
2-6
Dell Dimension V
xxx
and V
xxx
c Systems Service Manual
Resource conflicts can result in disorderly or erratic system operation or failure
of the system to operate at all. If you suspect that resource conflicts might
exist, check the system using the Microsoft
®
Windows
®
98 Device Manager,
and reassign the resources as necessary. See “Advanced Expansion Sub-
system” in Chapter 1 for information on the Device Manager. See “Interrupt
Assignments” in Chapter 1 to help identify possible conflicts. Also review the
documentation provided with any installed expansion cards and other devices
for additional interrupt information for the specific devices.
Online troubleshooting tools (OTT), flowcharts, and procedures for
diagnosing problems are available on the Dell World Wide Web site at
http://www.dell.com
.
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The Dell Diagnostics (included with the computer) contain tests that aid in
troubleshooting all major components of the computer system.
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To start the diagnostics, turn off the computer, insert a diagnostics diskette into
drive A, and then turn on the computer.
Starting the diagnostics causes the Dell logo to appear on the screen, followed
by a message indicating that the diagnostics is loading. Before the diagnostics
loads, a program tests the portion of main memory (RAM) required for loading
the diagnostics. If a main memory error is detected, a message appears on the
screen telling you which DIMM has failed.
If no errors are found in main memory, the diagnostics loads and the Diagnos-
tics Menu displays. This menu lets you choose the following options or exit to
the MS-DOS
®
prompt:
Run Quick Tests
— Runs selected tests from all test groups to quickly
locate a failure or to indicate where further testing is needed to isolate a
failure
Run All Tests
— Runs all tests for a thorough check of the system
Run Specific Tests
— Tests a particular area or subsystem
*HOS
If none of the troubleshooting procedures in this chapter or the tests in the
Dell Diagnostics reveal the source of the problem or lead to the proper trouble-
shooting steps for determining the source of the problem, call Dell for
technical assistance. For instructions, see Chapter 8, “Getting Help,” in the
Reference and Troubleshooting Guide.
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