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Troubleshooting

223

Jam

NOTE:

In this section, some procedures that use the Tool Box can also be performed using the operator panel or

Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool,

see "Understanding the Printer Menus" on page 125 and "Dell™ Printer Configuration Web Tool" on page 81.

Misfeed jam

Action

Yes

Remove the paper from the PSI, and then ensure that papers are

properly inserted on the MPF.
Is the problem recovered?

The task is complete.

Proceed to the action

corresponding to the

type of the print media

being used:

• Thick - 2a
• Thin - 2b
• Envelope - 2c

If performing manual

duplex printing, go to

action 2d.
If using paper other

than the above or if not

performing duplex

printing, go to action

2e.

Use thick paper that is 216 gsm or less.
Is the problem recovered?

The task is complete.

Go to action 3a.

Use thin paper that is 60 gsm or more.
Is the problem recovered?

The task is complete.

Go to action 3a.

Ensure that the envelope is properly loaded in the MPF as instructed in

"Loading Envelopes in the Multipurpose Feeder (MPF)" on page 156.
Is the problem recovered?

The task is complete.

Go to action 3b.

Ensure that the print media is not curled.
Is the problem recovered?

The task is complete.

Go to action 3a.

Is the print media damp?

Go to action 3c.

Go to action 3a.

Fan the print media.
Is the problem recovered?

The task is complete.

Go to action 3c.
If you are performing

manual duplex printing

or if using an envelope,

contact Dell.

If the envelope is deformed, correct it or use another envelope.
Is the problem recovered?

The task is complete.

Go to action 3a.

Turn over the print media.
Is the problem recovered?

The task is complete.

Go to action 4.

Use print media that is not damp.
Is the problem recovered?

The task is complete.

Contact Dell.

Содержание C1660w Color Laser Print

Страница 1: ...Dell C1760nw C1660w Color Printer User s Guide Regulatory Model Dell C1760nw Dell C1660w ...

Страница 2: ......

Страница 3: ...ion 17 3 Product Features 19 4 About the Printer 21 Front View 21 Rear View 22 Space Requirements 23 Operator Panel 23 Securing the Printer 24 Ordering Supplies 25 Printer Setup 27 5 Connecting Your Printer 29 Connecting Printer to Computer or Network 29 Direct Connection 29 Wireless Connection 30 Ethernet Connection Dell C1760nw Color Printer only 34 Reconfiguring the Wireless Setting 35 ...

Страница 4: ...e Multipurpose Feeder MPF 43 Loading Print Media in the Priority Sheet Inserter PSI Dell C1760nw Color Printer only 48 9 Installing Printer Drivers on Computers Running Windows 51 Identifying Printer Driver Pre install Status 51 Changing the firewall settings before installing your printer 51 Direct Connection Setup 51 For installing host based printer driver 51 For installing XML Paper Specificat...

Страница 5: ...ght 78 Using the Operator Panel to Change Printer Settings 79 Printing a Device Settings Page 79 Changing the Language 80 The Operator Panel 80 The Tool Box 80 Setting the PowerSaver Time Option 80 12 Dell Printer Configuration Web Tool 81 Overview 81 Setting Up the Dell Printer Configuration Web Tool 81 Setting Up From Web Browser 81 Setting Up From Operator Panel 83 Starting the Dell Printer Con...

Страница 6: ...Menu Settings 112 Reports 114 TCP IP Settings 114 Printer Maintenance 114 System Settings 114 Paper Density 116 Adjust BTR 116 Adjust Fusing Unit 117 Color Registration Adjustment 117 Adjust Altitude 118 Reset Defaults 119 Non Dell Toner 119 BTR Refresh Mode 119 TCP IP Settings 120 Network Settings 120 Diagnosis 121 Chart Print 121 Machine Check 121 Environment Sensor Info 122 Developer Stir Mode ...

Страница 7: ...the Panel Lock 140 Disabling the Panel Lock 140 Resetting Defaults 141 15 Print Media Guidelines 143 Paper 143 Paper Characteristics 143 Recommended Paper 144 Unacceptable Paper 144 Selecting Paper 144 Selecting Preprinted Media and Letterhead 145 Printing on Letterhead 145 Loading Letterhead 145 Selecting Pre Punched Paper 146 Envelopes 146 Labels 147 Storing Print Media 147 Identifying Print Med...

Страница 8: ...e Multipurpose Feeder MPF 164 When Using the Priority Sheet Inserter PSI Dell C1760nw Color Printer only 165 Using the Output Tray Extension 166 Printing 167 17 Printing 169 Tips for Successful Printing 169 Tips on Storing Print Media 169 Avoiding Paper Jams 169 Sending a Job to Print 169 Canceling a Print Job 170 Canceling From the Operator Panel 170 Canceling a Job From the Computer Running Wind...

Страница 9: ...nt 182 Cables 183 Maintaining Your Printer 185 21 Maintaining Your Printer 187 Determining the Status of Supplies 187 Conserving Supplies 187 Storing Print Media 187 Storing Consumables 188 Replacing Toner Cartridges 188 Removing the Toner Cartridges 188 Installing a Toner Cartridge 190 Cleaning Inside the Printer 192 Cleaning the Color Toner Density CTD Sensor 195 Adjusting Color Registration 196...

Страница 10: ...roblems 211 Printing Problems 211 Print Quality Problems 213 The output is too light 213 Toner smears or print comes off Stain on back side 214 Random spots Blurred images 215 The entire output is blank 215 Streaks appear on the output 215 Pitched color dots 216 Vertical blanks 216 Mottle 216 Ghosting 217 Fog 218 Bead Carry Out BCO 218 Auger mark 219 Wrinkled Stained paper 219 The top margins is i...

Страница 11: ... 2007 Contents 9 Other Problems 225 Contacting Service 225 Appendix 227 B Appendix 229 Dell Technical Support Policy 229 Online Services 229 Warranty and Return Policy 230 Recycling Information 230 Contacting Dell 230 Index 231 ...

Страница 12: ...10 Contents Template Last Updated 2 7 2007 ...

Страница 13: ...11 Before Beginning Notes Cautions and Warnings 13 1 Dell C1760nw C1660w Color Printer User s Guide 15 2 Finding Information 17 3 Product Features 19 4 About the Printer 21 ...

Страница 14: ...12 ...

Страница 15: ...ctual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft com fwlink LinkId 52369 DES This product includes software developed by Eric Young eay mincom oz au AES Copyright 2003 Dr Brian Gladman Worcester UK All rights reserved This product uses published AES software provided by Dr Brian Gla...

Страница 16: ...14 Notes Cautions and Warnings ...

Страница 17: ... to as the printer Conventions The following describe the meaning of the symbols and fonts used in this manual Bold texts Names of hardware button on the operator panel Screen names on the LCD panel Menus commands windows or dialog boxes displayed on the computer screen Texts in Courier New font Menus and messages displayed on the LCD panel Characters entered from the computer Directory paths Key ...

Страница 18: ...16 Dell C1760nw C1660w Color Printer User s Guide ...

Страница 19: ...ivers for your printer You can use the disc to install re install drivers or access your setup video and documentation Readme files may be included on your disc to provide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians How to use my printer Quick Reference Guide Safety information Warranty information Import...

Страница 20: ...upport dell com provides several online tools including Solutions Troubleshooting hints and tips articles from technicians and online courses Upgrades Upgrade information for components such as printer driver Customer Care Contact information order status warranty and repair information Downloads Drivers Manuals Printer documentation and product specifications Go to support dell com Select your re...

Страница 21: ...ng the PSI allows you to use other types or sizes of print media preferentially over the regular print media loaded on the MPF For more information see Loading Print Media in the Priority Sheet Inserter PSI Dell C1760nw Color Printer only on page 159 Printing through Wireless Connection Wireless Print The Wireless LAN feature on your printer allows you to install the printer at any location and en...

Страница 22: ...20 Product Features ...

Страница 23: ...e Dell C1760nw Color Printer unless otherwise mentioned Front View 1 Operator Panel 2 Output Tray 3 Output Tray Extension 4 Print Head Cleaning Rod 5 Toner Access Cover 6 Power Switch 7 Paper Width Guides 8 Multipurpose Feeder MPF 9 Front Cover 10 MPF Extension 11 Length Guide 12 Priority Sheet Inserter PSI Dell C1760nw Color Printer only 1 5 6 7 10 11 9 8 4 2 3 7 12 ...

Страница 24: ...Power Connector 2 Rear Cover Release Handle 3 USB Port 4 Ethernet Port Dell C1760nw Color Printer only 5 Security Slot 6 Rear Cover 7 Transfer Roller 8 Paper Chute 9 Paper Feed Roller 10 Transfer Belt 11 Levers 1 6 7 8 9 10 11 2 3 4 5 ...

Страница 25: ...regular screen image or malfunctioning of your printer avoid placing the printer in direct sunlight with the front cover opened Operator Panel For more information on the operator panel see Operator Panel on page 77 218 mm 8 6 inches 225 mm 8 9 inches 295 5 mm 11 6 inches 300 mm 11 8 inches 329 5 mm 13 inches 307 mm 12 1 inches 394 mm 15 5 inches 100 mm 3 9 inches ...

Страница 26: ...rinter To protect your printer from theft you can use the optional Kensington lock Attach the Kensington lock to the security slot on your printer For details see the operating instructions supplied with the Kensington lock Security slot ...

Страница 27: ...ent System The Dell Supplies Management System window appears 2 Select your printer from the Select Printer Model list 3 If ordering from the web a Select a web address from the Select Reorder URL list b Click the Visit Dell Printer supplies ordering web site The Dell C1760nw Color Printer Dell C1660w Color Printer Dell Supplies Management System screen appears c Enter the Service Tag and then cli...

Страница 28: ...26 About the Printer ...

Страница 29: ...necting Your Printer 29 6 Setting Up Your Printer 37 7 Setting the IP Address 39 8 Loading Paper 43 9 Installing Printer Drivers on Computers Running Windows 51 10 Installing Printer Drivers on Computers Running Macintosh 71 ...

Страница 30: ...28 ...

Страница 31: ...ached to your computer using a USB cable If your printer is attached to a network go to Ethernet Connection Dell C1760nw Color Printer only on page 34 To connect the printer to a computer 1 Ensure that the printer computer and any other attached devices are turned off and unplugged from the power source outlet Connection type Connection specifications USB USB 2 0 compatible Wireless IEEE 802 11b 8...

Страница 32: ...PS 1 Push Button Configuration PBC Personal Identification Number PIN 1 WPS 2 0 compliant WPS 2 0 works on access points with the following encryption types Mixed mode PSK WPA PSK AES WPA2 PSK AES WPA PSK TKIP Open No Security WPS PBC Wi Fi WPS Button 1 WPS PBC Operator Panel Menu 1 WPS PIN 2 Auto SSID Setup Manual SSID Setup 1 WPS PBC Wi Fi Protected Setup Push Button Configuration is a method to...

Страница 33: ...LAN connection setting is completed WPS PBC Operator Panel Menu You can start WPS PBC Wi Fi Protected Setup Push Button Configuration from the operator panel NOTE WPS PBC is available only when the wireless LAN access point Registrar or router supports WPS PBC NOTE Before starting WPS PBC confirm the position of the WPS button button name may vary on the wireless LAN access point Registrar or rout...

Страница 34: ...is required to enter Admin Menu when Panel Lock Set is set to Enable In this case enter the password you specified and press the Set button 1 Press the Menu button 2 Press the button until Admin Menu appears and then press the Set button 3 Press the button until Network appears and then press the Set button 4 Press the button until Wireless Setup appears and then press the Set button The printer a...

Страница 35: ...et button To use Mixed mode PSK WPA PSK TKIP or WPA2 PSK AES encryption a Press the button until Mixed mode PSK WPA PSK TKIP or WPA2 PSK AES appears and then press the Set button b Enter the passphrase and then press the Set button NOTE A passphrase is an encryption key for WPA and WPA2 encryption which consists of 8 to 63 alphanumeric characters It may be described as a key on some access points ...

Страница 36: ...a network 1 Ensure that the printer computer and any other connected devices have been turned off and all cables have been disconnected 2 Connect the Ethernet cable NOTE Connect the Ethernet cable only if you need to setup a wired connection To connect the printer to the network connect one end of an Ethernet cable into the Ethernet port on the back of the printer and the other end to a LAN port o...

Страница 37: ... address of the printer For details about how to check the IP address of the printer see Verifying the IP Settings on page 41 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser 3 Click Print Server Settings 4 Click Print Server Settings tab 5 Click Wireless LAN 6 Change the wireless setting of the printer 7 Reboot the printer 8 Change the...

Страница 38: ...or power strips WARNING The printer should not be connected to an Uninterruptible Power Supply UPS system 1 Connect the power cable to the power connector on the back of your printer see Rear View on page 22 2 Connect the other end of the cable to the power source 3 Turn on the printer ...

Страница 39: ...tarts in three minutes After that you can set the following initial setup by enabling Power On Wizard on the operator panel or Dell Printer Configuration Web Tool if needed NOTE For more information on operator panel see Operator Panel on page 77 NOTE For more information on Dell Printer Configuration Web Tool see Dell Printer Configuration Web Tool on page 81 1 Ensure that Language appears Press ...

Страница 40: ...the following steps For Windows XP Windows Vista Windows 7 Windows Server 2003 Windows Server 2008 and Windows Server 2008 R2 1 Click Start All Programs for Windows Vista and Windows 7 Accessories for Windows Vista and Windows 7 Run 2 Type D setup_assist exe where D is the drive letter of the optical drive and then click OK For Windows 8 and Windows Server 2012 1 Point to the bottom right corner o...

Страница 41: ... Operator Panel For more information on using your operator panel see Operator Panel on page 77 NOTE A Password is required to enter Admin Menu when Panel Lock Set is set to Enable In this case enter the password you specified and press the Set button 1 Turn on the printer The Ready to Print message appears on the operator panel 2 Press the Menu button 3 Press the button until Admin Menu appears a...

Страница 42: ...s step when multiple printer drivers are installed on your computer In this case click the name of Dell C1760nw Color Printer or Dell C1660w Color Printer listed in Printer Name and then click OK The Tool Box opens 2 Click the Printer Maintenance tab 3 Select TCP IP Settings from the list at the left side of the page The TCP IP Settings page is displayed 4 Select the mode from IP Address Mode and ...

Страница 43: ...press the set button Check the IP address displayed on the operator panel The System Settings Report 1 Print the system settings report For details about how to print a system settings report see Printing a Report List Using the Operator Panel on page 125 2 Verify the correct IP address subnet mask and gateway address are listed in the system settings report under Wired Network or Wireless Network...

Страница 44: ...42 Setting the IP Address ...

Страница 45: ...NOTE To avoid paper jams do not remove the priority sheet inserter while a printing is in progress NOTE Use only laser print media Do not use ink jet paper in your printer NOTE For printing envelopes see Loading Print Media on page 151 Loading Print Media in the Multipurpose Feeder MPF NOTE The PSI is available for Dell C1760nw Color Printer only 1 Open the front cover by pulling out the instructi...

Страница 46: ...3 Remove the instruction sheet attached to the PSI with adhesive tape NOTE Read the instruction sheet before you use the PSI 4 Pull the length guide forward until it stops 5 Pull the MPF extension forward until it stops ...

Страница 47: ...to their maximum 7 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 8 Load print media on the MPF with the top edge first and with the recommended print side facing up ...

Страница 48: ...t the edges of the stack of print media 10 Slide the length guide towards the printer until it touches the print media NOTE Depending on the size of print media first slide the length guide backward until it stops and then slide the MPF extension until it touches print media ...

Страница 49: ...n the PSI to the marking on the paper tray 12 Select the paper type from the printer driver if the loaded print media is not standard plain paper If a user specified print media is loaded in the MPF you must specify the paper size setting by using the printer driver ...

Страница 50: ...I Dell C1760nw Color Printer only 1 Open the front cover 2 Slide the PSI forward and then align the PSI to the marking on the paper tray 3 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface ...

Страница 51: ...5 Adjust the width guides until they rest lightly against the edges of the stack of print media 6 Select the paper type from the printer driver if the loaded print media is not standard plain paper If a user specified print media is loaded in the PSI you must specify the paper size setting by using the printer driver ...

Страница 52: ...50 Loading Paper ...

Страница 53: ...t Windows XP Windows Vista Windows 7 Windows 8 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 NOTE For Windows XP Service Pack 2 or 3 must be installed The following procedure uses Windows 7 as an example 1 Insert the Software and Documentation disc into your computer 2 Click Start Control Panel 3 Select System and Security 4 Click Allow a program through Windows Firewall 5 Click C...

Страница 54: ... the zip file you downloaded to your desired location 2 Click Start Control Panel Hardware and Sound Printers 3 Click Add a printer 4 Click Add a local printer 5 Select the port connected to this product and then click Next 6 Click Have Disk to display the Install From Disk dialog box 7 Click Browse and then select the extracted folder in step 1 8 Click OK 9 Select your printer name and click Next...

Страница 55: ...inistrator to continue the desired action 5 Click Add a local printer 6 Select the port connected to this product and then click Next 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the extracted folder in step 1 9 Click OK 10 Select your printer name and click Next 11 To change the printer name enter the printer name in the Printer name box and then cl...

Страница 56: ...Add Printer to add a printer to the list manually You may specify the IP address and port name at this point If you have installed this printer on the server computer select I am setting up this printer on a server check box NOTE When using AutoIP 0 0 0 0 is displayed in the installer Before you can continue you must enter a valid IP address NOTE You can install the Web Services on Devices WSD pri...

Страница 57: ...IP address or hostname and then click Next 7 Select TCP IP Device for Device type and enter the IP address for Hostname or IP address and then click Next If the User Account Control Continue dialog box appears click Continue NOTE If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 8 Click Have Disk to display the Install Fr...

Страница 58: ...e to print a test page 14 Click Finish Windows Server 2008 R2 1 Extract the zip file you downloaded to your desired location 2 Click Start Devices and Printers 3 Click Add a printer 4 Click Add a network wireless or Bluetooth printer 5 Select your printer or click The printer that I want isn t listed NOTE When you click The printer that I want isn t listed Find a printer by name or TCP IP screen a...

Страница 59: ...e printer name in the Printer name box and then click Next Installation starts 12 As the driver installation is completed click Print a test page to print a test page To use this printer as the default printer select the Set as the default printer check box 13 Click Finish Windows 8 Windows 8 64 bit Edition or Windows Server 2012 1 Extract the zip file you downloaded to your desired location 2 Rig...

Страница 60: ...displayed on the SMTP server until an error occurs Network Printer Setup on a Remote Network Before Installation Before you start remote installation perform the following procedures Allow Print Spooler to Accept Client Connections NOTE This step is required for Windows XP 64 bit Edition Windows Vista Windows Vista 64 bit Edition Windows 7 Windows 7 64 bit Edition Windows Server 2003 Windows Serve...

Страница 61: ...k Windows Firewall 4 Click Change settings 5 Click Continue 6 On the Exceptions tab check the File and Printer Sharing check box and then click OK For Windows Server 2008 1 Click Start Control Panel 2 Double click Windows Firewall 3 Click Change settings 4 On the Exceptions tab check the File and Printer Sharing check box and then click OK For Windows Server 2008 R2 and Windows 7 1 Click Start Con...

Страница 62: ...r Windows Vista Windows Vista 64 bit Edition Windows 7 Windows 7 64 bit Edition Windows Server 2008 Windows Server 2008 64 bit Edition Windows Server 2008 R2 For Windows Vista 1 Click Start Control Panel 2 Select User Accounts and Family Safety 3 Click User Accounts 4 Click Turn User Account Control on or off 5 Click Continue 6 Clear the Use User Account Control UAC to help protect your computer c...

Страница 63: ...r click Turn on network discovery 3 Click Save changes 4 If you see the User Account Control dialog box click Yes For Windows Vista Windows Vista 64 bit Edition Windows Server 2008 Windows Server 2008 64 bit Edition 1 Click Start Network 2 Right click Network and select Properties The Network an Sharing Center screen appears 3 Click the down arrow button next to either Network discovery 4 To allow...

Страница 64: ...ng operating systems a Windows Security Alert is displayed Windows Vista Windows Vista 64 bit Edition Windows 7 Windows 7 64 bit Edition Windows Server 2008 Windows Server 2008 64 bit Edition Windows Server 2008 R2 64 bit Edition To continue installing the host based printer driver click Unblock or Allow access for Windows Server 2008 R2 and Windows 7 6 Check if the printer to be installed is list...

Страница 65: ...nd then click Next 5 Select features on the Features window Confirm installation selections on the Confirmation window 6 Click Install WSD Printer Setup You can install your new printer on the network using Windows Add Printer wizard When installing using the Software and Documentation disc that shipped with your printer see Network Connection Setup on page 54 for details NOTE Installing WSD print...

Страница 66: ...nd then click Control Panel Hardware and Sound Hardware for Windows Server 2012 Devices and Printers b Right click the printer you just created and then click Printer properties Properties for Windows Server 2008 and Windows Vista c On the General tab click Print Test Page When a test page is printed successfully installation is complete Setting Up for Shared Printing You can share your new printe...

Страница 67: ...er check box and then type a name in the Share name text box 5 Click Additional Drivers and select the operating systems of all network clients using this printer 6 Click Apply and then click OK For Windows 8 Windows 8 64 bit Edition Windows Server 2012 1 Right click the bottom left corner of the screen and then click Control Panel Hardware and Sound Hardware for Windows Server 2012 Devices and Pr...

Страница 68: ...es folder The time taken to copy varies based on the network traffic Close My Network Places 4 Print a test page to verify installation a Click start Start for Windows Server 2003 Windows Server 2003 x64 Edition Settings for Windows XP Windows XP 64 bit Edition Printers and Faxes b Select the printer you have installed c Click File Properties d On the General tab click Print Test Page When a test ...

Страница 69: ...on Windows Server 2008 R2 1 Click Start your user name Network Start Network for Windows Server 2008 R2 2 Locate the host name of the server computer and then double click the host name 3 Right click the shared printer name and then click Connect 4 Click Install driver 5 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Printers folder...

Страница 70: ...Click Add a Printer to launch the Add Printer wizard 3 Click Next 4 Select A network printer or a printer attached to another computer and then click Next If the printer is not listed type in the path of the printer in the text box The server host name is the name of the server computer that identifies it to the network The shared printer name is the name assigned during the server installation pr...

Страница 71: ...rt Control Panel Printers 2 Click Add a Printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer and then click Next If the printer is listed select the printer and click Next or select The printer that I want isn t listed and type in the path of the printer in the Select a shared printer by name text box and click Next For example server host name shared print...

Страница 72: ... Windows 8 Windows 8 64 bit Edition Windows Server 2012 1 Right click the bottom left corner of the screen and then click Control Panel Hardware and Sound Hardware for Windows Server 2012 Devices and Printers 2 Click Add a Printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer If the printer is listed select the printer and click Next or select The printer th...

Страница 73: ...ersion s When Using a USB connection 1 Turn on the printer 2 Connect the USB cable between the printer and Macintosh computer 3 Open the System Preferences and click Print Fax Print Scan for Mac OS X 10 7 4 Click the Plus sign and click Default 5 Select the printer connected via USB from the Printer Name list Name and Print Using are automatically entered 6 Click Add When Using Bonjour 1 Turn on t...

Страница 74: ... Connection 1 Turn on the printer 2 Connect the USB cable between the printer and Macintosh computer 3 Start Printer Setup Utility NOTE You can find Printer Setup Utility in the Utilities folder in Applications 4 Click Add 5 Click Default Browser in the Printer Browser dialog box 6 Select the printer connected via USB from the Printer Name list Name and Print Using are automatically entered 7 Clic...

Страница 75: ...on is configured properly on your Macintosh computer and printer 3 Start Printer Setup Utility NOTE You can find Printer Setup Utility in the Utilities folder in Applications 4 Click Add 5 Click IP Printer in the Printer Browser dialog box 6 Select Line Printer Daemon LPD for Protocol 7 Type the IP address for the printer in the Address area 8 Select the model of your printer for Print Using NOTE ...

Страница 76: ...74 Installing Printer Drivers on Computers Running Macintosh ...

Страница 77: ...Your Printer 11 Operator Panel 77 12 Dell Printer Configuration Web Tool 81 13 Understanding the Tool Box Menus 111 14 Understanding the Printer Menus 125 15 Print Media Guidelines 143 16 Loading Print Media 151 ...

Страница 78: ...76 ...

Страница 79: ...ton Displays the selected menu or item and determines the selected value in the Menu mode 5 Cancel button Cancels the current print job Switches to the Print mode from the top menu of the Menu mode Switches to the upper hierarchy of the menu from the submenu of the Menu mode 6 Menu button Switches to the Menu mode from the Print mode Switches to the Print mode from the Menu mode 7 buttons Scrolls ...

Страница 80: ...hed Blinking normal Enable Searching for wireless LAN access point or router Blinking slowly Enable Searching Connecting with WPS access point or router during wireless operation Blinking fast Enable No wireless LAN access point or router found within the specified time Wireless Timeout Error WPS Connection failure WirelessDownload Error Wireless LAN access point or router found but connection err...

Страница 81: ...nd the first system setting in the menu appears If the selection is a menu item the default menu setting for the menu item appears Each menu item has a list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting Press the or button at the same time This will restore the factory default menu settings Press the Set...

Страница 82: ...ou can set the powersaver time for the printer The printer waits before it restores the default copy settings if you do not start copying after changing them on the operator panel 1 Press the Menu button 2 Press the button until Admin Menu appears and then press the Set button 3 Press the button until System Settings appears and then press the Set button 4 Ensure that PowerSaver Time appears and t...

Страница 83: ...to display the asset tag number The Dell Printer Configuration Web Tool feature also allows you to change the printer settings and keep track of printing trends If you are a network administrator you can copy the printer settings to one or all printers on the network using your web browser Setting Up the Dell Printer Configuration Web Tool Ensure that you activate JavaScript in your browser before...

Страница 84: ...onnections tab 3 You can configure the LAN settings in one of the following ways Clear the Use a proxy server for your LAN check box under Proxy server Click Advanced and then specify the IP address of your printer in the Do not use proxy server for addresses beginning with field under Exceptions After setting the language and proxy enter http nnn nnn nnn nnn the IP address of your printer in the ...

Страница 85: ...is set to Enable the factory default on the operator panel Check the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool For more information see Understanding the Printer Menus on page 125 Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool enter the IP address of your printer in your web browser If you do not know the...

Страница 86: ... for each paper size Printer Information Use the Printer Information menu to display the information of your printer E Mail Alert Use the E Mail Alert menu to receive an e mail when the printer needs supplies or intervention Enter your name or the key operator name in the e mail list box to be notified Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a pa...

Страница 87: ...ter model name 2 IP Address Displays the IP address of your printer 3 Location Displays the location of the printer The location can be changed in the Basic Information on the Print Server Settings page 4 Contact Person Displays the administrator name of the printer The name can be changed in the Basic Information on the Print Server Settings page 5 Event Panel Displays the condition of the printe...

Страница 88: ...e Printer Jobs menu 3 Printer Settings Links to the Printer Settings Report menu 4 Print Server Settings Links to the Print Server Reports menu 5 Copy Printer Settings Links to the Copy Printer Settings menu 6 Print Volume Links to the Print Volume menu 7 Printer Information Links to the Printer Status menu 8 E Mail Alert Links to the Print Server Settings menu 9 Set Password Links to the Security...

Страница 89: ... see Details of the Menu Items on page 88 Buttons in the Right Frame 1 Refresh button Receives the current printer configuration and updates the latest information in the right frame 2 Apply New Settings button Submits new settings made on the Dell Printer Configuration Web Tool to the printer The new settings replace the old settings of the printer 3 Restore Settings button Restores the old setti...

Страница 90: ... blank NULL You can change only the password in the Set Password page in the Security menu For more information see Set Password on page 109 Details of the Menu Items Printer Status Printer Status Printer Events Printer Information Printer Jobs Job List Completed Jobs Printer Settings Printer Settings Report Menu Settings Reports Printer Settings System Settings USB Settings Secure Settings Printe...

Страница 91: ...ter is connected with a wireless network Cyan Cartridge Level Magenta Cartridge Level Yellow Cartridge Level Black Cartridge Level Displays the percentage of toner remaining in each toner cartridge When a cartridge is empty a message appears The text Call or Order is linked to the Dell Printer Supplies website Paper Trays Status OK Indicates that there is some paper in the tray but the quantity is...

Страница 92: ...he location where the error occurred Details Displays the details of the error Dell Service Tag Number Displays Dell s service tag number Express Service Code Displays the express service code of the printer Asset Tag Number Displays the asset tag number of the printer Printer Serial Number Displays the serial number of the printer Memory Capacity Displays the memory capacity Processor Speed Displ...

Страница 93: ...y the print job Host I F Displays the status of the host interface Job Submitted Time Displays the date when the job was submitted System Settings Power Saver Time Sleep Displays the time taken by the printer before it enters Sleep mode after it finishes a job Power Saver Time Deep Sleep Displays the time taken by the printer before it enters Deep Sleep mode after it goes into Sleep mode Power Sav...

Страница 94: ...e voltage setting of the transfer roller for recycled paper Adjust Fusing Unit Plain Displays the temperature setting of the fusing unit for plain paper Plain Thick Displays the temperature setting of the fusing unit for thick plain paper Covers Displays the temperature setting of the fusing unit for cover paper Label Displays the temperature setting of the fusing unit for labels Coated Displays t...

Страница 95: ...e numeric value on the operator panel Default Paper Size Specifies the default paper size Disable printing with larger paper size 4 Specifies whether to print jobs if the paper set in the tray of the printer is larger than the paper size set in the printer driver the paper size does not have to match Auto Log Print Specifies if a job history needs to be printed after every 10 jobs Low Toner Alert ...

Страница 96: ...ly when Panel Lock Set is set to Enable Software Download Purpose To set whether to enable download of software updates Printer Maintenance The Printer Maintenance tab contains the Paper Density Adjust BTR Adjust Fusing Unit Auto Registration Adjustment Color Registration Adjustments Clean Developer BTR Refresh Maintenance Chart Reset Defaults Non Dell Toner Adjust Altitude and Web Link Customizat...

Страница 97: ...er within the range of 3 to 3 Plain Thick Sets the reference voltage setting for the transfer roller for thick plain paper within the range of 3 to 3 Covers Sets the reference voltage setting for the transfer roller for cover paper within the range of 3 to 3 Label Sets the reference voltage setting for the transfer roller for labels within the range of 3 to 3 Coated Sets the reference voltage sett...

Страница 98: ...gistration chart prints a lattice pattern of yellow magenta and cyan lines On the chart find the values on the right side that are next to the line that is perfectly straight for each of the three colors If the value for this line is 0 color registration is not needed If the value for this line is any value other than 0 specify the adjustment values under Color Registration Adjustments Color Regis...

Страница 99: ...or components not supplied by Dell NOTE Before you use toner cartridge of another manufacturer be sure to restart the printer Adjust Altitude Purpose To specify the altitude of the location where the printer is installed The discharge phenomenon for charging the photo conductor varies with barometric pressure Adjustments are performed by specifying the altitude of the location where the printer is...

Страница 100: ...er Settings tab Values Select Reorder URL Select Regular or Premier web address to be linked to Order Supplies at Regular Displays the regular web address http accessories us dell com sna that can be linked to Order Supplies at Premier Displays the premier web address http premier dell com that can be linked to Order Supplies at Ethernet 1 Ethernet Settings Displays the current settings of Etherne...

Страница 101: ...Address from DHCPv6 lite Displays if the printer receives the DNS server address automatically from the DHCPv6 lite server Current DNS Server Address Displays the DNS server address Priority to IPv6 DNS Name Resolution 7 Displays whether to use the DNS Name Resolution feature LPD Port Status Displays the port status Connection Time Out Displays the connection time out period Port9100 Port Status D...

Страница 102: ... item is available only when the printer is connected with a wired network 2 This item is available only when the printer is connected with a wireless network 3 This item is displayed when IPv4 or Dual Stack Mode is selected 4 This item is displayed when IPv6 or Dual Stack Mode is selected 5 This item is displayed only when Use Manual Address is Enable 6 This item is displayed only when an IP addr...

Страница 103: ...s for the e mail alert feature specified in E Mail List 2 Select Alerts for List 2 Supplies Alerts Displays the e mail alert receive status for consumables Paper Handling Alerts Displays the e mail alert receive status for paper handling Service Call Displays the e mail alert receive status for service calls System Settings Printer Name Specifies the name of the printer using up to 31 alphanumeric...

Страница 104: ...uplex Selects 10Base T Full Duplex as the default value 100Base TX Half Duplex Selects 100Base TX Half Duplex as the default value 100Base TX Full Duplex Selects 100Base TX Full Duplex as the default value Current Ethernet Settings Displays the current settings of Ethernet MAC Address Displays the MAC address of the printer Port Status LPD Specifies whether to enable LPD Port9100 Specifies whether...

Страница 105: ... alphanumeric characters periods and hyphens can be used If you need to specify more than one domain name separate them using a comma or semicolon IPv4 Get DNS Server Address from DHCP Specifies if the printer receives the DNS server address automatically from the DHCP server Manual DNS Server Address Sets the DNS server address IPv6 Get DNS Server Address from DHCPv6 lite Specifies if the printer...

Страница 106: ...Authentication Specifies the authentication method for outgoing e mail SMTP Login User Specifies the SMTP login user Up to 63 alphanumeric characters periods hyphens underscores and at symbols can be used If specifying more than one address separate them using commas SMTP Login Password Specifies the SMTP account password using up to 31 alphanumeric characters Re enter SMTP Login Password Enter th...

Страница 107: ...eive an e mail alert for service calls 1 This item is available only when POP before SMTP for E Mail Send Authentication is selected Host Name Specifies the host name up to 63 alphanumeric characters and dash The original setting will remain valid if nothing is entered Printer Name Specifies the printer name up to 63 alphanumeric characters and symbol sets Community Name Community Name Read only 1...

Страница 108: ...urrence Selecting IPv4 or IPv6 allows you to enter Trap Address Trap Address Specifies the IP address and IP socket in the following format IPv4 Specifies the IP address and IP socket in the nnn nnn nnn nnn mmmmm format Each section of nnn is a variable value between 0 and 255 Note that values 127 and 224 254 are not valid for the first three digits only The IP socket mmmmm is a variable value bet...

Страница 109: ...e wireless network setting of the printer Link Channel Displays the channel number of the wireless connection of the printer Link Quality Displays the quality of the wireless network connection of the printer Security Settings Encryption Select the security method from the list No Security Specifies No Security to configure the wireless setting without specifying a security method from WEP WPA PSK...

Страница 110: ...gain to confirm WEP Key 3 Enter the WEP key when WEP is selected from Encryption of Security Settings Re enter WEP Key 3 Enter the WEP key 3 again to confirm WEP Key 4 Enter the WEP key when WEP is selected from Encryption of Security Settings Re enter WEP Key 4 Enter the WEP key 4 again to confirm Transmit Key Specifies the transmit key type from the list WPA PSK Pass Phrase Specifies the passphr...

Страница 111: ... Sets the password using up to 10 alphanumeric characters The password will appear as asterisks in the field when it is entered Re enter Administrator Password Enter the password again to confirm Access denial by the authentication failure of the Administrator Sets the maximum number that the administrator fails to log in If you set 0 this feature is disabled The failed attempts counter is reset t...

Страница 112: ...e copied to this page And you need to click Copy settings to the Host in the above list and reboot the machine of the Dell Printer Configuration Web Tool in the destination printer to verify if the settings were actually copied or not If the settings can be copied but the printer configuration is different the settings of only the common items are copied Printer settings can be copied to 10 IP add...

Страница 113: ... Printer listed in Printer Name and then click OK The Tool Box opens Using the Tool Box to Change the Printer Settings You can select menu items and corresponding values from the Tool Box To select a new value as a setting 1 Click Start All Programs Dell Printers Dell C1760nw Color Printer or Dell C1660w Color Printer Tool Box NOTE The Select Printer window appears in this step when multiple print...

Страница 114: ...he version of the Machine Control Unit MCU firmware Printing Speed Color Displays the speed for color printing Printing Speed Monochrome Displays the speed for monochrome printing System Settings Power Saver Timer Sleep Displays the time taken by the printer before it enters Sleep mode after it finishes a job Power Saver Timer Deep Sleep Displays the time taken by the printer before it enters Deep...

Страница 115: ...tting of the transfer roller for envelopes Label Displays the voltage setting of the transfer roller for labels Adjust Fusing Unit Plain Displays the temperature setting of the fusing unit for plain paper Plain Thick Displays the temperature setting of the fusing unit for thick plain paper Recycled Displays the temperature setting of the fusing unit for recycled paper Covers Displays the temperatu...

Страница 116: ... settings Device Settings Click to print a detailed list of the device settings Job History Click to print the completed jobs history Error History Click to print the error history Color Test Page Click to print a color test page IP Address Mode Displays the method for acquiring the IP address IP Address Displays the IP address of your printer Subnet Mask Displays the subnet mask Gateway Address D...

Страница 117: ...o match On Disables printing if the paper size set in the printer driver differs from the paper set in the tray of the printer the paper set in the tray is larger Apply New Settings After you complete the settings click Apply New Settings to apply the changes 1 Enter 5 in Sleep to put the printer in the Sleep mode five minutes after it finishes a job This uses less energy but requires more warm up...

Страница 118: ...lect for this item Values Plain Normal Specifies the paper density of plain paper Light Label Normal Specifies the paper density of labels Light Apply New Settings After you complete the settings click Apply New Settings to apply the changes Restart printer to apply new settings Click Restart printer to apply new settings to apply the changes Plain Available Range 3 3 Plain Thick Available Range 3...

Страница 119: ... adjusts the color registration by using the chart Color registration adjustments need to be made during the initial setup of the printer or when the printer is moved to a different location Values Plain Available Range 3 3 Plain Thick Available Range 3 3 Recycled Available Range 3 3 Covers Available Range 3 3 Coated Available Range 3 3 Envelope Available Range 3 3 Label Available Range 3 3 Apply ...

Страница 120: ...e 5 5 RM Right Magenta Available Range 5 5 RC Right Cyan Available Range 5 5 Apply New Settings After you complete the settings click Apply New Settings to apply the changes Restart printer to apply new settings Click Restart printer to apply new settings to apply the changes 1 This item is available only when Auto Registration Adjustment is set to Off 2 The color registration chart prints a latti...

Страница 121: ...e toner cartridge of another manufacturer be sure to restart the printer Values BTR Refresh Mode Purpose To execute counter measures for curling separating discharge of the paper Values Start Click to initialize the system parameters Non Dell Toner Off Does not use toner cartridge of another manufacturer On Use toner cartridge of another manufacturer Apply New Settings After you complete the setti...

Страница 122: ... subnet mask Gateway Address Manually sets the gateway address Apply New Settings After you complete the settings click Apply New Settings to apply the changes Restart printer to apply new settings Click Restart printer to apply new settings to apply the changes Print Server Settings Display Click to display the server settings for the Dell Printer Configuration Web Tool Display of Dell Configurat...

Страница 123: ...rt Prints a chart to check the light fatigue of the drum cartridge Machine Check Main Motor Operation Check Click Start to operate the main motor inside the printer Confirm the motor sound Feed Roll Operation Check 1 Click Start to operate the feed roll Confirm the motor sound REGI CLUTCH Operation Check Click Start to operate the REGI CLUTCH Confirm that you can hear the clutch clicking Dispense ...

Страница 124: ...fore the end of its life or to stir the toner in a new toner cartridge NOTE Using the Refresh Mode consumes extra toner Values Get Environment Sensor Info Click to confirm the internal environment sensor information of the printer such as temperature and humidity Start Click to stir the toner Yellow Click to clean the toner in the yellow toner cartridge Magenta Click to clean the toner in the mage...

Страница 125: ... and password Login Error settings USB Port settings 1 Click Start All Programs Dell Printers Dell C1760nw Color Printer or Dell C1660w Color Printer Tool Box NOTE For details about starting the Tool Box see Starting the Tool Box on page 111 The Tool Box opens 2 Click the Printer Maintenance tab 3 Select Reset Defaults from the list at the left side of the page The Reset Defaults page is displayed...

Страница 126: ...124 Understanding the Tool Box Menus ...

Страница 127: ...List menu when Panel Lock Set is set to Enable In this case enter the password you specified and press the Set button Printer Setting Purpose To print a list of the information such as the printer name service tag the status of the printer consumables and the network settings Device Settings Purpose To print a detailed list of all the settings on the operator panel menus Job History Purpose To pri...

Страница 128: ...y of printer features NOTE A Password is required to enter the Admin Menu menu when Panel Lock Set is set to Enable In this case enter the password you specified and press the Set button Network Use the Network menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network NOTE Values marked by an asterisk are the factory default menu settings Ethernet...

Страница 129: ...able NOTE For Dell C1660w Color Printer this item is displayed only when Wireless LAN is set to Enable Wireless Setup Purpose To configure the wireless network interface Values Enable Enables the wireless connection Disable Disables the wireless connection Good Indicates good signal strength Acceptable Indicates marginal signal strength Low Indicates insufficient signal strength No Reception Indic...

Страница 130: ...ess network For 64bit keys up to 10 hexadecimal characters can be entered For 128bit keys up to 26 hexadecimal characters can be entered Transmit Key Specifies the transmit key from Auto WEP Key 1 WEP Key 2 WEP Key 3 and WEP Key 4 WPA PSK TKIP Select to configure the wireless setting with the security method of WPA PSK TKIP PassPhrase Entry Specify the pass phrase of alphanumeric characters from 8...

Страница 131: ...d only when Wireless LAN is set to Enable TCP IP Purpose To configure TCP IP settings The change takes effect after the printer is turned off and then on Values Push Btn Ctrl PBC Start 1 Configures the wireless setting with the security method of WPS PBC PIN Code Start Config Configures the wireless setting using the PIN code assigned automatically by the printer Print PIN Code Prints the PIN code...

Страница 132: ...Disables the LPD port Port9100 Enable Enables the Port9100 port Disable Disables the Port9100 port WSD Enable Enables the Web Services on Devices WSD port Disable Disables the WSD port SNMP UDP Enable Enables the UDP port Disable Disables the UDP port E Mail Alert Enable Enables the E mail Alert feature Disable Disables the E mail Alert feature EWS Enable Enables an access to Dell Printer Configur...

Страница 133: ...perate with minimum warm up time Select a value between 5 and 30 minutes for the Sleep mode if you want a balance between energy consumption and a shorter warm up period The printer automatically returns to the standby mode from the Sleep mode when it receives data from the computer You can also return the printer to the standby mode by pressing any button on the operator panel If the Auto Off Tim...

Страница 134: ...on the operator panel Values NOTE The default for mm inch varies depending on country specific factory default Def Paper Size Purpose To specify the default paper size Values NOTE The default for Def Paper Size varies depending on country specific factory default On 60 sec Specifies the time taken by the printer before it cancels jobs that stop abnormally Available Range 3 300 sec Off Disables the...

Страница 135: ... memory configure the plain paper quality adjustment settings and configure the security settings NOTE Values marked by an asterisk are the factory default menu settings F W Version Purpose To display the version of the controller Service Tag Purpose To display the service tag of the printer Express Code Purpose To display the express service code of the printer Off Does not automatically print a ...

Страница 136: ...give the best output on all paper types If you see mottles on the print output try to increase the voltage If you see white spots on the print output try to decrease the voltage NOTE The print quality changes depending on the values you select for this item Values Plain Normal Light Label Normal Light Plain 0 Available Range 3 3 Plain Thick 0 Available Range 3 3 Covers 0 Available Range 3 3 Label ...

Страница 137: ... When the toner does not fuse on the paper properly try to increase the temperature NOTE The print quality changes depending on the values you select for this item Values Auto Reg Adj Purpose To specify whether to automatically adjust color registration Values Plain 0 Available Range 3 3 Plain Thick 0 Available Range 3 3 Covers 0 Available Range 3 3 Label 0 Available Range 3 3 Coated 0 Available R...

Страница 138: ...s On the chart find the values on the right side that are next to the line that is perfectly straight for each of the three colors If the value for this line is 0 color registration is not needed If the value for this line is any value other than 0 specify the adjustment values under Enter Number Enter Number Y 0 Specifies lateral perpendicular to paper feed direction color adjustment values indiv...

Страница 139: ...or the network are reset to their default values For details see Resetting Defaults on page 141 Yellow Cleans the toner in the yellow toner cartridge Magenta Cleans the toner in the magenta toner cartridge Cyan Cleans the toner in the cyan toner cartridge Black Cleans the toner in the black toner cartridge Off Does not automatically execute counter measures for curling separating discharge of the ...

Страница 140: ... by specifying the altitude of the location where the printer is being used NOTE An incorrect altitude adjustment setting leads to poor printing quality incorrect indication of remaining toner Values Secure Settings Use the Secure Settings menu to set a password to limit access to the menus This prevents items from being changed accidentally NOTE Values marked by an asterisk are the factory defaul...

Страница 141: ...To enable or disable download of firmware updates Values Re enter Enters the new password again to confirm Current Password 1 Enter the current password to disable Panel Lock Set 1 Current Password is displayed only when changing the setting from Enable to Disable Current Password Enter the current password to change the password New Password Enter the new password Re enter Enter the new password ...

Страница 142: ...ssword that you entered and then press the Set button NOTE If you forget your password turn off the printer Then while holding the Menu button turn on the printer Continue to hold the Menu button until New Password appears Perform step 7 and 8 The display will briefly indicate the password has been changed NOTE If you change the password perform steps 1 and 2 Enter the current password and then pr...

Страница 143: ...twork settings Panel Lock settings and password Login Error settings USB Port settings NOTE A Password is required to enter the Admin Menu menu when Panel Lock Set is set to Enable In this case enter the password you specified and press the Set button 1 Press the Menu button 2 Press the button until Admin Menu appears and then press the Set button 3 Press the button until Maintenance appears and t...

Страница 144: ...142 Understanding the Printer Menus ...

Страница 145: ...hose weights range from 60 to 163 g m2 16 to 44 lb bond grain long Paper lighter than 60 g m2 16 lb may not feed properly and could cause paper jams For best performance use 75 g m2 20 lb bond grain long paper Curl Curl is the tendency of print media to curve at its edges Excessive curl can cause paper feeding problems Curl usually occurs after the paper passes through the printer where it is expo...

Страница 146: ...inter Preprinted paper that can be affected by the temperature in the fusing unit Preprinted paper that require a registration the precise print location on the page greater than 0 09 inches such as optical character recognition OCR forms In some cases you can adjust registration with your software program to successfully print on these forms Coated paper erasable bond synthetic paper thermal pape...

Страница 147: ...us emissions Use inks that are not affected by the resin in toner or the silicone in the fusing unit Inks that are oxidation set or oil based should meet these requirements latex inks might not If you are in doubt contact your paper supplier Printing on Letterhead Check with the manufacturer or vendor to determine whether the pre printed letterhead you have selected is acceptable for laser printer...

Страница 148: ...igh quality envelopes that are designed for use in laser printers Set the print media source to MPF or PSI Set the paper type to Envelope and select the correct size of envelope from the printer driver For best performance use envelopes made from 75 g m2 20 lb bond paper You can use up to 105 g m2 28 lb bond weight for the envelope feeder as long as the cotton content is 25 or less Envelopes with ...

Страница 149: ... label through the printer more than once Portrait orientation is preferred especially when printing bar codes Do not use labels that have exposed adhesive Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Do not use label sheets that have adhesive to the edge of the sheet It is recommended that zone coating of the adhesive is done at least 1 mm 0...

Страница 150: ...Y 1 You can place the originals in a long edge feed direction or in a short edge feed direction The following illustration shows SEF and LEF The arrow mark in the illustration shows the orientation of the paper loading NOTE Not available when the XML Paper Specification XPS Printer Driver is used 2 Custom width 76 2 mm 3 00 inches to 215 9 mm 8 50 inches The maximum width for envelope DL LEF 220 m...

Страница 151: ... 2 Y Y Recycled Y Y Recycled Side 2 Y Y Label Y Y Covers Y Y Covers Side 2 Y Y Envelope Y Y Coated Y Y Coated Side 2 Y Y Values marked by an asterisk are the factory default menu settings Paper type Weight gsm Remarks Plain Paper 60 90 Plain Thick Paper 91 105 Covers 106 163 Coated 106 163 Inkjet printer paper cannot be used Label Inkjet printer paper cannot be used Envelopes Recycled 60 105 ...

Страница 152: ...150 Print Media Guidelines ...

Страница 153: ...eeder MPF can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper One sheet of coated paper 16 2 mm 0 64 inches of post cards Five envelopes 16 2 mm 0 64 inches of labels Priority Sheet Inserter PSI can hold 10 sheets of standard paper or one sheet of other paper Print Media Dimensions Both MPF and PSI accept print media within the following dimensions Width 76 2 mm 3 00 inches to...

Страница 154: ...152 Loading Print Media 2 Pull the PSI out 3 Pull the length guide forward until it stops 4 Pull the MPF extension forward until it stops ...

Страница 155: ...es to their maximum 6 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 7 Load print media on the MPF with the top edge first and with the recommended print side facing up ...

Страница 156: ...ainst the edges of the stack of print media 9 Slide the length guide towards the printer until it touches the print media NOTE Depending on the size of print media first slide the length guide backward until it stops and then slide the MPF extension until it touches print media ...

Страница 157: ...Loading Print Media 155 10 Insert the PSI into the printer and then align the PSI to the marking on the paper tray ...

Страница 158: ...r driver If not specified the print image will be rotated 180 degrees When Loading Envelope 10 DL or Monarch Load envelopes with the side to be printed on facing up the flap side facing down and the flap turned to the right To prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you ...

Страница 159: ... open CAUTION Never use envelopes with windows or coated linings These lead to paper jams and can cause damage to the printer NOTE If you do not load envelopes in the MPF right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the MPF ...

Страница 160: ...mount of the bending shall be 5 mm 0 20 inches or less NOTE To confirm the correct orientation of each print media such as envelopes see the instruction on the Envelope Paper Setup Navigator on the printer driver Loading Letterhead Load the letterhead in the printer with the print side facing up Ensure that the title on the letterhead enters the printer first ...

Страница 161: ... only NOTE To avoid paper jams do not remove the PSI while printing is in progress NOTE Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Slide the PSI forward and then align the PSI to the marking on the paper tray 3 Adjust the paper width guides to their maximum ...

Страница 162: ... with the top edge first and with the recommended print side facing up 6 Adjust the width guides until they rest lightly against the edges of the stack of print media 7 Select the paper type from the printer driver if the loaded print media is not standard plain paper If a user specified print media is loaded in the PSI you must specify the paper size setting by using the printer driver ...

Страница 163: ...velopes be sure to specify the envelope setting on the printer driver If not specified the print image will be rotated 180 degrees When Loading Envelope 10 DL or Monarch Load an envelope with the side to be printed on facing up the flap side facing down and the flap turned to the right To prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up fla...

Страница 164: ... open CAUTION Never use envelopes with windows or coated linings These lead to paper jams and can cause damage to the printer NOTE If you do not load envelopes in the PSI right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the PSI ...

Страница 165: ...mount of the bending shall be 5 mm 0 20 inches or less NOTE To confirm the correct orientation of each print media such as envelopes see the instruction on the Envelope Paper Setup Navigator on the printer driver Loading Letterhead Load the letterhead in the printer with the print side facing up Ensure that the title on the letterhead enters the printer first ...

Страница 166: ... document rear sides are printed in the order of page 6 page 4 then page 2 The orange LED lights and the message appears on the operator panel when the even pages finish printing 2 After the even pages are printed remove the paper stack from the output tray and set them as they are with the blank side facing up into the MPF NOTE Warped or curled prints can cause paper jams Straighten them before s...

Страница 167: ...inting 2 After the even pages are printed remove the paper stack from the output tray and set them as they are with the blank side facing up into the PSI NOTE Warped or curled prints can cause paper jams Straighten them before setting them NOTE Printing on both sides of the paper is not possible if the document consists of various sizes of papers 3 Ensure that Insert Output into paper tray appears...

Страница 168: ...the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete Before printing a document ensure that the output tray extension is fully extended ...

Страница 169: ...167 Printing 17 Printing 169 ...

Страница 170: ...168 ...

Страница 171: ...ing a Job to Print To support all of the printer features use the printer driver When you choose Print from an application a window representing the printer driver opens Select the appropriate settings for the specific job you are sending to print Print settings selected from the driver have precedence over the default menu settings selected from the operator panel or Tool Box You may need to clic...

Страница 172: ...rver 2008 R2 Click Start Printers and Faxes for Windows XP Click Start Control Panel Hardware and Sound Printers for Windows Vista Click Start Control Panel Printers for Windows Server 2008 Right click the bottom left corner of the screen and then click Control Panel Hardware and Sound Devices and Printers for Windows 8 Right click the bottom left corner of the screen and then click Control Panel ...

Страница 173: ...171 Know Your Printer 18 Understanding Your Printer Software 173 19 Understanding Printer Messages 177 20 Specifications 181 ...

Страница 174: ...172 ...

Страница 175: ...us Monitor Console Use the Status Monitor Console to manage multiple instances of the Status Window for a particular printer Select a printer from the list view or Printer Selection by clicking its name to open a Status Window for a particular printer Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon You can...

Страница 176: ...dget Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of information between the Macintosh and the printer To open the Status Monitor Widget 1 Click the Dashboard icon in the Dock to launch Dashboard 2 Click the Plus sign to display the Widget Bar 3 Click the icon of Status Monitor in the Widget Bar The Printer Status window appears NOTE If...

Страница 177: ...ponse from the printer Cannot get printer information is displayed NOTE When the printer is connected via USB cable you cannot check the status of the printer during a print job 2 Printer Status Image Area Displays the image of printer condition Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly NOTE If the utility does not receive a...

Страница 178: ...ou can update the interval of the printer status By default it is set to obtain the printer information every 10 seconds The range varies between 0 and 600 SNMP Community Name You can change the SNMP Simple Network Management Protocol community name if using default community name public Up to 31 characters can be entered Service Tag button Click Get Tag to obtain the service tag done button Click...

Страница 179: ...Turn off the printer and then on again If this does not solve the problem contact Dell See Contacting Dell on page 230 003 340 003 356 006 370 007 340 007 371 009 654 010 354 010 377 016 302 016 313 016 315 016 317 016 324 016 338 016 340 016 344 016 345 016 346 016 347 016 370 016 383 Press the Set button Contact Dell if this message appears repeatedly See Contacting Dell on page 230 016 384 016 ...

Страница 180: ...g Print Media in the Multipurpose Feeder MPF on page 151 or Loading Print Media in the Priority Sheet Inserter PSI Dell C1760nw Color Printer only on page 159 For Dell C1660w Color Printer If there are paper loaded in the MPF and this error is displayed paper may be jammed Check and clear the paper path load the specified paper and then press the Set button See Clearing Paper Jams From the Front o...

Страница 181: ...ecified toner cartridge See Installing a Toner Cartridge on page 190 093 941 093 942 093 943 093 960 Replace the specified toner cartridge with the supported one Order a new consumable from www dell com supplies See Replacing Toner Cartridges on page 188 093 961 093 962 093 963 093 970 Re install the specified toner cartridge See Installing a Toner Cartridge on page 190 093 971 093 972 093 973 093...

Страница 182: ...180 Understanding Printer Messages ...

Страница 183: ...Windows 8 Windows 8 64 bit Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 Windows Server 2008 64 bit Edition Windows Server 2008 R2 Windows Server 2012 Mac OS X Version 10 4 11 10 5 10 6 and 10 7 Power Supply Dimensions Height 225 mm 8 9 inches Width 394 mm 15 5 inches Depth 300 mm 11 8 inches Weight including toner cartridges Dell C1760nw Color Printer 10 6 kg 23 ...

Страница 184: ... Altitude PDL Emulations Host based printing system OSes Windows XP Windows XP 64 bit Edition Windows Vista Windows Vista 64 bit Edition Windows 7 Windows 7 64 bit Edition Windows 8 Windows 8 64 bit Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 Windows Server 2008 64 bit Edition Windows Server 2008 R2 Windows Server 2012 Mac OS X Version 10 4 11 10 5 10 6 and 10 7...

Страница 185: ...ns 183 Cables Your interconnection cable must meet the following requirements Connection type Connection specifications and symbols 1 USB USB 2 0 2 Ethernet Dell C1760nw Color Printer only 10 Base T 100 Base TX 1 2 ...

Страница 186: ...184 Specifications ...

Страница 187: ...185 Maintaining Your Printer 21 Maintaining Your Printer 187 22 Clearing Jams 201 ...

Страница 188: ...186 ...

Страница 189: ...r printer driver to conserve toner cartridge and paper Storing Print Media To avoid potential paper feeding problems and uneven print quality you need to consider the following points To achieve the best possible print quality store print media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of print media on a pallet or shelf rather...

Страница 190: ...the safety instructions in the Important Information Dell toner cartridges are available only through Dell You can order more cartridges online at http www dell com supplies or by phone To order by phone see Contacting Dell on page 230 It is recommended that you use Dell toner cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or comp...

Страница 191: ...Maintaining Your Printer 189 2 Pinch the cartridge firmly as shown in the illustration WARNING Always pull the cartridge out slowly so that you do not spill any toner 3 Pull the toner cartridge out ...

Страница 192: ...he desired color and shake it five to six times to distribute the toner evenly NOTE Ensure that the color of the new toner cartridge matches that on the handle before replacing it NOTE Handle the toner cartridge carefully to avoid spillage of the toner 2 Remove the tape from the toner cartridge ...

Страница 193: ...ing Your Printer 191 3 Adjust the toner cartridge to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the cartridge clicks 4 Close the toner access cover ...

Страница 194: ...he printer and disconnect the power cable from the grounded outlet before performing maintenance 1 Confirm that the printer is not in operation and open the toner access cover 2 Pinch the cartridge firmly as shown in the illustration 3 Pull the toner cartridge out 4 Pull the other three cartridges out as well ...

Страница 195: ...he cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below and then pull it out 7 Repeat the same procedure for the other three holes 8 Insert the cleaning rod back to its original location ...

Страница 196: ...he black cartridge by adjusting it to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the cartridge clicks 10 Replace the other three cartridges as well 11 Close the toner access cover ...

Страница 197: ... when an alert for the CTD sensor is shown on the Status Monitor or operator panel 1 Ensure that the printer is turned off 2 Push the rear cover release handle and open the rear cover 3 Clean the CTD sensor inside the printer with a clean dry cotton swab 4 Close the rear cover 5 Turn on the printer ...

Страница 198: ...ell C1760nw Color Printer or Dell C1660w Color Printer Tool Box NOTE The Select Printer window appears in this step when multiple printer drivers are installed on your computer In this case click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in Printer Name and then click OK The Tool Box opens 2 Click the Printer Maintenance tab 3 Select Color Registration Adjustment from the list...

Страница 199: ... left side of the page The Color Registration Adjustment page is displayed 4 Clear the On check box for Auto Registration Adjustment 5 Click Start next to Print Color Regi Chart The color registration chart is printed Determining Values On the color registration chart printed find the straightest lines where the two black lines and the colored line are most closely aligned for each color Y M and C...

Страница 200: ...h the value for example 3 displayed on the chart 16 Press the button once and move the cursor to the next value 17 Repeat steps 15 and 16 to enter all of the digits and then press the Set button 18 Press the Menu button 19 Press the button until Admin Menu appears and then press the Set button 20 Press the button until Maintenance appears and then press the Set button 21 Press the button until Col...

Страница 201: ...next to Print Color Regi Chart The color registration chart is printed with the new values 7 Adjust the values for every color until the lines at 0 are the straightest If a line is not the straightest at 0 determine the value and adjust the printer again CAUTION After printing the color registration chart do not turn off the printer until the printer motor has stopped running ...

Страница 202: ...200 Maintaining Your Printer ...

Страница 203: ...nw Color Printer only on page 159 to load print media properly Do not overload the print media sources Ensure that the stack print media height does not exceed the maximum height indicated by the line with an arrow on each width guide Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet...

Страница 204: ...mpt to clear any jams using tools or instruments This may permanently damage the printer The following illustration shows where paper jams may occur along the print media path 1 Output Tray 2 Fusing Unit 3 Levers 4 Rear Cover 5 Front Cover 6 Multipurpose Feeder MPF 1 2 3 6 5 4 ...

Страница 205: ...s available only for Dell C1760nw Color Printer NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Pull the PSI out 2 Remove any jammed paper from the front of the printer 3 Replace the PSI in the printer WARNING When putting the PSI back into the printer do not use excessive force Doing so could damage the PSI or the inside of the ...

Страница 206: ...ric shock always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance WARNING To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Push the rear cover release handle a...

Страница 207: ...Clearing Jams 205 3 Remove any jammed paper from the back of the printer 4 Lower the levers to their original position 5 Close the rear cover ...

Страница 208: ... turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance WARNING To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the operator panel you must clear all print media from the print media path 1 Push the rear cover release handle and open the rear...

Страница 209: ...ition 5 Close the rear cover 6 When you cannot remove the jammed paper even if performing the above steps press and hold the Cancel button for 2 seconds The message Clearing jammed paper is displayed and the jammed paper is ejected along with a paper fed from the MPF or PSI NOTE After using this feature the print job in progress is canceled NOTE To use this feature paper must be loaded in the MPF ...

Страница 210: ...208 Clearing Jams ...

Страница 211: ...209 Troubleshooting 23 Troubleshooting 211 ...

Страница 212: ...210 ...

Страница 213: ...the operator panel or on your computer screen follow the on screen instructions to resolve the printer problems For details about error messages and error codes see Understanding Printer Messages on page 177 Display Problems Printing Problems NOTE A Password is required to enter the Admin Menu menu when Panel Lock Set is set to Enable In this case enter the password you specified and press the Set...

Страница 214: ...eder MPF when you load it Otherwise it may skew or buckle Ensure that the print media is not curled Load the recommended print side correctly for the type of print media you are using See Loading Print Media on page 151 for more information Turn the print media over or around and try printing again to see if feeding improves Do not mix print media types Do not mix reams of print media Remove the t...

Страница 215: ... is complete Go to action 2 2 Verify that the print media is not damp and the correct print media is used See Supported Paper Types on page 149 If not use the print media recommended for the printer Is the problem recovered The task is complete Go to action 3 3 Verify that the Paper Type setting in the printer driver matches the print media you loaded a On the General tab in Printing Preferences o...

Страница 216: ... task is complete Go to action 2 2 Verify that the correct print media is being used See Supported Paper Types on page 149 If not use the print media recommended for the printer Is the problem recovered The task is complete Go to action 3 3 Adjust the fusing unit temperature a Launch the Tool Box click Adjust Fusing Unit on the Printer Maintenance tab b Adjust the fixing temperature by turning up ...

Страница 217: ... on page 190 Is the problem recovered The task is complete Go to action 2 2 If you use non Dell brand toner cartridges install Dell brand toner cartridges Is the problem recovered The task is complete Go to action 3 3 Clean up the fusing unit a Load one sheet of paper on the MPF and then print a solid image all over paper b Load the printed sheet with the side to be printed on facing down and then...

Страница 218: ...age in Printer properties of the printer driver Is the problem recovered The task is complete Contact Dell Action Yes No 1 Adjust the transfer bias a Launch the Tool Box click Adjust BTR on the Printer Maintenance tab b Adjust the setting for the type of print media being used Is the problem recovered The task is complete Go to action 2 2 If you use non recommended print media use the print media ...

Страница 219: ...face may be uneven Try changing the Paper Type setting in the printer driver For example change the plain paper to thick a On the General tab in Printing Preferences of the printer driver change the Paper Type setting Is the problem recovered The task is complete Go to action 3 3 Adjust the fusing unit temperature a Launch the Tool Box and click Adjust Fusing Unit on the Printer Maintenance tab b ...

Страница 220: ...is tab b Click Start Is the problem recovered The task is complete Contact Dell Action Yes No 1 If the printer is installed in a high altitude location set the altitude of the location a Launch the Tool Box and click Adjust Altitude on the Printer Maintenance tab b Select the value close to the altitude of the location where the printer is installed Is them problem recovered The task is complete C...

Страница 221: ...overed The task is complete Contact Dell Action Yes No 1 Verify that the correct print media is being used See Supported Paper Sizes on page 148 and Print Media Guidelines on page 143 If not use the print media recommended for the printer Is the problem recovered The task is complete If printing on an envelope go to action 2 If printing on print media other than envelopes contact Dell 2 Check the ...

Страница 222: ...n and facing up For details see When Loading C5 on page 157 Is the problem recovered The task is complete Contact Dell 4b Use a different size envelope Is the problem recovered The task is complete Contact Dell Action Yes No 1 Ensure that the margins are set correctly on the application being used Is the problem recovered The task is complete Contact Dell Action Yes No 1 Execute auto color registr...

Страница 223: ...x for Auto Registration Adjustment c Click Start next to Print Color Regi Chart The color registration chart is printed d Select the value with the straight line See Adjusting Color Registration on page 196 for details e Click Apply New Settings f Click Start next to Print Color Regi Chart to print the Color Registration Chart again g Adjust the values for every color until the lines at 0 are the ...

Страница 224: ...the sound generated from the printer match with the sound from the Play of Sound button Go to action 2 Contact Dell 2 a Click Machine Check on the Diagnosis tab b Select Dispense Motor Check Yellow Dispense Motor Check Magenta Dispense Motor Check Cyan or Dispense Motor Check Black from the drop down list box and click Start c Click Play of Sound to check the motor sound d Repeat steps a and b to ...

Страница 225: ...ess Is the problem recovered The task is complete Go to action 3a 2b Use thin paper that is 60 gsm or more Is the problem recovered The task is complete Go to action 3a 2c Ensure that the envelope is properly loaded in the MPF as instructed in Loading Envelopes in the Multipurpose Feeder MPF on page 156 Is the problem recovered The task is complete Go to action 3b 2d Ensure that the print media is...

Страница 226: ... on WPS Turn off the printer and then on again The message Wireless Session Overlap Error is displayed when setting up wireless connection Two or more wireless LAN access points or routers may be performing WPS setup at the same time Wait for a while and then try again Cannot setup wireless connection with the WPS PBC Wi Fi Protected Setup Push Button Configuration Press the WPS button on the wire...

Страница 227: ...of your printer type and serial number See the label located inside the side door of your printer Problem Action Condensation has occurred inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the humidity or relocate the printer to an appropriate e...

Страница 228: ...226 Troubleshooting ...

Страница 229: ...227 Appendix Appendix 229 Index 231 ...

Страница 230: ...228 ...

Страница 231: ...including those purchased and or installed through Software Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www de...

Страница 232: ...Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean count...

Страница 233: ...rmation 101 Basic Printer Problems 211 Bonjour mDNS 100 102 105 130 BTR Refresh 92 96 137 BTR Refresh Mode 119 C C5 148 Cable 183 Cancel button 77 Canceling a print job 170 Carbonless copy paper 144 CCP 144 Change Password 139 Chart 137 Chart Print 121 Clean Developer 96 136 Cleaning Inside the Printer 192 Cleaning the Color Toner Density CTD Sensor 195 Clearing jam 201 Clearing Paper Jams From th...

Страница 234: ...mensions 181 Direct Connection 29 Direct Connection Setup 51 Disable printing with larger paper size 91 93 Disabling Panel Lock 140 Display Problems 211 DL 148 DL LEF 148 DNS 99 103 Driver 17 E E Mail Alert 84 86 102 104 130 E Mail Alert Settings 101 105 E mail Alert Setup Page 100 E Mail Server Settings 100 104 Emulations 182 Encryption 107 108 Entering Values 198 Envelope 92 95 116 117 134 135 1...

Страница 235: ... 91 93 132 K Kensington lock 24 L Label 92 95 116 117 134 135 147 LCD 77 LCD Panel 77 Left frame 86 Legal 148 Length Guide 21 Letter 148 Levers 22 202 Link Channel 107 Link Quality 107 Liquid crystal display 77 Loading Envelopes 156 161 Loading Letterhead 145 158 163 Loading paper 43 Loading Print Media 151 Loading Print Media in Multipurpose Feeder MPF 43 151 Loading Print Media in Priority Sheet...

Страница 236: ... Order Supplies at 84 86 Ordering supplies 25 Output Result 91 Output Tray 21 89 202 Output Tray Extension 21 166 Owner 90 91 P Panel Language 80 92 93 140 Panel Lock 138 Panel lock function 140 Panel Lock Set 92 138 Paper 143 Characteristics 143 Curl 143 Fiber content 144 Grain direction 143 Moisture content 143 Smoothness 143 Weight 143 Paper Chute 22 Paper Density 92 94 116 134 Paper Feed Rolle...

Страница 237: ... Settings 83 86 91 93 125 Printer Settings Report 91 Printer software 173 Printer specification 181 Printer Status 83 86 89 Printer Type 89 Printing 169 Printing on letterhead 145 Printing Problems 211 Printing Speed 89 Printing Status Window 173 Priority Sheet Inserter PSI 21 Processor Speed 90 Product Features 19 Q Quick Launch Utility 174 Quick Reference Guide 17 R Rated Voltage 181 Ready Error...

Страница 238: ...ing consumables 188 Storing Print Media 147 169 187 Support Contacting Dell 230 System Settings 91 93 101 114 131 T TCP IP 103 TCP IP Settings 99 103 114 120 Temperature 182 Toner Access Cover 21 Toner Refresh 137 Tool Box 111 Top frame 85 Transfer Belt 22 Transfer Roller 22 Trap Notification 1 4 106 Troubleshooting 211 Turning On Printer 36 U Unacceptable paper 144 UNITED STATES GOVERNMENT RESTRI...

Страница 239: ...Appendix 237 WPS Setup 129 WPS PBC 31 WPS PIN 32 WSD 62 99 102 104 130 ...

Страница 240: ...238 Appendix ...

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