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10  Troubleshooting

10.1  Error messages B-Control

10.1.1  Error code display

If an error is detected, the error code is displayed automatically.

Note

The reset is automatic.

10.1.2  Fault code display

If a fault is detected, the fault code is displayed automatically.

Note
The 

 and 

 icons flash.

Reset by pressing the 

 button.

10.2  Error messages IniControl 2

10.2.1  Error messages

Resetting the control panel allows the appliance to be restarted.
The message 

 appears when a fault code is detected. After resolving 

the problem, pressing the 

 key resets the appliance's functions and 

thus eradicates the fault.
If several faults occur, they are displayed one after the other.

1. Reset the control panel by pressing the 

 key for 3 seconds, 

when an error message is displayed. 

In economy mode, the appliance will not run a domestic hot water 

heating cycle after a central heating cycle.

2. Display the current operating status by briefly pressing the 

 key.

10.2.2  Accessing the error log 

Note

The error and fault codes are listed together in the log.

1. Access the menus by pressing the two keys on the right simultane­

ously. 

Fig.53

Error code display

MW-3000240-4

Fig.54

Fault code display

MW-6000210-4

Fig.55

MW

-5

0

0

0

0

6

1

-3

Fig.56

MW-5000060-3

Fig.57

MW-2000369-1

10 Troubleshooting

38

EFU C

7642056 - v06 - 31072017

Содержание NeOvo Condens EFU C 40

Страница 1: ...EASYLIFE SUSTAINABLE COMFORT Neovo MW 8000030 5 en User Guide Oil fired Condensing Boiler NeOvo Condens EFU C 40 EFU C 50...

Страница 2: ...sing the product and keep it in a safe place for later reference In order to ensure continued safe and efficient operation we recommend that the product is serviced regularly Our service and customer...

Страница 3: ...ontrol 17 5 1 Browsing in the menus 17 5 2 Start up 17 5 3 Shutdown 17 5 3 1 Switching off the heating 17 5 3 2 Stopping domestic hot water production 18 5 3 3 Shutting down the installation 18 5 4 Fr...

Страница 4: ...ith water 36 9 3 Venting the installation 37 10 Troubleshooting 38 10 1 Error messages B Control 38 10 1 1 Error code display 38 10 1 2 Fault code display 38 10 2 Error messages IniControl 2 38 10 2 1...

Страница 5: ...ermitted to in stall the boiler in accordance with prevailing local and national regulations Important Allow the space required to correctly install the boiler Refer to the Overall space needed for th...

Страница 6: ...rer its after sales service or per sons with similar qualifications in order to obviate any danger Important The installation must comply on all points with prevailing regulations and directives which...

Страница 7: ...etc that govern works and interventions in individual homes blocks of flats or other buildings Note Keep the boiler accessible at all times Caution Install the boiler in a frost free environment Note...

Страница 8: ...y not be invoked in the following cases Failure to abide by the instructions on installing the appliance Failure to abide by the instructions on using the appli ance Faulty or insufficient maintenance...

Страница 9: ...als provided with the appliance Call on a qualified professional to carry out installation and initial commissioning Get your installer to explain your installation to you Have the required inspection...

Страница 10: ...rsonal in jury Caution Risk of material damage Important Please note important information See Reference to other manuals or pages in this manual 2 1 2 Symbols used on the appliance 1 Alternating curr...

Страница 11: ...petroleum products Fatty Acid Methyl Esters used as heating fuel 3 2 Technical data Tab 2 Technical parameters for boiler space heaters Product name EFU C 40 EFU C 50 Condensing boiler Yes Yes Low tem...

Страница 12: ...power level indoors LWA dB 57 65 Emissions of nitrogen oxides NOX mg kWh 90 91 1 Low temperature means for condensing boilers 30 C for low temperature boilers 37 C and for other heaters 50 C return t...

Страница 13: ...el walls Pre assembled and pre set oil burner Electronic control panel Flue gas discharge via a chimney type connection 4 2 Main components 4 2 1 Boiler 1 Control panel 2 On Off switch 3 Access to the...

Страница 14: ...domestic hot water parameters raising the value 4 MODE display accessing the menu selected or confirming the value modifi cation 4 4 2 Description of the display Burner Operation Burner ON Operating...

Страница 15: ...cess to information on the additional PCBs connected Display of PCB names The name of the PCB for which the parameters are displayed is shown as 3 characters CU OH04 central unit PCB for the boiler SC...

Страница 16: ...flashing symbol for SUMMER mode Other Information Chimney Sweep Menu forced operation in full load mode Three way valve connected Three way valve closed Three way valve open Pump running Fig 14 MW 100...

Страница 17: ...he main display 5 2 Start up If the boiler was powered off 1 Check that the heating system and the boiler are adequately primed with water Recommended pressure between 0 15 and 0 2 MPa 1 5 and 2 0 bar...

Страница 18: ...by a qualified profes sional if the home is left empty for a long period of time and there is a chance of frost Important To prevent the radiators and the installation from freezing in pla ces where t...

Страница 19: ...o access the next menu access the next sub menu access the next parameter increase the value Press the key to access the previous menu access the previous sub menu access the previous parameter decrea...

Страница 20: ...st of the manual 6 2 2 Selecting a PCB 1 Access the menus by pressing the two keys on the right simultane ously 2 Access the PCB selection menu only when several PCBs are present Important The PCB sel...

Страница 21: ...een displays The frost protection function continues to run The heating has been shut down Note Press the key to restart the appliance the screen will display 5 Confirm by pressing the key 6 Go back t...

Страница 22: ...by pressing the key 6 Go back to the main display by pressing the h key Note The display disappears after a few seconds of inactivity 6 3 3 Shutting down the installation It is recommended that the b...

Страница 23: ...integrated protection device switches itself on This device functions as follows If the water temperature is lower than 7 C the circulation pump starts up The water temperature is lower than 4 C the...

Страница 24: ...tting the parameters 7 2 1 Setting the heating water temperature No temperature sensor connected Outside temperature sensor con nected Set the heating water temperature setpoint Set the required room...

Страница 25: ...turning the set ting button 2 Go back to the main display by pressing the key for two seconds Note After five seconds without pressing any keys on the control panel the display goes back to the main...

Страница 26: ...enu Parameter Description CU OH04 factory setting Factory setting SCB 04B SCB 04C CP010 Heating water flow temperature set point for the heated zone if no outside temperature sensor has been connected...

Страница 27: ...rom 20 to 30 C not available 25 C CP200 Room temperature set point in forced mode Can be set from 5 to 30 C 20 C 20 C CP320 Circuit operating mode timer programming manual mode frost protection mode 0...

Страница 28: ...C 10 C Note AP Appliance Parameters Appliance parameters Tab 9 List of parameters in the sub menus of the User menu Parameter Description CU OH04 factory setting Factory setting SCB 04B SCB 04C AP016...

Страница 29: ...cuit C Parameter Description Unit CU OH04 PCB SCB 04B PCB SCB 04C PCB AC001 Number of hours operation hours X X AC005 Consumption in heating mode kWh X AC006 Consumption in domestic hot water producti...

Страница 30: ...gs may impair operation of the appliance 1 Access the User menu Important The User menu is only available when the icon flashes 2 Select the desired sub menu by pressing the or key 3 Confirm the selec...

Страница 31: ...domestic hot water temperature Note Domestic hot water production can be managed via the TIME PROG sub menu dedicated to timer programming 1 Access the domestic hot water production parameters by pre...

Страница 32: ...move to the left 5 Confirm the selection by pressing the key 6 Set the start time for the period by pressing the or keys 7 Confirm the selection by pressing the key 8 Select the status that correspon...

Страница 33: ...nt by pressing the key 4 Go back to the main display by pressing the h key Note To force domestic hot water production select the parameter available in the User menu 8 3 Reading out measured values T...

Страница 34: ...Heating circuit hydraulic pressure in the heating system bar X AM027 Outside temperature C X AM051 Generator relative output X AM091 Seasonal mode active Summer Winter X X AM101 Temperature set point...

Страница 35: ...ominal internal set point limited internal set point normal output check temperature stabilisation time boiler in domestic hot water production mode nominal internal set point limited internal set poi...

Страница 36: ...Check the hydraulic pressure in the installation Caution If the hydraulic pressure is lower than 0 08 MPa 0 8 bar more water should be added Top up the water level in the heating in stallation to reac...

Страница 37: ...nting valve with the bleed key keeping a cloth pressed against the vent 8 Wait until water comes out of the venting valve and then close the venting valve Warning The central heating water may still b...

Страница 38: ...appliance s functions and thus eradicates the fault If several faults occur they are displayed one after the other 1 Reset the control panel by pressing the key for 3 seconds when an error message is...

Страница 39: ...key When this menu opens the row of the error in the log appears briefly The PCB name appears Go back to the error list by pressing the h key Note The errors are stored from the most recent to the ol...

Страница 40: ...not hang curtains in front of the radiators Install reflective panels behind the radiators to prevent heat losses Insulate the pipes in rooms that are not heated cellars and lofts Close the radiators...

Страница 41: ...liable for material damage intangible los ses or physical injury resulting from an installation that does not comply with Legal or regulatory requirements or provisions laid down by the local au thori...

Страница 42: ...s dB 57 65 See For specific precautions on assembly installation and mainte nance see the chapter on Safety Instructions 13 2 Product fiche Temperature Controls Tab 19 Product fiche for the Temperatur...

Страница 43: ...acteristics Boiler and supplementary heat pump installed with low temperature heat emitters at 35 C Seasonal space heating energy efficiency class of package Seasonal space heating energy efficiency o...

Страница 44: ...1 2 II package without hot water storage tank II package with hot water storage tank 0 0 0 0 1 0 3 0 37 0 2 0 55 0 70 0 3 0 75 0 85 0 4 0 85 0 94 0 5 0 95 0 98 0 6 0 98 1 00 0 7 1 00 1 00 1 The inter...

Страница 45: ...13 Appendix 7642056 v06 31072017 EFU C 45...

Страница 46: ...13 Appendix 46 EFU C 7642056 v06 31072017...

Страница 47: ...nological information contained in these technical instructions as well as any drawings and technical de scriptions supplied remain our property and shall not be multiplied without our prior consent i...

Страница 48: ...DE DIETRICH THERMIQUE 57 rue de la Gare F 67580 MERTZWILLER BP 30 MW 8000005 12 7642056 v06 31072017 7642056 001 06...

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