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REBUILD
Q:
Does the RAID System have to be connected to the host computer when it is
in rebuild mode?
A:
No, it does not have to be. The RAID System can support offline rebuild,
which means it can perform the rebuild function without being connected to a
host computer.
Q:
I replaced a hard drive with the new one when the RAID System is rebuilding
and a warning notice of “the device is not safely removed” pops out. What
should I do?
A:
This only occurs when the RAID System is connected under the USB 2.0
interface. Please ignore the warning and continue the rebuilding process.
Q:
I replaced a bad hard drive with a new one, but the Automatic Rebuild is not
triggered by itself. Why is that?
A:
You have to go to RAID MASTER to assign the new hard drive as a “Spare”
under the Advanced Mode Menu. Once it is assigned, the Rebuild process
should start. Please refer to “Adding or Changing a Spare” and “Deleting a
Spare” under “Advanced RAID Configuration” section for more information. If the
“Add Spare” feature is not available for this particular new hard drive, it is
possible that this hard drive have already been configured with another RAID
(broken or degraded). First, go to “Deleting a Spare” under “Advanced RAID
Configuration” section to erase the previous RAID configuration in this new hard
drive. Then, the “Add Spare” feature will become available and simply follow the
steps specified in “Adding or Changing a Spare” under “Advanced RAID
Configuration” section.
RAID MODE PASSWORD
Q:
What is the RAID Mode password for? I tend to forget the password I create
so can I choose not to create one?
A:
The purpose of the password is to protect the “changes” done for the system
under the RAID MASTER or LCM for the RAID Mode setup, not for the data itself.
User can choose to or not to set up a password based on preference. The
password is limited to 8 digits maximum. It is highly recommended to use
numbers only because the same password would need to be inserted in the LCM
if the RAID MASTER software is not available and each alphabet letter is
represented by its placement in the alphabet (i.e. 1 for “A”, 11 for “K”, 26 for “Z”),
chosen by clicking the button that many times.
Q:
What if I forgot my RAID Mode password?
A:
If the password is forgotten, then the hard drives need to be reformatted
individually under a Low Level Format (which needs to be performed under the
BIOS of the host, not the OS itself).
