be guaranteed.
Replace the toner cartridge for the best print quality
when this message appears. Using a cartridge beyond
this stage can result in printing quality issues (See
Replacing the toner cartridge
).
Dell does not recommend using non-genuine Dell
toner cartridge such as refilled or remanufactured.
Dell cannot guarantee non-genuine Dell toner
cartridge's quality. Service or repair required as a
result of using non-genuine Dell toner cartridges
will not be covered under the machine warranty.
Replace
new
Fuser unit
The life of the fuser unit has expired.
Replace the fuser unit with a new one. Contact the
service representatives.
Self
Diagnostics
Please wait
The engine in your printer is checking some
problems detected.
Please wait a few minutes.
Solving other problems
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested
solutions until the problem is corrected. If the problem persists, call for service.
Power problems
Click this link to open an animation about solving power problems.
Condition
Suggested solutions
The machine is not receiving power,
or the connection cable between the computer and the
machine is not connected properly.
Plug in the power cord and press
Power
(
)
button on the control panel.
Disconnect the machine cable and reconnect it.
Paper feeding problems
Condition
Suggested solutions
Paper jams during
printing.
Clear the paper jam (See
Clearing paper jams
).
Paper sticks together.
Check the maximum paper capacity of the tray (See
Print media specifications
).
Make sure that you are using the correct type of paper (See
Print media
specifications
).
Remove paper from the tray and flex or fan the paper.
Humid conditions may cause some paper to stick together.