Deif PICUS PPM 300, Руководство пользователя

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Checks and
recovery 1. Check all prerequisites were followed before updating the firmware.
• To recover the controller:
◦ If the firmware update fails, the controller rack needs to be powered off and on to clear the
update attempt.
◦ Ensure you follow all prerequisites before attempting to update the software.
◦ See Firmware , Installation prerequisites in this document for further information.
◦ You can then attempt updating the firmware again.
◦ See Firmware , Installing firmware in this document for further information.
2. Firmware update has failed to apply or becomes stuck.
• Check the LED indication on both PSM3.1 and PCM3.1 modules.
• If the PCM3.1 System status LED and PSM3.1 Internal communication status LED are
flashing for more than one minute, the software update has failed to apply correctly.
◦ To recover this situation, the controller rack needs to be powered off and on to clear the
update attempt.
◦ Launch PICUS and with the controller selected, use Initial DL option.
◦ You can then attempt updating the firmware again.
◦ See Connection , Initial DL in this document for further information.
◦ If you experience further problems after using Initial DL , please contact DEIF support.
◦ Support: DEIF offers 24-hour support. See http://www.deif.com for contact details. There
may be a DEIF subsidiary located near you. You can also e-mail support@deif.com.
18.4 Files
18.4.1 Unable to locate file(s)
Problem
Unable to locate previously saved file(s) with PICUS.
Possible cause(s) • File(s) have been saved on a network drive.
INFO
PICUS may not be able to access network drive paths, depending upon your IT system.
Checks and
recovery • Check the file(s) have been saved to a local drive.
◦ Move the file(s) to a local drive if necessary.
◦ Attempt to locate the file(s) again.
PPM 300 PICUS manual 4189341080 UK
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