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Troubleshooting  |  

21

Troubleshooting

If DDM cannot work with your monitor, DDM will show below icon in your 
notification tray. 

2020/08/01

10:17 AM

Click on the icon, 

DDM

 shows a more detailed error message. 

2020/08/01

10:17 AM

Please note that DDM only works with Dell branded monitors. If you are using 
monitors from other manufacturers, DDM doesn’t support them.

If DDM is unable to detect and/or communicate with a supported Dell monitor, 
please take below actions to troubleshoot: 

1. 

Make sure the video cable is properly connected to your monitor andyour PC, 
especially the connectors should be firmly inserted into position.

2. 

Check the monitor OSD to ensure DDC/CI is enabled.

3. 

Make sure you have the correct and latest display driver from the graphics 
vendor (Intel, AMD, NVidia, etc.). Display driver is often the cause of DDM failure.

Содержание 210-AXLH

Страница 1: ...Model S3221QS Regulatory model S3221QSc Dell S3221QS Monitor Dell Display Manager User s Guide ...

Страница 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2020 08 Rev A00 ...

Страница 3: ...unctions 7 Assigning Preset Modes To Applications 9 Organizing Windows With Easy Arrange 10 Managing Multiple Video Inputs 13 Restoring Application Positions 15 Attach DDM To Active Window Only Window 10 18 Applying Energy Conservation Features 19 Other Shortcut Keys 20 Troubleshooting 21 ...

Страница 4: ...system starts and will place its icon in the notification tray Information about monitors connected to the system is always available when hovering over the notification tray icon Dell S3221QS Standard 2020 08 01 3 56 PM NOTE Dell Display Manager uses DDC CI channel to communicate with your monitor Ensure that DDC CI is enabled in the menu as below Input Source Color Display Personalize Menu Dell ...

Страница 5: ...ic target monitor can be selected using the menu provided The Quick Settings dialog box enables convenient adjustment of the monitor s brightness and contrast levels You can select Manual Mode or Auto Mode and the screen resolution can be changed The Quick Settings dialog box also provides access to Dell Display Manager s advanced user interface which is used to adjust Basic functions configure Au...

Страница 6: ...l Shift D Use page up down key or click on to flip through all Easy Arrange layouts Control individual monitor in multi monitor setup From dropdown box to select monitor selected monitor has Dell logo shown Move DDM UI to the monitor to be controlled Press Ctrl Shift D to bring up the mini UI under the mouse pointer ...

Страница 7: ...application An on screen message displays the current preset mode whenever it changes The selected monitor s Brightness and Contrast can also be directly adjusted from the Basic tab Standard ComfortView Movie FPS RTS RPG Color Space Warm Cool Custom Color NOTE When multiple Dell monitors are connected select Enable display matrix control to apply brightness contrast and color presets controls to a...

Страница 8: ...8 Setting Basic Display Functions Dell S3221QS 3840x2160 ...

Страница 9: ...n each connected monitor or it can vary from one monitor to the next Dell Display Manager is pre configured for many popular applications To add a new application to the assignment list simply drag the application from the desktop Windows Start Menu or elsewhere and drop it onto the current list NOTE Preset Mode assignments for batch files scripts loaders and non executable files such as zip archi...

Страница 10: ...t are displayed momentarily on the monitor Next drag an open window across the monitor While the window is being dragged the current window layout is displayed and an active region gets highlighted as the window passes over it At any time drop the window into the active region to place the window in that region Dell S3221QS To create a custom window layout size and position the windows maximum 10 ...

Страница 11: ...ing Windows With Easy Arrange 11 To use the custom layout select the custom layout icon To delete the currently saved custom layout close all windows on the desktop and then click the Save link in Easy Arrange ...

Страница 12: ...ing Hold down Ctrl while resizing current Easy Arrange layout to adjust the size and numbers of cells in a layout Newly formed Easy Arrange pattern is saved into the Easy Arrange icon position Hold down Ctrl while clicking on a modified layout icon to restore it to default layout Easy Arrange layouts for portrait mode Portrait mode Easy Arrange icons are presented when monitor is rotated NOTE An a...

Страница 13: ... save your changes after editing You can define a shortcut key to quickly switch to your favorite input and another shortcut key to quickly switch between two inputs if you often work between them NOTE DDM communicates with your monitor even when the monitor is displaying video from another computer You can install DDM on the PC you frequently use and control input switching from it You may also i...

Страница 14: ...and sub window Please save your change after your selection You can define a shortcut key to quickly swap the video inputs between main window and sub window Click Video swap button or use the defined Video swap shortcut key to swap the video inputs between main window and sub window ...

Страница 15: ...your computer to the monitor s You can quickly access this feature by right clicking on DDM icon in the notification tray If you choose Auto restore window layout your application windows positions are tracked and remembered by DDM DDM automatically puts the application windows into their original positions when you reconnect your PC to your monitor s ...

Страница 16: ... to go back to a favorite layout after you have moved the application windows around you can first Save current window layout and later Restore saved window layout You may use monitors with different models or resolutions in your daily routine and ...

Страница 17: ...d restore application positions accordingly In case you need to replace a monitor in a monitor matrix configuration you can save the window layout before replacement and restore the layout after a new monitor is installed NOTE You should keep your applications running in order to benefit from this feature DDM does not launch applications ...

Страница 18: ...ly Window 10 Change preset or snap to different partitions DDM icon attached to active window and user can easily switch window position change color preset mode and associate auto preset mode Shortcut key trigger On a running app window press Ctrl Shift Ins also triggers the attached DDM menu Move app window among Easy Arrange cells Send the app window to previous next Easy Arrange cell Move app ...

Страница 19: ... Options tab is available that provides PowerNap energy conservation options You can choose to set the monitor s brightness to the minimum level or to put the monitor to sleep when the screensaver is activated NOTE The Dark Stabilizer shortcut key is available only when you select FPS RTS or RPG preset mode ...

Страница 20: ...hese operations Program shortcut key to quickly open the Quick Settings dialog box Easy Arrange MRU shortcut key to quickly apply the 5 recently used window layouts Application window shortcut key to launch a quick menu for options under Auto Mode and Easy Arrange Dark Stabilizer shortcut key to quickly improve the visibility in the dark gaming scenarios ...

Страница 21: ... other manufacturers DDM doesn t support them If DDM is unable to detect and or communicate with a supported Dell monitor please take below actions to troubleshoot 1 Make sure the video cable is properly connected to your monitor andyour PC especially the connectors should be firmly inserted into position 2 Check the monitor OSD to ensure DDC CI is enabled 3 Make sure you have the correct and late...

Страница 22: ...eries of Dell monitors You can refer to Dell Product Support websites formore information Gaming monitors using Nvidia based G sync technology Virtual and wireless displays do not support DDC CI Some early models of DP 1 2 monitors it may be necessary to disable MST DP 1 2 using the monitor OSD If your PC is connected to the Internet you will be prompted with a message when a newer version of DDM ...

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