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Troubleshooting
DeLaval farm monitoring camera
FMC-IP1.1
1 Troubleshooting table
No.
Symptom
Cause
Action
1
The camera does not work
and the LED on the camera
is not lit.
The camera has no power
supply.
n
Check the power adapter
cable.
n
Check the power adapter.
n
Make sure that the power
socket works properly.
2
No image in the PC soft-
ware or application.
The camera is offline.
n
Place the camera within
Wi-Fi range (see
"Installa-
tion tips"
)*.
n
Check that the antenna is
attached properly.
n
Reboot the camera.
For more information, see
The PC/smart device is offline.
n
Check the internet con-
nection of the PC/smart
device.
The computer/smart device
has malfunction.
n
Restart the PC software/
application
n
Restart the computer/
smart device.
Strict configuration of the
router (firewall) by an IT-pro-
fessional.
n
Contact an IT-professional
and ask them to open the
router to make it receptive
to video streams.
3
No image in the PC soft-
ware but it works in the app.
Anti-virus software stops the
camera view.
n
Update the anti-virus soft-
ware.
n
Go to the anti-virus soft-
ware settings and allow
the PC program
"DeLaval
FMC-IP"
.
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DeLaval farm monitoring camera FMC-IP1.1
Troubleshooting
© DeLaval 2021.
2021-12-07
82 (88)
Содержание FMC-IP1.1
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