Dataradio Integra-TR, Техническое руководство, Страница: 13 / 68

1-11
Part No. 001-4008-101/102
A Return Material Authorization (RMA) is required when returning equipment to Dataradio for repair.
Contact the Technical Service Department at 800-992-7774 (extension 6707) or send an email
(rma@dataradio-cor.com) to request an RMA number. Be prepared to give the equipment model and serial
number, your account number (if known), a detailed reason for return, a "ship to" address (with return
shipping instructions), a "bill to" address, and a contact name. No equipment will be accepted without an
RMA number.
Include the RMA number, a complete description of the problem, and the name and phone number of a
contact person with the returned units. This information is important. The technician may have questions
that need to be answered to identify the problem and repair the equipment. The RMA number helps locate
your equipment in the repair lab if there is a need to contact Dataradio concerning the equipment. Units sent
in for repair will be returned to the customer re-tuned to the current Dataradio Test and Tune Procedure and
will conform to all specifications noted in this section
Customers are responsible for shipping charges (to Dataradio) for returned units in warranty. Units in
warranty are repaired free of charge unless there is evidence of abuse or damage beyond the terms of the
warranty. Dataradio covers return shipping costs for equipment repaired while under warranty.
Units out of warranty are subject to repair service charges. NOTE: All requests for out of warranty repairs
require a purchase order and are subject to credit approval. Customers are responsible for shipping charges
(to and from Dataradio) on units out of warranty. Return shipping instructions are the responsibility of the
customer.
1.7 PHYSICAL DESCRIPTION
Integra-TR consists of a logic PCB (which includes modem circuitry) and a radio module. Each logic PCB
and radio module are matched together and characterized in the factory to optimize performance as an
intelligent unit. The two boards then slide into the rails of an extruded aluminum case.
DTE connection is made via a front panel connector. Power is applied through a rear panel 4-pin connector
which includes two programmable analog connections usable as inputs or outputs.
The unit is not hermetically sealed and should be mounted in a suitable enclosure where dust and/or a
corrosive atmosphere are anticipated. Physically, there are no external switches or adjustments. All operating
parameters are set using the Field Software Program.
1.8 DIAGNOSTICS
Integra-TR has sophisticated built-in diagnostics that may be transmitted automatically without interfering
with normal network operation. In addition, commands to generate test transmissions, etc., may be issued
either locally or remotely.
Diagnostic information takes one of two forms:
Online Diagnostics Information is automatically sent by each unit at the beginning of every data
transmission.
Offline Diagnostics Information is sent by a specific unit in response to an inquiry made locally or from
another station.