Intuition 1000 Operators Documentation
Handling Calls to a Busy Extension (Camp-On)
Answer the call, and if the extension is busy you will see the following
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If the caller wishes to hold at that extension, press the release key.
Handling Calls to a Busy Extension with a Call Holding
Answer the call; you will hear busy tone and will not be able to speak to the source (no ear).
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Press release destination key to speak to the caller, advise them that the line is busy with a call
holding.
Holding calls at the switchboard
To hold a call on the switchboard press hold key on the keypad.
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Intuition 1000 Guide
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