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Matrix-1000™ 

 

42  

 

5 TROUBLESHOOTING 

 
 

5.1 GENERAL 

GUIDELINES 

 

• 

When wiring the device, pay careful attention to the pin number of the signals 

and whether you are referring to the 25-pin connector or to the C-BOX 100 
spring clamp connectors. 

• 

If you need information about a certain reader parameter you can refer to the 

VisiSet

 program help files. Either connect the device and select the parameter 

you’re interested in by pressing the F1 key, or select 

Help/Contents/Matrix 

Configuration

 from the command menu. 

• 

If you’re unable to fix the problem and you’re going to contact your local 

Datalogic office or Datalogic Partner or ARC, we suggest providing (if possible): 
Application Program version, Parameter Configuration file, Serial Number and 
Order Number of your reader. You can get this information while VisiSet™ is 
connected to the reader: the Application Program version is shown in the 
Terminal Window; the Parameter Configuration can be saved on a .ini file 
applying the 

File/Save pars to file

 command in the Parameter Setup window; 

Serial Number and Order Number can be get applying the respective command 
in the 

Tools 

menu. 

 

TROUBLESHOOTING GUIDE 

Problem Suggestion 

Power ON: 

the “PWR” LED is not lit. 

• 

Is power connected? 

• 

If using a power adapter (like PG6000), is it 
connected to wall outlet? 

• 

If using rail power, does rail have power? 

• 

If using C-BOX 100, does it have power (check 
switch and LED)? 

• 

Check if you are referring to the 25-pin 
connector or to the C-BOX 100 spring clamp 
connectors. 

• 

Measure Voltage either at pin 13 and pin 25 (for 
25-pin connector) or at spring clamp 1 and 2 (for 
C-BOX 100). 

After Power ON: 

the "READ" LED is lit or 
blinking without any code 
in front of the reader and 
the connection to VisiSet™ 
fails. 

• 

Contact your local Datalogic office or Datalogic 
Partner or ARC. 

Содержание Reader Matrix-1000

Страница 1: ...Matrix 1000 Reference Manual...

Страница 2: ......

Страница 3: ...Matrix 1000 REFERENCE MANUAL...

Страница 4: ...provements without prior notification Datalogic shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the use o...

Страница 5: ...LATION 7 2 1 Package Contents 7 2 2 Mechanical Installation 8 2 2 1 Mounting Matrix 1000 10 2 3 Electrical Connections 11 2 3 1 Power Supply 14 2 3 2 RS485 Half Duplex Main Interface 15 2 3 3 Auxiliar...

Страница 6: ...iv 3 4 2 Calibration 35 3 5 Image Capture and Decoding 39 3 6 Statistics 40 4 MAINTENANCE 41 4 1 Cleaning 41 5 TROUBLESHOOTING 42 5 1 General Guidelines 42 6 TECHNICAL FEATURES 46 GLOSSARY 49 INDEX 51...

Страница 7: ...isiSet Help On Line Matrix Reading Methods Matrix Host Mode Programming Matrix SW Parameter Guide provided as supplementary documentation on CD ROM SERVICE SUPPORT AND WARRANTY Datalogic provides seve...

Страница 8: ...ION BEFORE INSTALLING THE PRODUCT This product is intended to be installed by Qualified Personnel only This product is intended to be connected to a UL Listed Computer which supplies power directly to...

Страница 9: ...vii GENERAL VIEW Matrix 1000 Figure A Reading Window Auxiliary Interface Main Tx LED Good Read LED Main Auxiliary Interface 1 2 4 5 3 6 7 External Trigger LED Power On LED 1 4 5 3 6 7 2...

Страница 10: ...ing according to the signals necessary for the layout of your application Layout Point to point or Multidrop etc sub pars 2 6 Cabling Power Main RS485 Auxiliary RS232 External Trigger Input and Output...

Страница 11: ...ram is factory loaded onto Matrix 1000 This program controls code reading data formatting serial port and many other operating and control parameters It is completely user configurable from a Laptop o...

Страница 12: ...oftware Different operating modes to suit various application requirements User defined database of acquisition recipes parameter sets Verifier option with a user defined match code database Diagnosti...

Страница 13: ...he reader PWR red LED indicates that the reader is connected to the power supply see Figure A 7 TRIG yellow LED indicates external trigger activity Figure A 6 for details refer to par 2 3 4 READ red L...

Страница 14: ...BOX100 1 m 93A051200 CAB 6002 cable to C BOX100 2 m 93A051210 CAB 6005 cable to C BOX100 5 m 93ACC1510 C BOX 100 passive connection box 93A301000 C BOX 300 Connection box PROFIBUS 93A301030 C BOX 310...

Страница 15: ...ication in Figure 1 as well as deformed and or overprinted codes also when they are damaged or printed on high reflective surfaces see Figures 2 3 4 Figure 1 96 vial Rack with DataMatrix Codes to Trac...

Страница 16: ...by Matrix 1000 in spite of Image Optical Distortion The Matrix 1000 is particularly suitable for applications requiring an array of readers to cover a very large reading area see Figure 5 Figure 5 Ten...

Страница 17: ...rts supplied with the equipment are present and intact when opening the packaging the list of parts includes Matrix 1000 reader Quick Reference Guide Test chart Matrix family CD ROM Auxiliary port con...

Страница 18: ...the body of the reader are for mechanical fixture Figure 7 The diagram below gives the overall dimensions of the reader and may be used for its installation Refer to paragraph 2 5 for correct positio...

Страница 19: ...INSTALLATION 9 2 mm inch 2 0 08 47 5 1 87 95 3 74 37 1 46 15 0 59 8 2 0 3 2 4 2 0 17 47 5 1 87 95 3 74 73 2 87 4 2 0 17 Figure 8 Mounting Bracket Dimensions...

Страница 20: ...1000 10 2 2 2 1 Mounting Matrix 1000 Using the Matrix 1000 mounting bracket you can obtain vertical shift and rotation of the reader as shown in the diagram below Figure 9 Positioning with Mounting Br...

Страница 21: ...terface positive pin 4 RTX485 Rx or Tx data of RS485 Half Duplex Main Interface negative pin 7 SGND Reference GND of RS485 Half Duplex Main Interface 3 5 NC 20 RXAUX Received data of RS232 Auxiliary I...

Страница 22: ...6 7 8 9 N C Not connected CAUTION Do not connect GND and SGND to different external ground references GND and SGND are internally connected through filtering circuitry which can be permanently damage...

Страница 23: ...C BOX 100 Terminal Block Connectors Power 1 3 5 VS 2 4 6 GND 7 8 EARTH GROUND 20 40 Reserved Inputs 27 EXT TRIG A polarity insensitive 28 EXT TRIG B polarity insensitive 29 30 NC 31 33 NC 32 34 NC 36...

Страница 24: ...upplied to the reader through the pins provided on the 25 pin connector see Figure 12 MATRIX 9 13 23 25 VS GND 1 SHIELD USER INTERFACE CHASSIS V Ground V 10 30 Vdc Figure 12 Power Supply Connection Th...

Страница 25: ...Figure 13 and par 2 6 2 The following pins of the 25 pin connector are used for RS485 half duplex communication Pin Name Function 2 RTX485 Transmitted received data 4 RTX485 Transmitted received data...

Страница 26: ...trix 1000 readers connected to a Multiplexer 1 0 max 1200 m three wires shield 7 4 2 7 4 2 120 Ohm MULTIPLEXER RTX485 RTX485 RS485REF SHIELD 120 Ohm MATRIX MATRIX MATRIX up to 31 x max 2 m 7 4 2 Earth...

Страница 27: ...re details refer to the Communication folder in the VisiSet Help On Line The RS232 interface is available on both Matrix 1000 D sub connectors with the following pinouts 9 Pin 25 Pin Name Function 2 2...

Страница 28: ...permanently connected as part of the system cabling it is recommended to use the 25 pin connector and connect the cable shield as shown in Figure 15 CAUTION Avoid simultaneous connection to 25 pin an...

Страница 29: ...ure A 6 is on The External Trigger can be used in One Shot Mode or in Phase Mode Its main functions are acquisition trigger in One Shot Mode phase ON phase OFF command in Phase Mode match code storage...

Страница 30: ...R INTERFACE VS MATRIX A Vext B V VCC GND OUT 30 Vdc Max Figure 19 Input NPN Command Using External Power USER INTERFACE VS MATRIX A B GND V VCC GND 9 OUT 25 Figure 20 Input NPN Command Using Matrix 10...

Страница 31: ...t 3 positive pin 17 OUT3 Configurable digital output 3 negative pin It is typically used to signal the data collection result It can also be used to control an external lighting system The idle state...

Страница 32: ...To Build A Simple Interface Test Cable The following wiring diagrams show a simple test cable including power external push button trigger and PC RS232 COM port connections Test Cable for Matrix 1000...

Страница 33: ...with different FOV and focus distance are available on request Refer to your local Datalogic distributor focus distance 115 mm 4 52 in code surface FOV 25 x 19 mm 0 19 x 0 75 in HD focus distance 155...

Страница 34: ...To simplify therefore we will use Pitch to describe both these angles Follow the suggestions below for the best orientation The Pitch angles are represented by the values P and S in Figure 24 Positio...

Страница 35: ...In this layout the data is transmitted to the Host on the Matrix 1000 aux serial interface Parameter configuration can always be accomplished using the Matrix 1000 auxiliary interface When either Phas...

Страница 36: ...ocol and the multidrop address for each reader Figure 27 Multiplexer Layout The Aux serial interface of each reader can be used for configuration purposes using VisiSet or in Local Echo communication...

Страница 37: ...ntium processor Win 95 98 2000 NT 4 0 or XP 32 MB Ram 5 MB free HD space one free RS232 serial port with 115 Kbaud SVGA board 800x600 or better using more than 256 colors 3 2 INSTALLING VISISET To ins...

Страница 38: ...enters Run Mode 2 Run the VisiSet program 3 Press Connect on the VisiSet menu bar The PC will automatically connect to the Matrix 1000 reader Upon connection Matrix 1000 exits Run Mode and displays t...

Страница 39: ...iSet Options The Options item from the VisiSet menu see Figure 28 presents a window allowing you to configure the logging function Log VisiSet window properties Environment VisiSet serial communicatio...

Страница 40: ...Matrix 1000 30 3 Figure 30 Options Environment Figure 31 Options Communication...

Страница 41: ...reading performance See par 3 4 2 4 Close the Calibration Tool window and disable the Interactive Mode by pressing the interactive button 5 Save the new configuration to the reader permanent memory b...

Страница 42: ...ter or Group a pop up menu appears allowing you to directly manage that particular parameter or group You can View the selected value for each parameter You can Restore the default value of each param...

Страница 43: ...bration Calibrates the acquisition parameters to maximize the reading performance see par 3 4 2 Communication Configures the parameters relative to each serial port regarding the transmission message...

Страница 44: ...tton See Figure 32 For successive configuration of other readers or for backup archive copies it is possible to save the configuration onto your PC by selecting the Save pars to file option from the F...

Страница 45: ...OK This tool provides a real time image display while Matrix 1000 is reading It also gives immediate results on the performance of the installed Matrix 1000 reader The Parameter Setup window works in...

Страница 46: ...meters in their order of appearance 1 increase the Exposure Time x 10 s 2 increase the Gain NOTE In general a longer exposure time corresponds to a lighter image but is susceptible to blurring due to...

Страница 47: ...37 3 Figure 35 Example Over Exposure Too Light Over exposure To correct this result it is recommended to change the following parameters in their order of appearance 1 decrease the Gain 2 decrease th...

Страница 48: ...ng code out of the Field of View To correct this result and have the code completely visible in the F O V it is possible to follow one or both the procedures listed below reposition the reader use the...

Страница 49: ...e Capture image and Decode last image functions from the VisiSet Main menu you can get information about the image decodable codes in terms of Symbology encoded Data Position and Orientation Decode Ti...

Страница 50: ...rformance can be viewed by enabling the Statistics parameter and selecting the View stats item in the File menu One of three different windows appears depending on the operating mode Refer to the Visi...

Страница 51: ...e A 1 periodically for continued correct operation of the reader Dust dirt etc on the window may alter the reading performance Repeat the operation frequently in particularly dirty environments Use so...

Страница 52: ...mation while VisiSet is connected to the reader the Application Program version is shown in the Terminal Window the Parameter Configuration can be saved on a ini file applying the File Save pars to fi...

Страница 53: ...the C BOX 100 spring clamp connectors Is the sensor connected to the EXT TRIG input Is power supplied to the photo sensor For NPN configuration is power supplied to one of the two EXT TRIG signals A o...

Страница 54: ...TISTICS parameter groups Reading the reader always transmits the No Read Message Position the reader as described in par 2 5 and through the VisiSet Calibration Tool Tune the DELAYED TRIGGERS if the m...

Страница 55: ...a label that is affixed on the bottom case near the reading window The Serial Number can also be obtained by selecting Tools Get reader serial number from the command menu in VisiSet A dedicated windo...

Страница 56: ...S232 2400 to 115200 bit s Input External Trigger Opto coupled and polarity insensitive Max voltage 30 Vdc Max input current 10 mA Output VOut ILoad 0 mA 30 Vdc Max VOut ILoad 10 mA 1 8 Vdc Max PD VOut...

Страница 57: ...ET OPERATING MODE ONE SHOT CONTINUOUS PHASE MODE CONFIGURATION MODE By means of VisiSet configuration software PARAMETER STORAGE Permanent memory Flash ENVIRONMENTAL FEATURES Operating temperature 0 t...

Страница 58: ...653 0 10 4 0 19 7 5 105 4 13 125 4 92 1031 SD 155 6 10 34 26 1 34 1 02 478 0 15 6 0 25 10 135 5 31 180 7 08 1041 LD 110 4 33 54 x 40 2 13 1 57 300 0 20 8 0 38 15 90 3 45 140 5 51 1051 MR 210 8 26 95 7...

Страница 59: ...hin the byte determines its meaning Bits per Second bps Number of bits transmitted or received per second Byte On an addressable boundary eight adjacent binary digits 0 and 1 combined in a pattern to...

Страница 60: ...use IP addresses to determine where to send data that is being transmitted over a network An IP address is a 32 bit number referred to as a series of 8 bit numbers in decimal dot notation e g 130 24...

Страница 61: ...nterface 15 G General View vii Glossary 49 Guide to Installation viii L Layouts 25 Multiplexer 26 Point to Point 25 M Maintenance 41 Cleaning 41 Mechanical Installation 8 Model description 4 Mounting...

Страница 62: ...elating to electromagnetic compatibility and product safety Bas e sur la l gislation des Etates membres relative la compatibilit lectromagn tique et la s curit des produits ber die Ann herung der Gese...

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