Troubleshooting
Dell 7130cdn Professional Color Printer
User Guide
120
Media Misfeeds
Probable Causes
Solutions
The media is not correctly positioned in the tray.
Remove the misfed media and reposition the
media properly in the tray. Ensure that the media
guides in the tray are set correctly.
The number of sheets in the tray exceeds the
maximum sheets allowed.
Remove the excess media and load media below
the fill line.
The media guides are not correctly adjusted to the
media size.
Adjust the media guides in the tray to match the
size of the media.
Warped or wrinkled media is loaded in the tray.
Remove the media, smooth it out, and reload it. If
it still misfeeds, do not use that media.
The media is moist from humidity.
Remove the moist media and replace it with new,
dry media.
Unsupported media (wrong size, thickness, type,
etc.) is being used.
Special media must be loaded in Tray 1 (MPT)
only.
Use Dell-approved media. See
Supported Media
on page 43.
The recommended transparency or label sheet is
facing the wrong way in Tray 1 (MPT).
Load the transparencies or label sheets according
to the manufacturer’s instructions.
Envelopes are loaded incorrectly in the tray..
Envelopes must be loaded LEF. To use SEF, you
must define a SEF custom size.
The media feed roller is dirty.
Clean the media feed roller. For more details, see
Maintenance and Cleaning
on page 88.