preset color modes Standard Loads the monitor s default color settings This is the default preset mode Multimedia Lo...

Страница 17: ...cal Position Use the and buttons to adjust image up and down Minimum is 0 Maximum is 100 NOTE When using a DVI source the Vertical Position setting is not available Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use the and buttons to ...

Страница 18: ...ages English Espanol Francais Deutsch Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency This function is used to change the OSD background from opaque to transparent Timer OSD Hold Time Sets the length of time the OSD will remain active after the last time you pressed a button Use the and buttons to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls ...

Страница 19: ...to the factory preset values Personalize User can select from Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio and set as shortcut key Reset Personalization Allows you to restore shortcut key to the default setting This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical fr...

Страница 20: ...reen resolution and select 1920 x 1080 4 Click OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portab...

Страница 21: ...oth your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and vi...

Страница 22: ...rm monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected via the Input Source Select button Poor Focus Picture is fuzzy blurry or ghosting Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to Factory Settin...

Страница 23: ... screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Visible signs Do not perform any Issues of smoke or sparks troubleshooting steps Contact Dell immediately Stuck on Pixels LCD screen has bright spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology Fo...

Страница 24: ...shadow Use the Power Management from a static from the feature to turn off the monitor image left on the static image at all times when not in use for monitor for a long displayed more information see Power period of time appears on the Management Modes screen Alternatively use a dynamically changing screensaver Product Specific Problems Specific Symptoms What You Experience Possible Solutions Scr...

Страница 25: ...tory information see the regulatory compliance website located at http www dell com regulatory_compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support a...

Страница 26: ...pressing and holding the left mouse button and adjust the screen resolution to 1920 x 1080 4 Click OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you ha...

Страница 27: ... the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920 x 1080 again NOTE If you are unable to set the resolution to 1920 x 1080 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolut...

Страница 28: ...low setup method Method 1 Using keyboard shortcut Win P 1 Press the Windows logo key P on your keyboard 2 While holding down the Windows logo key press P to toggle be tween the display selections Method 2 Using the Screen Resolution menu 1 Right click on the desktop and click Screen resolution 2 Click Multiple displays to choose a display selection If you do not see the additional monitor listed c...

Страница 29: ...low any of the below setup method Method 1 Using keyboard shortcut Win P 1 Press the Windows logo key P on your keyboard 2 While holding down the Windows logo key press P to toggle be tween the display selections 2 Right click on the desktop and click Screen resolution 3 Click Multiple displays to choose a display selection If you do not see the additional monitor listed click Detect You may need ...

Страница 30: ... s have been set up users can select the desired display style from Multiple displays menu Duplicate Extend Show Desktop On Duplicate these displays Duplicate the same screen on two monitors with the same resolution chosen based on the monitor with a lower resolution i For Windows Vista DUPLICATE NOT AVAILABLE ii For Windows 7 ...

Страница 31: ...ser convenience The relative position of the screens can be set up here for example monitor 1 may be set up to be to the left of monitor 2 or vice versa This depends on the physical position of the LCD monitor in relation to the laptop The horizontal line displayed on both monitors can be based on the laptop or external monitor These are all adjustable options and all a user need do is drag the mo...

Страница 32: ...s option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor Most current laptops support main stream resolutions As shown in the figure above the resolution of the laptop monitor is only 1366 x 768 but after connecting a 24 external LCD monitor users can immediately improve their visual enjoyment to 1920 x 1080 ...

Страница 33: ... and Pmonalization Display Screen Reso ubon Change the appearance of your displays D1splay 2 OELLE2414H Rnohrtion 1366 768 Orientation Landscape ProJect to a sK ond rel n or press the Windows logo key P Make text and other rt mu larger or smaller What display settings should I choose Screen Resolution D Identify Advancedsettmgs OK Cancel Apply r o R cl rt 1eQ IS mh Cont olPonol P I tL Appearance a...

Страница 34: ...66 ...

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