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Troubleshooting

Dell 7130cdn Professional Color Printer
User Guide

98

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can 
be resolved by simply restarting the printer. 

To restart the printer:
1. Locate the power switch to the right side of the control panel.
2. Turn the switch 

OFF

, wait 2 minutes, and turn the switch back 

ON

.

If the problem is not resolved by restarting the printer, see the table in this chapter that best 
describes the problem.
•

Printer Does Not Turn On 

on page 98

•

Printing Takes Too Long 

on page 99

•

Printer Resets or Turns Off Frequently 

on page 99

•

Printer Is Making Unusual Noises 

on page 100

•

The Date and Time Are Incorrect 

on page 100

•

Duplex Problems 

on page 100

•

Front Door Will Not Close 

on page 100

Printer Does Not Turn On

Caution:

Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet 

only. Do not use a power strip. If necessary, contact a licensed electrician to install a properly 
grounded outlet.

Probable Causes

Solutions

The power cord is not correctly plugged into the 
outlet.

Turn off the printer, and plug the power cord 
securely into the outlet.

Something is wrong with the outlet connected to 
the printer.

Plug another electrical appliance into the outlet 
and see whether it operates properly.
Try a different outlet.

The power switch is not correctly turned on.

Turn the power switch off, wait two minutes, then 
turn it back on. 

The printer is connected to an outlet with a voltage 
or frequency that does not match the printer 
specifications.

Use a power source with the specifications listed 
in 

Electrical Specifications 

on page 136.

Содержание 7130 Color

Страница 1: ...7130cdn Professional Color Printer www support dell com User Guide Guide d utilisation Guida dell utente Benutzerhandbuch Guía del usuario ...

Страница 2: ...Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare NDPS NDS Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries SGI IRIX is a tra...

Страница 3: ...ork Address 19 TCP IP and IP Addresses 19 Automatically Setting the Printer s IP Address 20 Dynamic Methods of Setting the Printer s IP Address 20 Manually Setting the Printer s IP Address 21 Printer Management Software 23 Embedded Web Server 23 Available Printer Drivers 24 Windows 2000 or Later 25 Preliminary Steps 25 Quick CD Install Steps 25 Other Methods of Installation 26 Windows 64 Bit Serve...

Страница 4: ...g Custom Paper Types 61 Using Custom Size Paper 62 Selecting Printing Options 64 Printing Options for Windows 64 Setting Default Printing Options for Windows 65 Selecting Printing Options for an Individual Job in Windows 65 Saving a Set of Commonly Used Printing Options in Windows 65 Printing Options for Macintosh 66 Selecting Options for an Individual Job for Macintosh 66 Saving a Set of Commonly...

Страница 5: ...Supported Driver 81 Printing Mirror Images 82 Selecting Mirror Image in a Supported Driver 82 Printing Special Job Types 83 Sending Personal Personal Saved Secure Proof or Saved Print Jobs 83 Sending Print With Jobs 84 Printing or Deleting Secure Print Jobs 84 Printing or Deleting Personal Print Jobs 85 Printing or Deleting Proof and Saved Print Jobs 85 Printing or Deleting Personal Saved Jobs 85 ...

Страница 6: ...roubleshooting Paper Feed Problems 119 Print Quality Problems 121 Using Built in Troubleshooting Tools 121 Troubleshooting Print Quality Problems 123 Getting Help 131 Control Panel Messages 131 Online Diagnostics Technical Support 132 Helpful Websites 132 A Printer Specifications Physical Specifications 134 Base Unit 134 Optional Trays 3 4 and 5 134 Clearance Requirements 134 Environmental Specifi...

Страница 7: ... Dell 7130cdn Professional Color Printer User Guide 7 Features This chapter includes Parts of the Printer on page 8 Printer Configurations on page 10 Control Panel on page 12 More Information on page 14 ...

Страница 8: ...e Printer This section includes Front View on page 8 Rear View on page 9 Internal Components on page 9 Front View 1 Top output tray 2 Power switch 3 Control panel 4 Front door 5 Tray 2 6 Tray 3 4 5 option 7 Door A 8 Door B 9 Tray 1 MPT 10 Door C 7130 028 1 2 3 4 5 6 7 8 9 10 ...

Страница 9: ...al Components 1 Configuration card 3 Ethernet connection 2 USB connection 4 Power cord connector 1 Imaging unit cover lever 5 Imaging unit cover 2 Toner cartridges 6 Imaging units 3 Belt cleaner 7 Transfer roller 4 Waste cartridge 8 Fuser 7130 026 3 2 1 4 7130 027 7 8 1 2 4 5 6 3 ...

Страница 10: ...200 dpi Enhanced Mode and 1200 x 1200 dpi Photo Mode Tray 1 MPT that holds up to 100 sheets Tray 2 that holds up to 500 sheets 512 MB RAM memory expandable to 2 GB PostScript and PCL fonts USB and Ethernet 10 100 1000Base TX connections Up to 12 x 18 inch paper SRA3 Up to 280 gsm paper weight RAM collation Available Configurations The Dell 7130cdn printer is available in one configuration Note The...

Страница 11: ... 5 for extra input capacity Productivity kit Includes an internal hard drive and supports disk collation Use to enable printing features Personal Print Jobs Personal Saved Print Jobs Secure Print Jobs Proof Print Jobs Saved Print Jobs Print With Jobs Stand Provides storage space for supplies Has casters and extensions to place the printer and control panel at a convenient height For more informati...

Страница 12: ...aphic display Indicates status messages and menus 3 Cancel button Cancels the current printing job 4 Back button Returns to the previous menu item 5 Up Arrow button Scrolls upward through the menus 6 Down Arrow button Scrolls downward through the menus 7 OK button Selects the current setting 8 Help button Displays a help message with information about the printer such as printer status error messa...

Страница 13: ...select Information Information Pages 2 Select the information page and press the OK button Note Information pages can also be printed from the Embedded Web Server EWS Menu Map The Menu Map information page shows you how to navigate to each of the printer s functions It is useful for getting to know the capabilities and setting names of your printer Configuration Page The Configuration Page lists i...

Страница 14: ...h printer User Guide PDF Packaged with printer Software and Documentation CD Product Information Guide Packaged with printer Software and Documentation CD Video Tutorials www support dell com Online Diagnostics www fixyourprinter com printerdiagnostics Technical Support www support dell com Information about menus or error messages Control panel Help button Information pages Print from the control...

Страница 15: ... Address on page 19 Printer Management Software on page 23 Available Printer Drivers on page 24 Windows 2000 or Later on page 25 Macintosh OS X Version 10 3 and Higher on page 31 UNIX Linux on page 34 IPv6 on page 36 This chapter provides basic information about setting up and connecting to your printer Note For information about setting up and connecting to your printer on an IPv6 network see IPv...

Страница 16: ...on in this chapter for the specific operating system you are using 5 Configure the printer s TCP IP address which is required to identify the printer on the network Windows operating systems Run the Installer on the Software and Documentation CD to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP addr...

Страница 17: ...n is recommended because it is faster than a USB connection It also allows you direct access to the Embedded Web Server EWS which enables you to manage configure and monitor network printers from your computer Network Connection Depending on your particular setup the following hardware and cabling is required for Ethernet If you are connecting to one computer an Ethernet RJ 45 crossover cable is r...

Страница 18: ...00 XP Server 2003 or newer Macintosh users must use Mac OS X version 10 3 and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB 1 x or 2 0 cable for your connection 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the other end of ...

Страница 19: ...nicate over an Ethernet network With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers ...

Страница 20: ...er to turn on off DHCP Note You can view the printer s IP address at any time On the control panel select Information press the OK button select Printer Identification then press the OK button Using the Control Panel To turn on off either the DHCP or AutoIP protocol 1 On the control panel select Printer Setup Connection Setup Network Setup TCP IPv4 Setup then press the OK button 2 Select DHCP BOOT...

Страница 21: ... Select TCP IP and then click the TCP IP v4 button 6 In the BOOTP DHCP Settings section set the BOOTP DHCP option to ON 7 Click the DNS WINS button 8 To enable DDNS set the following Dynamic DNS Registration Set to Enabled Hostname Use the default name provided by Dell or enter another name Primary WINS Server optional Secondary WINS Server optional 9 Click Save Changes when you are finished enter...

Страница 22: ... your desktop using an embedded Web server For complete information about the Embedded Web Server click the Help button in the Embedded Web Server to go to the EWS Online Help After setting the printer s IP address you can modify TCP IP settings using the Embedded Web Server 1 Launch your Web browser 2 Enter the printer s IP address in the browser s Address field 3 Click Properties 4 Select the Pr...

Страница 23: ... your computer The Embedded Web Server makes it easy to copy settings from one printer to another Set up and use a simple Web browser based printing system Marketing collateral sales materials business forms or other standardized frequently used documents can be saved as a group with their original driver settings then reprinted on demand at high speed from any user s browser A printer with a hard...

Страница 24: ...r drivers Printer Driver Description Windows PostScript Driver The PostScript driver is recommended to take full advantage of your system s custom features and genuine Adobe PostScript Default printer driver Windows PCL5c Driver The Printer Command Language driver can be used for applications requiring PCL Note Supported in all Windows operating systems Mac OS X Version 10 3 and higher Driver This...

Страница 25: ...and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Quick CD Install Steps To install the printer driver from the Software and Documentation CD 1 Insert the CD into the computer s CD drive If the installer does not launch do the following a Click Start then click Run b In the Run window type CD drive Setup exe 2 Select Install Printer Driver 3 Select your desi...

Страница 26: ...b to verify that Internet Protocol TCP IP is installed If the Internet Protocol TCP IP box is checked the software is installed If the Internet Protocol TCP IP box is not checked the software is not installed Install TCP IP software using the documentation provided by Microsoft and then return to this document Adding the Printer To add the printer 1 On the desktop click Start then click Settings 2...

Страница 27: ...s Click Yes to print a test page then click Next Click No if you do not want to print a test page then click Next 2 Select one of these options in the Completing the Add Printer Wizard screen Click the Finish button if the data presented is correct Proceed to Step 3 Click the Back button to correct the data if incorrect then click Finish in the Add Printer Wizard when the data is correct Proceed t...

Страница 28: ...tains the Windows 2000 or Windows XP drivers 3 Select the INF file then click Open 4 Verify that the path and filename are correct then click OK 5 Enter a name for the printer and select whether you want that printer to be the default Click Next 6 Select one of these options If the printer is not shared click Next If the printer is shared enter a Share Name check the Share box then click Next 7 Cl...

Страница 29: ...PostScript printer driver Printed and kept a current copy of the Configuration page Verifying Settings To verify settings 1 Verify the settings on the Configuration page IP Address Source is set to DHCP Control Panel BOOTP or Auto IP depending on your network configuration Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP Subnet Mask is set correctly ...

Страница 30: ...he Print to the Following Ports list is identical to the one on the Configuration page You may need to click the Configure Port button to see the IP address If necessary re select the TCP IP number used for the printer Printing a Test Page To print a test page 1 Select the General tab 2 Click Print Test Page If the printer does not print select Online Diagnostics Technical Support on the Troublesh...

Страница 31: ...nd higher Bonjour Rendezvous Connection To install the printer driver from the Software and Documentation CD 1 Insert the CD into the CD drive and run the installer package to install the printer software 2 When installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3 Confirm that ...

Страница 32: ...the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3 Click the Add button 4 Select IP Printing from the first pull down menu Select LPD LPR from the second pull down menu Enter the printer s IP address in the Printer Address field Verify that the Queue Name field is blank Select Dell from the Printer Model ...

Страница 33: ...ettings are correct for your printer and computer 4 For AppleTalk follow the steps below For TCP IP proceed to Step 5 a From the printer s control panel verify that EtherTalk is enabled If it is not enable it in the control panel and then reset the printer b Print the Configuration page and verify that EtherTalk is enabled c From the Configuration page verify the Zone If you have multiple zones on...

Страница 34: ...P IP protocol and the proper connector are enabled 2 On the control panel select one of these IP address options Allow the printer to set up a DHCP address Enter the IP address manually 3 Print the Configuration page and keep it for reference From Your Computer To install the printer 1 Go to www support dell com 2 Click Drivers and Downloads 3 Select either Choose by Service Tag or Choose a Model ...

Страница 35: ...Support 4 Click the Online Diagnostics Tool link to access Online Diagnostics Installing the Printer When Using CUPS as the Print Spooler When using CUPS as the print spooler you need to add the printer s ppd file to the usr share cups model Dell directory To install the ppd file 1 Go to www support dell com 2 Click Drivers and Downloads 3 Select either Choose by Service Tag or Choose a Model opti...

Страница 36: ...nable disable IPv6 use one of the following options The printer s control panel Embedded Web Server Using the Control Panel To enable disable IPv6 on the control panel 1 Select Printer Setup Connection Setup Network Setup TCP IPv6 Setup then press the OK button 2 Select IPv6 then press the OK button to switch between On and Off Using the Embedded Web Server To enable disable IPv6 using the Embedde...

Страница 37: ...tomatically computed from the MAC address associated with the interface The ID is different for each device This is the recommended method for setting the Interface ID The other option is to manually set the interface ID The Interface ID must be 64 bits 8 bytes in length and must not contain special characters other than colons or valid hexadecimal digits 0 through 9 a through f or A through F Not...

Страница 38: ...Server 1 Launch your Web browser 2 Enter your printer s IP address in the browser s Address field 3 Click Properties 4 Select the Protocols folder on the left navigation panel then click TCP IP 5 Click the TCP IP v6 button 6 Select deselect Use router supplied prefixes 7 Click the Save Changes button at the bottom of the page DHCPv6 DHCPv6 is used to acquire TCP IP information The following DHCPv6...

Страница 39: ...lick the Save Changes button at the bottom of the page Manual Address Assignment A manually entered IPv6 address is used in addition to any other IPv6 addresses To create a manual address enter the IPv6 address and prefix length in the fields provided in the Embedded Web Server The default prefix length is 64 To manually set the IPv6 address use one of the following options The printer s control p...

Страница 40: ...Click the Save Changes button at the bottom of the page Address Precedence Address precedence can be set to prefer IPv6 or IPv4 addresses when both types are available The default setting is to prefer IPv6 addresses Address Precedence can only be set in the Embedded Web Server Using the Embedded Web Server To set address precedence using the Embedded Web Server 1 Launch your Web browser 2 Enter yo...

Страница 41: ...ions on page 64 Printing on Both Sides of the Paper on page 67 Selecting Paper Type to Use on page 70 Printing Multiple Pages to a Single Sheet N Up on page 71 Printing Booklets on page 72 Using Color Corrections on page 74 Printing in Black and White on page 77 Printing Separators on page 78 Printing Cover Pages on page 79 Printing Watermarks on page 81 Printing Mirror Images on page 82 Printing ...

Страница 42: ...e list 5 Access the printer driver settings by selecting Properties or Preferences Windows Dell Features for Macintosh The title of the button may vary depending on your application 6 Modify the printer driver settings as necessary and select OK Windows or Dell Features Macintosh 7 Select Print in your application s print settings dialog to send the job to the printer See also Supported Media on p...

Страница 43: ...aper Tips information page directly from the printer Ordering Media To order paper transparencies or other specialty media contact your local reseller or go to www dell com supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Dell warranty or service agreement General Media Loading Guidelines Follow these guidelines when loading p...

Страница 44: ... Most paper is susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid storing paper in attics kitchens garages or basements These sp...

Страница 45: ...f the printer supplies and print speed Loading Paper in Tray 1 MPT Tray 1 MPT accepts the following paper types Plain paper Heavy plain paper Transparencies Thin Card Stock Card Stock Thick Card Stock Extra Thick Card Stock Envelopes Labels Letterhead Thin Glossy Paper Glossy Paper Thick Glossy Paper Preprinted paper Prepunched paper Recycled paper Specialty media Custom types Tray 1 MPT accepts a...

Страница 46: ...g edge feed for printing all envelopes except C4 To load paper or other media in Tray 1 MPT 1 Open Tray 1 MPT 2 Load the paper or other media with the long edge entering the printer first For single sided printing place side one facedown with the top of the page towards the rear of the printer Prepunched holes should enter the printer first 7130 036 7130 124 ...

Страница 47: ...eup with the top of the page towards the rear of the printer Prepunched holes should enter the printer last Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 3 Adjust the paper guides to fit the paper loaded in the tray 7130 125 7130 042 MAX 7130 043 ...

Страница 48: ... in either direction you need to select the size with the letters LEF Long Edge Feed If you loaded a custom paper size select it if it is already defined If not select New Custom Size for the paper size and follow the prompts see Using Custom Size Paper on page 62 for more information Short Edge Feed Use short edge feed for sizes that do not fit long edge feed or when the media curls or peels such...

Страница 49: ...with the top of the page entering the printer last Place prepunched paper with the holes toward the front of the printer Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 3 Adjust the guides to fit the paper 7130 117 7130 047 MAX 7130 048 12 6 12 A4 A3 11 ...

Страница 50: ... others to use you can have the printer prompt you when it is time to load the paper for your print job Selecting Manual Feed Using Windows To select manual feed using Windows 2000 Windows XP or Windows Server 2003 1 In the Windows printer driver click the Paper Output tab 2 Select the arrow next to the Paper section and select Select By Tray Manual Feed Tray 1 3 When prompted by the control panel...

Страница 51: ...er Prepunched paper Recycled paper Specialty media Note Transparencies cannot be printed from Tray 3 4 or 5 Long Edge Feed Use long edge feed for faster printing when the paper fits that way To load paper or other media in Trays 2 5 1 Pull out the tray 2 Fan the paper to release sheets that are stuck together 7130 049 7130 050 ...

Страница 52: ...f the paper at the rear of the tray Prepunched holes should be on the left side of the tray For automatic 2 sided printing insert side one facedown with the top of the paper at the rear of the tray Prepunched holes should be on the right side of the tray Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 7130 122 7130 121 7130 054 MAX ...

Страница 53: ...rompts you to confirm the type and size of paper in the tray press the OK button to use the current tray setup If you loaded a new type of paper in the tray or loaded a custom size do the following a Select Change setup then press the OK button b Select the appropriate paper type then press the OK button c Select the paper size then press the OK button 7130 021 7130 056 ...

Страница 54: ... 62 for more information If you loaded standard size paper select Auto Select for the paper size the tray guides are then used by the printer to determine the paper size in the tray Short Edge Feed Use short edge feed for sizes that do not fit long edge feed or when the media curls or peels such as labels To load paper or other media in Trays 2 5 1 Pull out the tray 2 Fan the paper to release shee...

Страница 55: ...r single sided printing insert side one faceup with the top of the paper towards the left of the tray Prepunched holes should be at the front of the tray For automatic 2 sided printing insert side one facedown with the top of the paper towards the right side of the tray Prepunched holes should be towards the front of the tray 7130 057 7130 096 ...

Страница 56: ...inter User Guide 56 Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 4 Adjust the guides to fit the paper 5 Push the tray completely into the printer 7130 059 MAX 7130 021 7130 056 ...

Страница 57: ...e setup then press the OK button b Select the appropriate paper type then press the OK button c Select the paper size then press the OK button Note If you loaded custom size paper select it if it is already defined If not select New Custom Size for the paper size and follow the prompts see Using Custom Size Paper on page 62 for more information If you loaded standard size paper select Auto Select ...

Страница 58: ...es or other specialty media go to www dell com supplies Caution Damage caused by using unsupported paper transparencies or other specialty media is not covered by the Dell warranty or service agreement Guidelines Remove all paper before loading transparencies in the tray Do not load more than 50 transparencies in Tray 1 MPT Do not load more than 100 transparencies in Tray 2 Overloading the tray ma...

Страница 59: ... metal clasps they can damage the printer Damage caused by using unsupported envelopes is not covered under the Dell warranty or service agreement Printing on Labels Labels can be printed from Tray 1 MPT only To order paper transparencies or other specialty media go to the Dell Supplies website at www dell com supplies Guidelines Do not use vinyl labels Print only on one side of the sheet of label...

Страница 60: ...e unopened packages in the original shipping carton until ready to use Remove all other paper from the tray before loading glossy paper Load only the amount of glossy paper you plan to use and remove the unused portion from the tray when you are finished printing Replace the unused portion in the original wrapper and seal for later use Rotate stock frequently Long periods of storage in extreme con...

Страница 61: ...the General folder on the left navigation panel 5 Select Custom Paper Types 6 Enter or modify the settings then click Save Changes at the bottom of the page Notes Uncheck the Hide checkbox in order for the custom paper type to appear in the network connected Windows or Macintosh printer driver For more information about creating custom paper types click the Help button on the Properties tab to vie...

Страница 62: ...iver or application 2 Define the size in the printer 3 Load the paper in the printer 4 Send the print job To define a custom size at the printer 1 Load the paper into the tray of your choice 2 When the control panel prompts you to confirm the type of paper in the tray press the OK button to use the current tray setup If you loaded a new type of paper in the tray do the following a Select Change se...

Страница 63: ...tab 2 Click the button to the right of the Paper summary and select Other Size 3 In the Paper Size dialog box select New in the Output Paper Size drop down list 4 In the New Custom Size dialog box enter a descriptive name in the Name box and the dimensions in the Width and Height boxes 5 Click the OK button Mac OS X version 10 4 and newer 1 Select Page Setup from the File menu 2 Select the Dell 71...

Страница 64: ...rinting Options Paper Output Job type Paper size paper type and tray selection 2 sided printing Print quality Covers Separators Color Options Color corrections Black and white conversion Color adjustments Layout Watermark Pages per sheet Booklet layout Orientation 2 sided printing Watermark Advanced Copies and Collate Margins Mirrored Output RGB Neutral Gray Black trapping Halftones and spot color...

Страница 65: ...ons for an Individual Job in Windows If you want to use special printing options for a particular job change the Printing Preferences before sending the job to the printer For example if you want to use the Enhanced print quality mode when printing a particular document select this setting in Printing Preferences before printing that job 1 With the document open in your application access the Prin...

Страница 66: ...ions for Macintosh You can save and name a set of printing options so that you can quickly apply them to future print jobs To save a set of printing options 1 Select the desired printing options from the drop down lists on the Print menu screen 2 Select Save As from the Presets menu to save and name the set of printing options 3 The set of options is saved and will appear in the Presets list The n...

Страница 67: ... 5 0 12 65 in The paper s side edge must have a length of 140 457 mm 5 5 18 in The paper must have a weight of 67 169 g m2 20 40 lb Bond The paper type must be Plain Paper Heavy Plain Paper Preprinted Prepunched Letterhead Thin Card Stock Card Stock Thin Glossy Paper Glossy Paper Recycled paper or Specialty media The following paper and media cannot be used for 2 sided printing Thick and Extra Thi...

Страница 68: ...r of the tray Prepunched holes should be on the right side of the tray Short Edge Feed Insert side one facedown with the top of the paper towards the left side of the tray Prepunched holes should be towards the front of the tray 2 In the printer driver select 2 sided printing The location of the selection depends on your computer s operating system Operating System Steps Windows Vista Windows 2000...

Страница 69: ...intosh 1 Select the Layout Watermark tab Windows or the Layout section Macintosh 2 Select Portrait Landscape or Rotated Landscape 3 Select 2 Sided Print or 2 Sided Print Flip on Short Edge See also Loading Paper in Tray 1 MPT on page 45 Loading Paper in Trays 2 5 on page 50 Portrait Landscape Portrait 2 Sided Print Portrait 2 Sided Print Flip on Short Edge Landscape 2 Sided Print Flip on Short Edg...

Страница 70: ...ut tab 2 To change the paper select the arrow next to the Paper section and select the paper type from the list To specify a tray select the tray in the Select by Tray menu To specify a paper type select the type in the Other Type menu To specify a paper size select the Other Size menu item and select the Output Paper Size in the Paper Size dialog box To specify both a paper type and tray select A...

Страница 71: ...rint one two four six nine or 16 pages per side Printing N Up Using a supported Driver Windows 2000 or newer 1 Select the Layout Watermark tab 2 Select the Pages Per Sheet N Up option 3 Click the button for the number of pages you want to appear on each side of the sheet Mac OS X version 10 3 and newer 1 In the Print dialog box select Layout 2 Select the number of Pages per Sheet and Layout Direct...

Страница 72: ...ss of the folded paper which otherwise would cause the page images to shift slightly outward when folded You can select a value from zero to 1 0 points Gutter Specifies the horizontal distance in points between the page images A point is 35 mm 1 72 in The following additional booklet printing options are available in some drivers Draw Page Borders Prints a border around each page Target Paper Size...

Страница 73: ...int dialog box select Dell Features then the Booklet Watermark drop down list 2 Select Enable for Booklet Printing from the drop down list 3 If desired specify the creep and gutter with the Booklet Options button 4 If desired specify the paper size from the Scale to New Size drop down list ...

Страница 74: ...Automatic Vivid Color Black and White or Color Adjustments Mac OS X 10 5 1 In the Print dialog box select Dell Features and then the Color Options drop down list 2 Select the desired color correction from the available options Making Color Adjustments in a Supported Driver Windows 2000 or newer driver 1 Select the Color Options tab 2 Select Color Adjustments 3 Click the Color Adjustments button 4 ...

Страница 75: ...the contrast With increased contrast saturated colors become more saturated darker colors become more black and lighter colors become more white Color Cast Cyan Red Move the slider to change the color variation between cyan and red Increasing the cyan decreases the red its complement and vice versa Magenta Green Move the slider to change the color variation between magenta and green Increasing the...

Страница 76: ...in specific circumstances you can make additional color adjustments to the lightness saturation contrast cyan red color variation magenta green color variation and yellow blue color variation used for a particular element Adjusting the Automatic Color Correction in a Supported Driver Windows 2000 or newer and PostScript driver 1 Select the Advanced tab 2 Select Image Options and select Color Confi...

Страница 77: ...e Printing Black and White Using a Supported Driver Windows 2000 or newer and PostScript driver 1 Select the Color Options tab 2 Select the Black and White option Mac OS X 10 5 1 In the Print dialog box select Dell Features and then the Color Options drop down list 2 Select Black and White ...

Страница 78: ... the source for the insert pages Printing Insert Pages in a Supported Driver Windows 2000 or newer 1 Select the Paper Output tab 2 Click the button to the right of the Paper summary and select Separators 3 Select the desired options and press the OK button Mac OS X 10 5 1 In the Print dialog box select Dell Features then Paper Output from the drop down list 2 Select Separators from the Paper Menu ...

Страница 79: ...No Covers Prints the first and last pages of your document from the same tray as the rest of your document Front Only Prints the first page on paper from the specified tray Front and Back Front and back cover pages print from the same tray For the back of your front cover to remain blank when 2 sided printing page two of your document must be blank For the back cover of your document to remain bla...

Страница 80: ...lect Covers 3 Select the desired options and press the OK button Mac OS X 10 3 and and higher 1 In the Print dialog box select Paper Feed 2 Select First page from and then select the tray to use for the covers 3 Under Paper Feed Options select the tray to use for the cover pages from the Last Page Paper Source drop down list Note For booklet printing the cover page needs to be selected as the Last...

Страница 81: ...lend with the print job Use a graphic for the watermark Use a time stamp for the watermark Note Not all applications support watermark printing Selecting Creating and Editing Watermarks in a Supported Driver Windows 2000 or newer 1 Select the Layout Watermark tab To use an existing watermark select it from the Watermark drop down list To modify the watermark click the Edit button to display the Wa...

Страница 82: ...ng Mirror Images You can print pages as a mirror image flips images horizontally on pages when printed Selecting Mirror Image in a Supported Driver Windows 2000 or newer and PostScript driver 1 Select the Advanced tab 2 Select Yes for Mirrored Output under Image Options ...

Страница 83: ...rinting Secure Print Jobs Prints the job only after you enter the four digit numeric password on the control panel Proof Print Jobs Prints only one copy of the job so that you can proof the copy If you want to print additional copies select the job name on the control panel Saved Print Job Stores the job on the hard drive so you can print it on demand from the control panel The job is not deleted ...

Страница 84: ...field For a proof print or saved print job enter a document name up to 20 alpha characters in the Document Name field Operating System Steps Windows 2000 or later 1 Select the Paper Output tab 2 Select Print With under Job Type 3 In the Print With dialog box select a personal saved or shared saved job from the list on the left to be printed with the current job and then click the Add button to add...

Страница 85: ...he remaining copies of a proof print job or delete a saved or proof print job select the job name on the control panel 1 Select Walk Up Features then press the OK button 2 Select Proof Print Jobs or Saved Print Job then press the OK button 3 Select your job name then press the OK button 4 Select Print and Delete for proof prints Print and Save for saved prints or Delete then press the OK button 5 ...

Страница 86: ...Color Printer User Guide 86 6 Select your job name then press the OK button 7 Select Print and Save or Delete then press the OK button 8 If you are printing scroll to the desired number of copies then press the OK button to print the job ...

Страница 87: ...l 7130cdn Professional Color Printer User Guide 87 Maintenance This chapter includes Maintenance and Cleaning on page 88 Ordering Supplies on page 93 Moving the Printer on page 95 Printer Symbols on page 96 ...

Страница 88: ...Do NOT remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your printer To avoid damaging the printer keep the following guidelines in mind Do not place anything on top of the printer Do not leave the c...

Страница 89: ...inter Identification The serial number and service tag are displayed Or you can print the Startup page On the printer s control panel press Information Information Pages Startup Page Printing Meters The usage counters feature provides access to the printer s usage and billing information On the printer s control panel press the Down Arrow to Information Printing Meters The impressions list is disp...

Страница 90: ... cloth moistened with a mild neutral detergent Do not spray detergent directly onto the printer Warning To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer Use only an approved toner vacuum to clean the printer Do not lubricate the printer with oil Cleaning the LEDs Note Each imaging unit has a cleaning rod located inside ...

Страница 91: ...rod from the lower right corner of the imaging unit slot 5 Pull out the cleaning rod until it stops then move it all the way in and out two or three times to clean the LEDs Repeat this for all four imaging units Note Make sure to pull the cleaning rods out as far as they will go Push them in as far as they will go Do not use excessive force 7130 081 7130 074 7130 077 4X ...

Страница 92: ...Maintenance Dell 7130cdn Professional Color Printer User Guide 92 6 Close the imaging unit cover 7 Rotate the lever to the right to lock it 8 Close the front door 7130 078 7130 083 7130 082 ...

Страница 93: ...uine Dell Toner Cartridges Cyan Magenta Yellow and Black Standard Capacity Toner Cartridge C M Y High Capacity Toner Cartridge C M Y K Note Each toner cartridge includes installation instructions on the outer box Caution Use of toner other than Genuine Dell Toner may affect print quality and printer reliability It is the only toner designed and manufactured under strict quality controls by Dell fo...

Страница 94: ...s when the messages first appear to avoid interruptions to your printing The control panel displays an error message when the supply must be replaced Note You can set these error messages by going to the control panel and selecting Printer Setup Printer Controls Order supplies from your local reseller or from the Dell Supplies website at www dell com supplies Caution Use of non Dell supplies is no...

Страница 95: ...g the printer grasp the areas as shown in the figure Keep the printer level to avoid toner spillage Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the Dell warranty or service agreement Damage to the printer caused by improper moving is not covered by the Dell warranty or service agreement Toner cartridges and imaging units must remain ins...

Страница 96: ...njury or damage to the property Hot surface on or in the printer Use caution to avoid personal injury Caution Electrostatic sensitive devices Verify that you are properly grounded before making contact with the printer Ignoring this caution could cause damage to the property Do not touch components with this symbol as personal injury could result Do not burn the item It may take 40 minutes for the...

Страница 97: ... Color Printer User Guide 97 Troubleshooting This chapter includes General Troubleshooting on page 98 Paper Feed Problems on page 101 Print Quality Problems on page 121 Getting Help on page 131 Control Panel Messages on page 131 ...

Страница 98: ... Problems on page 100 Front Door Will Not Close on page 100 Printer Does Not Turn On Caution Plug the three wire cord with grounding prong directly into a grounded AC outlet only Do not use a power strip If necessary contact a licensed electrician to install a properly grounded outlet Probable Causes Solutions The power cord is not correctly plugged into the outlet Turn off the printer and plug th...

Страница 99: ...at the printer s control panel The printer is in ENERGY SAVE mode It takes time for printing to start in power saving mode The job is very complex Wait No action needed Probable Causes Solutions The power cord is not correctly plugged into the outlet Turn off the printer confirm that the power cord is correctly plugged into the printer and the outlet and then turn on the printer A system error occ...

Страница 100: ...e it contact Technical Support Probable Causes Solutions Did you set the correct date and time Ensure you have set the correct Date and Time on the control panel Probable Causes Solutions Media or settings are not correct Make sure that you are using correct media For more information see Supported Media on page 43 Do not duplex envelopes labels heavyweight stock or transparencies Probable Causes ...

Страница 101: ... gently without tearing it Try to remove the paper in the direction that the paper would normally feed Any piece of media left in the printer whether large or small can obstruct the paper path and cause further misfeeds Do not reload paper that has misfed Note The image is not fixed on the media before the fusing process Do not touch the printed surface of the media when removing it Unfused toner ...

Страница 102: ... jam 1 Remove jammed paper and the rest of the paper from Tray 1 MPT Confirm that all paper fragments are removed 2 If you did not find jammed paper in Step 1 push up the latch on the left side of the printer to open Left Door A Warning Use caution some components are behind the left door may be hot 7130 008 7130 001 2 1 ...

Страница 103: ...essional Color Printer User Guide 103 3 Remove the jammed paper Confirm that all paper fragments are removed 4 Close Left Door A 5 Replace the paper in the tray Note Do not load paper above the fill line 7130 010 7130 003 7130 011 MAX ...

Страница 104: ...rofessional Color Printer User Guide 104 Jam at Tray 2 Follow these steps to clear the jam 1 Open Left Door A 2 Remove the jammed paper Confirm that all paper fragments are removed 3 Close Left Door A 7130 001 2 1 7130 010 7130 003 ...

Страница 105: ...Color Printer User Guide 105 4 Pull Tray 2 out of the printer 5 Remove any crumpled paper from the tray 6 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper 7130 012 7130 013 7130 014 ...

Страница 106: ...leshooting Dell 7130cdn Professional Color Printer User Guide 106 7 Push Tray 2 completely back into the printer Jam at Tray 3 4 or 5 Follow these steps to clear the jam 1 Open Left Door C 7130 056 7130 015 ...

Страница 107: ...l 7130cdn Professional Color Printer User Guide 107 2 Remove the jammed paper Confirm that all paper fragments are removed 3 Close Left Door C 4 Pull out the tray specified on the control panel 7130 016 7130 017 7130 018 ...

Страница 108: ...or Printer User Guide 108 5 Remove crumpled paper from the tray 6 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper 7 Push the tray completely into the printer 7130 019 7130 021 7130 022 ...

Страница 109: ...essional Color Printer User Guide 109 Jam at Left Door A Follow these steps to clear the jam 1 Open Left Door A 2 Remove the jammed paper Confirm that all paper fragments are removed 3 Close the left door 7130 001 2 1 7130 002 7130 003 ...

Страница 110: ...ofessional Color Printer User Guide 110 Jam at the Duplex Unit at Door B There is a jam at the duplex unit at Door B Follow these steps to clear the jam 1 Open Tray 1 MPT 2 Open Left Door B 3 Remove the jammed paper 7130 087 7130 088 ...

Страница 111: ...uide 111 4 Close Left Door B Jam at the Duplex Unit at Door A and B There is a jam at the duplex unit at doors A and B Follow these steps to clear the jam 1 Open Left Door A Warning Use caution some components behind the left door may be hot 7130 089 7130 001 2 1 ...

Страница 112: ...Troubleshooting Dell 7130cdn Professional Color Printer User Guide 112 2 Remove the jammed paper 3 Close Left Door A 4 Open Left Door B 7130 002 7130 003 7130 087 ...

Страница 113: ...uide 113 5 Remove the jammed paper 6 Close Left Door B Paper Size Jam There is a paper size jam in Tray 1 MPT Follow these steps to clear the jam 1 Open Left Door A Warning Use caution some components behind the left door may be hot 7130 088 7130 089 7130 001 2 1 ...

Страница 114: ...g Dell 7130cdn Professional Color Printer User Guide 114 2 Remove the jammed paper 3 Close Left Door A 4 Replace the paper in the tray specified on the control panel with the specified size and type 7130 002 7130 003 ...

Страница 115: ...n Professional Color Printer User Guide 115 Paper Type Jam Follow these steps to clear the jam 1 Open Left Door A Warning Use caution some components behind the left door may be hot 2 Remove the jammed paper 7130 001 2 1 7130 002 ...

Страница 116: ...Troubleshooting Dell 7130cdn Professional Color Printer User Guide 116 3 Close Left Door A 4 Replace the paper in the tray specified on the control panel with the specified size and type 7130 003 ...

Страница 117: ...Tray 1 MPT See the following illustrations for proper paper orientation Long Edge Feed LEF Single Sided Printing 2 Sided Printing Prepunched holes should enter the printer first Letterhead should be facedown at the back of the tray Prepunched holes should enter the printer last Letterhead should be faceup at the back of the tray Short Edge Feed SEF Single Sided Printing 2 Sided Printing 7130 124 7...

Страница 118: ...he tray settings to the loaded media size and type Load the media flat especially on the leading edge Install the printer on a hard flat level surface Store media in a dry location Remove transparencies from the output tray immediately after printing to avoid static buildup Adjust the media guides in all trays after inserting the media A guide that is not properly adjusted can cause poor print qua...

Страница 119: ...frequent paper jams If supported media is jamming frequently in one area that area may need to be cleaned or repaired This section contains help on the following problems The Printer Pulls Multiple Sheets Together on page 119 Paper Jam Message Stays On on page 119 Media Misfeeds on page 120 The Printer Pulls Multiple Sheets Together Paper Jam Message Stays On Probable Causes Solutions The paper tr...

Страница 120: ...dia is loaded in the tray Remove the media smooth it out and reload it If it still misfeeds do not use that media The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thickness type etc is being used Special media must be loaded in Tray 1 MPT only Use Dell approved media See Supported Media on page 43 The recommended transparency or...

Страница 121: ...designed to cease functioning at a predetermined point Using Built in Troubleshooting Tools Your printer contains the following built in tools to help you diagnose print quality problems as well as adjust your printer s image quality Printing the Troubleshooting Print Quality Page on page 121 Setting Color Calibration on page 121 Calibrating the Paper Type on page 122 Adjusting the Print Margins o...

Страница 122: ...ton to print Adjusting the Print Margins 1 Press the Down Arrow button 2 Select Troubleshooting Print Quality Problems Calibrate Margins 3 Press the OK button to print Selecting Paper Type For information on supported paper type and weight 1 Press the Down Arrow button 2 Select Information Information Pages Paper Tips Page 3 Press the OK button to print See also www dell com supplies to order Dell...

Страница 123: ...30 Nothing Prints or Black Spots Print on Page Probable Causes Solutions One or more of the imaging units may be defective Remove the imaging units one at a time and check for damage If it is damaged replace it The printer driver is not set correctly Select the proper setting in the printer driver to switch from transparencies to plain paper The media is moist from humidity Adjust the humidity for...

Страница 124: ...d try a fresh ream Media type is set incorrectly When printing envelopes labels heavyweight stock or transparencies specify the appropriate media type in the printer driver Unsupported media wrong size thickness type etc is being used Use Dell approved media See Supported Media on page 43 The printer needs to be calibrated Perform the color calibration procedure For more information see Setting Co...

Страница 125: ...eds to be calibrated Perform the color calibration procedure For more information see Setting Color Calibration on page 121 Probable Causes Solutions One or more of the imaging units may be defective Remove the imaging units one at a time and check for damage If it is damaged replace it The printer is not level Place the printer on a flat hard level surface ...

Страница 126: ...ts may be defective Remove the imaging units one at a time and check for damage If it is damaged replace it Probable Causes Solutions The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thickness type etc is being used Use Dell approved media See Supported Media on page 43 Media type is set incorrectly When printing envelopes label...

Страница 127: ...pe is set incorrectly When printing envelopes labels heavyweight stock or transparencies specify the appropriate media type in the printer driver Probable Causes Solutions The media transfer roller is dirty Check the transfer roller for toner accumulation Replace if necessary The media path is dirty with toner Print several blank sheets and the excess toner should disappear Foreign material has en...

Страница 128: ...foreign material One or more of the imaging units may be defective Remove the imaging units one at a time and check for damage If it is damaged replace it Probable Causes Solutions A toner cartridge may be defective Remove the toner cartridge with the color causing the abnormal image Replace it with a new toner cartridge The imaging unit may be defective Remove the imaging units one at a time and ...

Страница 129: ... Remove the imaging units one at a time and check for damage If it is damaged replace it Probable Causes Solutions The printer is not level Place the printer on a flat hard level surface One or more of the imaging units may be defective Remove the imaging units one at a time and check for damage If it is damaged replace it Incorrect driver settings Check the Color Matching settings in the printer ...

Страница 130: ... 130 Colors Reproduce Poorly The colors do not reproduce as expected or they have poor color density Probable Causes Solutions Incorrect color matching settings Check the Color Matching settings in the printer driver or your application Calibrate the colors if needed ...

Страница 131: ...uce and maintain print quality The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam Press the Help button on the control panel to view...

Страница 132: ...terdiagnostics 2 Enter your printer s IP address in the browser window 3 Follow the instructions on the screen Helpful Websites Dell provides several websites that offer additional help on your Dell 7130cdn printer Resource Link Online Diagnostics Technical Support automatically diagnoses problems on your networked printer and proposes solutions www fixyourprinter com printerdiagnostics Technical ...

Страница 133: ...his chapter includes Physical Specifications on page 134 Environmental Specifications on page 135 Electrical Specifications on page 136 Performance Specifications on page 137 Controller Specifications on page 138 For media specifications and capacities see Supported Media on page 43 ...

Страница 134: ...Unit Width 640 mm 25 2 in Depth 665 mm 26 2 in Height 399 mm 15 7 in Weight 66 kg 145 2 lb Optional Trays 3 4 and 5 Width 559 mm 22 0 in Depth 665 mm 26 2 in Height 371 mm 14 6 in Weight 33 kg 73 lb Clearance Requirements 7130 085 7 cm 2 8 in 80 cm 31 5 in 41 cm 16 1 in 146 cm 57 5 in 122 cm 48 in 10 cm 4 in ...

Страница 135: ...al Color Printer User Guide 135 Environmental Specifications Temperature Storage 20 to 48 C 4 to 118 4 F Operating 10 to 32 C 50 to 90 F Relative Humidity Storage 10 to 85 non condensing Operating 10 to 85 non condensing Optimal Operating 25 to 75 ...

Страница 136: ...Specifications Dell 7130cdn Professional Color Printer User Guide 136 Electrical Specifications 110 127 VAC 50 60 Hz 3 220 240 VAC 50 60 Hz 3 ENERGY STAR qualified printer Default time to Power Saver 30 minutes ...

Страница 137: ...cifications Dell 7130cdn Professional Color Printer User Guide 137 Performance Specifications Resolution Maximum Resolution 1200 x 1200 dpi Print Speed Color 35 ppm 2 sided 28 ppm Monochrome 35 ppm 2 sided 28 ppm ...

Страница 138: ...ications Dell 7130cdn Professional Color Printer User Guide 138 Controller Specifications RISC CPU 1 GHz processor Memory Optional up to 2 GB SDRAM Interfaces Ethernet 10 100 1000Base TX Universal Serial Bus USB 2 0 ...

Страница 139: ...ning exterior 90 LEDs 90 clearing paper jams duplex unit at door A and B 111 duplex unit at door B 110 left door A 109 paper size 113 paper type 115 Tray 1 102 Tray 2 104 Tray 3 4 or 5 106 color corrections 74 configuring the network address 19 configuring the printer Windows 2000 or later 27 connection Ethernet 17 USB 18 consumables 93 control panel 12 features and layout 12 information pages 13 ...

Страница 140: ... 23 defining a network printer 23 enabling DHCP 20 printer management software 23 setting the printer s IP address dynamically 20 setting up web browser based printing system 23 troubleshooting print quality problems 23 viewing list of networked printers 23 enabling AutoIP on the printer 20 enabling DHCP on the printer 20 envelopes printing 59 environmental specifications 135 Ethernet connection 1...

Страница 141: ...s 95 printer 95 multiple pages to single sheet N Up printing 71 N network choosing a network connection 17 configuring the network address 19 creating a Local Area Network LAN 19 setup and configuration 16 TCP IP and IP addresses 19 network connection 17 Ethernet 17 network path obtaining printer s URL Windows 2000 or later 27 non Dell supplies 94 O obtaining the printer s network path Windows 200...

Страница 142: ...ings Windows 2000 or later 29 printer driver available 24 installing 24 Macintosh OS X version 10 4 and higher 32 operating systems 24 other methods installation Windows 2000 or later 26 page description languages 24 quick CD installation Windows 2000 or later 25 verifying installation Windows 2000 or later 29 Windows 2000 or later 25 printer management software 23 printer management tools 23 prin...

Страница 143: ...ing up the network 16 software printer management 23 solving paper jams 119 special job types 83 special media 58 printing 58 specifications controller 138 environmental 135 memory 138 performance 137 product 133 stand 11 status messages 94 supplies low 94 non Dell supplies 94 ordering 94 replacement 93 94 supported media 43 T TCP IP addresses 19 TCP IP protocol Microsoft Windows 26 transparencies...

Страница 144: ...creating an IPP printer Windows 2000 or later 28 Microsoft IPP Port 27 Microsoft TCP IP protocol Windows 2000 or later 26 obtaining the printer s network path Windows 2000 or later 27 other methods installation Windows 2000 or later 26 printing a test page Windows 2000 or later 27 30 quick CD installation Windows 2000 or later 25 troubleshooting Windows 2000 or later 29 verifying driver installati...

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