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How to return your board for service
If you believe service is needed, please call the DayStar Technical Support
Department for assistance at 404-967-2077 before you return the product. Many
times w e can solve problems without asking you to send the board in for ser
vice. If the board does require service within the first 30 days o f purchase,
please contact your dealer first.
We will be happy to serve you. Items returned for service must have an RA
(Return Authorization) number, which will be issued to you or your dealer
when you call DayStar’
s Technical Support Department. Returned items must be
sent back in good condition, unmodified and undamaged, with the board pack
aged in the provided anti-static bag and with shipping charges prepaid. DayStar
will repair or replace the board and ship it back to you or your dealer. For each
item you return, you must enclose your name, address, telephone number, RA
number, a description of the problem and a cop y o f the bill o f sale bearing the
appropriate DayStar serial numbers as proof of the original date of purchase.
NOTE: P rod u cts retu rn ed w ith ou t ap p rop ria te a u th oriza tion on the ou t
sid e o f the p a ck a g e w ill n ot be accep ted u p on a rriv a l a t DayStar.
Please direct all correspondence and technical questions to:
DayStar Digital, Inc.
Technical Support Department
5536 Atlanta Highway
Flowery Branch, GA 30542
404-967-2077
AppleLink (DAYSTAR.TECH)
CompuServe (75300,1544)
America Online (DAYSTAR OL)
GEnie (DAYSTAR)
eWorld (DAYSTAR OL)
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