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Printer Manager

TroubleShooting Menu

The TroubleShooting menu for the WebAdmin access level contains settings and tools that help
you isolate card production issues. Use the TroubleShooting options to print test cards, view and
print the activity log, reset the log, reset counters, and reset the printer.

TroubleShooting Menu
Option

Function

WebUser

WebAdmin

Test Card

Print test cards

No

Change all current values and
run a test card

Activity Log

Display printer
activity

No

View

Reset Log

Reset the activity log

No

Yes

Print Request Log

Display a log of
printer requests

No

Yes (applies only to OpenCard
factory-activated printers)

Reset Counters

Reset card counters

No

Yes

Printer Reset

Restart the printer

No

Yes

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Содержание SD260L

Страница 1: ...Datacard SD260L SD360 SD460 Card Printers Installation and Administrator s Guide January 2017 Part No 527445 001 Rev D ...

Страница 2: ...ntries MasterCard is a registered trademark of MasterCard International Incorporated Visa is a registered trademark of Visa International Service Association All other product names are the property of their respective owners Proprietary Notice The design and information contained in these materials are protected by US and international copyright laws All drawings and information herein are the pr...

Страница 3: ...ent to a grounded power source Do not defeat or bypass the ground lead Place the equipment on a stable surface table and ensure floors in the work area are dry and non slip Know the location of equipment branch circuit interrupters or circuit breakers and how to turn them on and off in case of emergency Know the location of fire extinguishers and how to use them ABC type extinguishers may be used ...

Страница 4: ...n is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice for Canada Industry Canada This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian ...

Страница 5: ...s WEEE The model RX10 retransfer printer uses a lithium coin cell battery Refer to the service manual for battery removal instructions Notice for Australia This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Notice for China Simplified Chinese 警告此为 A 级产品在生活环境中该产品可能会造成无线电干扰在这种情况下可能需要用户对干...

Страница 6: ... is made in compliance with the State of California Safe Drinking Water and Toxic Enforcement Act of 1986 which requires warning labels on products that may contain elements that the State of California considers harmful California Lithium Perchlorate Warning Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate This notice is required by California Code of...

Страница 7: ...2014 First release of this document formerly Part No 527249 001 Updated for SD460 laminating system and XPS Card Printer Driver 5 0 B February 2015 Updated for XPS Card Printer Driver 6 0 added IPv6 information C November 2015 Updated for XPS Card Printer Driver 6 2 and new printer firmware functionality D January 2017 General updates ...

Страница 8: ...viii ...

Страница 9: ...Install the 200 Card Input Hopper 11 Install the Optional Cable Lock 12 Plug In and Power On the Printer 13 Use the Front Panel 14 Configure the Printer 14 Use IPv6 Addressing 14 Enable IPv6 15 Use the Card Printer Driver 16 Use OpenCard Data Format 17 Chapter 2 Elements of Card Design 19 Basic Card Design 19 Printing Design 20 Color Printing 20 Full Panel Ribbon 20 Short Panel Ribbon 21 Split Rib...

Страница 10: ...e Track Option ISO IAT 31 Single Track Option JIS 32 Magnetic Stripe Coercivity 33 Smart Card Design 33 Smart Card Processing Requirements 33 Smart Card Codes on the Printer Label 34 Single Wire Smart Card 35 Settings for Card Design in Printer Manager 35 Chapter 3 Printer Manager 37 Printer Manager 37 Printer Manager User Access Levels 38 WebUser 38 WebAdmin 38 WebService 38 Access Printer Manage...

Страница 11: ...Log Out Menu 86 Chapter 4 Supplies and Parts 87 Print Ribbon 88 Color Print Ribbon 88 Full Panel Color Print Ribbon 88 Short Panel Color Print Ribbon 88 Color Print Ribbon Kits 89 Monochrome Print Ribbon 89 Monochrome Print Ribbon Kits 90 Ribbon Saver 90 Print Ribbon Storage Guidelines 91 Laminator Supplies 92 Topcoat and Patch Overlays 92 Overlay Storage Guidelines 94 Cards 95 Card Size 95 Card M...

Страница 12: ...s 101 Appendix A SD460 Laminating System A 1 About the SD460 System A 1 SD460 Site Requirements A 2 System Dimensions A 2 Clearance Requirements A 3 SD460 Electrical Requirements A 3 Unpack the System A 4 Bolt Down Option A 5 Assemble the Printer and Laminator A 7 Connect the Power Cords A 8 Connect the SD460 System to a PC A 9 Connect a USB Cable A 9 Connect a Network Cable A 9 Load Laminator Ove...

Страница 13: ...ning at 2 GHz or faster 4 GB or more memory RAM and at least 1 GB free space on the hard drive One of the following operating systems supported by the XPS Card Printer Driver Windows 10 32 or 64 bit Windows 8 1 32 or 64 bit Windows 7 32 or 64 bit Windows Server 2012 R2 64 bit Windows Server 2008 R2 64 bit A USB 2 0 port or Ethernet network connection The printer can use only one connection type at...

Страница 14: ...nicating with the network USB Requirements You can connect up to eight card printers to a PC using USB cables To install a printer using a USB connection the following components are required A high speed USB port USB 2 0 is required A USB 2 0 cable to connect the printer to the PC A USB cable is supplied with the printer A PC that meets the PC Requirements described on page 1 If you need to conne...

Страница 15: ...hat provides the following A sturdy level surface Avoid unstable locations A surface that allows easy user access Refer to Printer Dimensions for more information Enough space to open all printer doors and to access power cords and data cables Refer to Clearance Requirements on page 4 Enough space around the printer to allow for ventilation Place the printer away from direct sunlight Do not place ...

Страница 16: ... the printer Additional clearance is required when using these options Refer to SD460 Site Requirements on page A 2 for SD460 site information We recommend that you provide a minimum of 3 inches 76 2 mm of additional clearance around the printer to maintain access to the power cord and data cables to load and remove cards and supplies and to provide ventilation 14 in 356 mm 14 in 356 mm 21 2 in 53...

Страница 17: ... communication protocol is disabled DPCL must remain enabled for the Card Printer Driver to function For more information refer to your printer s Driver Guide If your card production site requires secure printing use the following Datacard SD260L SD360 or SD460 card printers with DPCL2Secure enabled and DPCL2 disabled A PC that meets the PC requirements cited earlier in this section Ethernet or US...

Страница 18: ... print cartridge Load Cards If you are using a manual feed printer skip this step and keep a supply of blank cards close to the printer Do the following to load cards into the printer 1 Open the input hopper 2 Load the cards into the input hopper Cards can stick together Slide or fan the cards to separate the edges before placing them in the hopper Handle cards by their edges only Refer to Card Ha...

Страница 19: ... the take up spool counterclockwise one full turn Load the Cleaning Sleeve The cleaning sleeve removes debris from the card before printing begins It fits on a spindle that mounts on the print ribbon cartridge The printer ships with the cleaning roller spindle in the accessory box 1 Locate the cleaning roller spindle and slide the spindle into the cleaning sleeve a 2 Place the spindle with cleanin...

Страница 20: ...2 Hold the print ribbon cartridge by the handle and lower it into the printer with the handle toward the front of the printer 3 Make sure that the ribbon cartridge is correctly positioned in the guides 4 Close the printer cover Press down on the ridges on the front of the cover to make sure that it latches completely on both sides ...

Страница 21: ...ds up to 100 cards The large output hopper kit includes two base sections and the large output hopper The two base sections are identical with hooks marked by green circles that attach to the bottom of the printer To assemble the base arrange the base sections back to back as shown You can remove the standard hopper and attach the large output hopper without using tools You cannot install the larg...

Страница 22: ...e base back to lock it to the printer 7 Remove the 25 card output hopper from the printer Slide it out similar to a drawer 8 Slide the 100 card output hopper into the assembled base and printer Make sure that the tabs shown in circles in the illustration secure the hopper to the printer HINTS TIPS The base sections contain drawers useful for holding cards cleaning swabs or other frequently used it...

Страница 23: ...ved and the 200 card hopper can be installed without using tools You also can refer to the instructions shipped with the 200 card input hopper kit 1 Open the input hopper 2 Press the release tab located on the back wall of the hopper while lifting the hopper up and off the printer 3 Install the 200 card input hopper by aligning the tabs with the slots on the printer 4 Push the hopper down until it...

Страница 24: ... 1 Prepare the printer by installing the metal security plate a Tip the printer on its right side b Locate the security plate receptacle on the underside of the printer toward the back left side c Insert the security plate into the receptacle with the open end toward the printer d Insert the T bar of the cable lock through the printer opening into the security plate 2 Follow the instructions inclu...

Страница 25: ...ug in the printer power cords and connect the printer to a facility power source Press the POWER button on the front panel to power on the printer The front panel LCD displays Ready when the printer is ready to print To connect an SD460 laminating system refer to Appendix A SD460 Laminating System ...

Страница 26: ... printer and PC clients are restricted to the same subnet Link local is enabled automatically when IPv6 is enabled and offers the best security for your network DHCPv6 A DHCPv6 server is externally configured to give out an IPv6 address Stateless Address AutoConfiguration SLAAC One or more routers with IPv6 enabled on the subnet give out a subnet prefix that allows access to IP addresses Manual IP...

Страница 27: ... the Configuration menu e Press the down arrow to display Network IPv6 on line 2 f Press ENTER to enter the Network IPv6 menu 2 Set the IP Mode The IP Mode determines whether the printer uses IPv4 only or both IPv4 and IPv6 addressing a Press ENTER to enter the IP Mode menu This Guide assumes that your IPv6 network is configured and that you have the information you need to set up the card printer...

Страница 28: ...gy to support printing from currently available Microsoft Windows applications To use the SD Series card printer with the Card Printer Driver you must install and configure the driver Refer to the printer s Driver Guide for complete information about installing and using the Card Printer Driver The IP Mode must be set to DualStack to allow any of the following settings to be used If you want to us...

Страница 29: ...on must be enabled at the factory For more information about setting up and using the OpenCard option refer to the SD CD Series Card Printers OpenCard Data Format Guide The OpenCard Data Format option is not supported by the Card Printer Driver When OpenCard is enabled the Card Printer Driver cannot be used to communicate with the printer The SD460 system does not support the OpenCard format ...

Страница 30: ...18 Installation ...

Страница 31: ... on page 31 Smart Card Design on page 33 Settings for Card Design in Printer Manager on page 35 Basic Card Design Card design includes Color and monochrome printing The various types of data such as name account number and special features such as a magnetic stripe or smart card chip The layout of the data Optional lamination for enhanced wear protection and security laminating systems only Option...

Страница 32: ... topcoat or patch overlay applied by the laminators provides protection against wear and color fading so the print ribbon topcoat panel is not needed for most overlay materials However DuraShield overlays require that the ribbon topcoat be applied first Full panel color print ribbons with an ultraviolet UV fluorescent panel YMCKFT and YMCKF KT also are available Laminating printers support YMCKF K...

Страница 33: ...r ribbon to print both sides of a card rather than two or three panel sets The ribbon can be a full panel or short panel color ribbon The order in which the color black and topcoat sections of the panel set are used to print the card depends on the type of ribbon installed in the printer and the split ribbon option selected on the printer s Printing Preferences window Manage Color Color management...

Страница 34: ...to is unique Follow these guidelines to obtain the best results for printing both logos and photos 1 Evaluate the color quality of the photos a Adjust the image capture system to get the best quality photos work with distance lighting and camera settings to obtain consistent high quality photos b Evaluate the quality of printed photos after the image capture system is optimized 2 Evaluate the othe...

Страница 35: ...a location that corresponds to the leading edge of the card The printer continues to spool ribbon for the length of the image but no farther The printer leaves a small margin between each card to avoid image overlap Print Text in Monochrome Printing text using a K panel can make text look crisp because it uses only one panel for printing Fine text is more readable when printed with more power You ...

Страница 36: ...des print more successfully when you observe the following guidelines Follow the standards for the type of bar code you are printing Bar Code Placement Maintain the required quiet zone around the actual bar code as shown in the illustration Locate bar codes at least 0 25 inch 6 3 mm from other printing and from the edge of the card For best results orient the card so that the bars are parallel to ...

Страница 37: ...ore information about how to print bar codes using the K panel Infrared readers require that the K panel be used to print the bar code Test Bar Codes Always test the readability of bar codes under production conditions Factors to consider include If you print cards one at a time print the samples using that method If you print cards in batch many cards sent to the printer at the same time use a pr...

Страница 38: ...e color of some images If you change the design of your cards or if you start producing an additional card design test each design as described in Test Bar Codes on page 25 to make sure that the bar code prints as expected Print Bar Codes With the Card Printer Driver The Card Printer Driver includes a setting that allows the printer to use the black K panel to print the bars of a bar code embedded...

Страница 39: ... available Non Printing Areas The card design can have areas where printing is not allowed Such areas include a magnetic stripe signature panel or smart card chip Card production software and the Card Printer Driver usually manage such non printing areas automatically If you do not use ID software you can use the dimensions provided in the following sections for magnetic stripe and smart card non ...

Страница 40: ...cal smart card chip The smart card chip can vary in size shape and location Adjust these values based on the card stock you use The non print blocking area must extend outside the smart card chip by 0 05 in 1 27 mm indicated by the dotted line Custom Non Printing Areas Use ID software a custom application or escapes to define custom non printing areas for one or more of the following Blocking prin...

Страница 41: ...rinter leaves a small white margin around the edges of the card due to the printhead being lowered and raised as it prints Keep this in mind if your card design includes a full card image You can attempt to move the printing closer to the edge of the card by adjusting the LeadTrim and TrailTrim settings in Printer Manager but be aware that this can cause the print ribbon to break when cards are pr...

Страница 42: ...age Placement Use the following suggestions to help you locate important images such as a photo logo or bar code When placing images avoid uneven areas and areas of high wear which can result in inconsistent print quality Do not place an important image on the front of the card in the same area as a magnetic stripe or other machine readable feature Frequent use of a card in a reader can wear away ...

Страница 43: ...n use the default format for each track or can use a different combination of tracks and data formats Three Track Option ISO IAT The default data formats for a three track magnetic stripe option are Track 1 IATA Track 2 ABA Track 3 TTS This combination is often abbreviated IAT This format is also called ISO format IATA International Air Transport Association The maximum number of characters for IA...

Страница 44: ... a Japanese edition of a supported Windows operating system also supports Japanese language special characters and 55 Katakana characters They include the following Special characters 45 Katakana characters 10 Katakana characters The magnetic stripe data uses shift JIS which embeds a hidden shift in and shift out character each time the Japanese language characters start and end Each transition be...

Страница 45: ...step of personalization is controlled by an application that is separate from the rest of card personalization The smart card reader can be factory installed or installed later as a field upgrade by a service provider or value added reseller The printer configuration label or a label attached at the time of the field upgrade shows the type of smart card reader installed You can request additional ...

Страница 46: ...ll a contactless reader If the Sx value is included in the configuration code the printer has the basic components of an S1 plus the appropriate interface installed Code on Label Type of Smart Card Module S1 Integrator Contactless S3 HID pcProx Contactless S4 iCLASS Read Contactless S5 iCLASS Read Write Contactless S6 DUALi Standard S7 DUALi Single Wire S8 DUALi Single Wire Sony Felica S9 GEMPC US...

Страница 47: ... in Printer Manager Printer Manager contains card design settings that managers and service providers can use to set up card production The card design settings include magnetic stripe setup and smart card testing Printer Manager also contains troubleshooting features such as a log file that can track all processes of a card job Service providers can use the information in the log file to troubles...

Страница 48: ...36 Elements of Card Design ...

Страница 49: ...tion about the printer System administrators and service providers can use Printer Manager to fine tune card appearance set advanced options and troubleshoot printing problems You can access Printer Manager using an Internet browser and the IP address of the printer Printer Manager includes different user access levels that control the type of information that can be viewed You can choose from thr...

Страница 50: ...ser also can specify a password using the Printer Settings Update Password option for WebUser access level users In a card production environment the WebAdmin access level user typically sets up the card design verifies communication with external data sources and tracks printer activity and performance WebService WebService access has all of the above adjustments with additional access to adjust ...

Страница 51: ...ess is represented as eight groups of four hexadecimal digits separated by colons For example 2001 0db8 0000 0000 0000 ff00 0042 8329 However you can abbreviate the address as follows Remove one or more leading zeros from a group 2001 db8 0 0 0 ff00 42 8329 Replace consecutive sections of zeros with a double colon You can do this only once in the address 2001 db8 ff00 42 8329 When you use a secure...

Страница 52: ... and enter a password if required Refer to Printer Manager User Access Levels on page 38 for a description of the user access levels 6 Click Log In to display the Printer Manager Welcome page HINTS TIPS If the browser cannot connect to the printer make sure that Ready displays on the LCD panel of the printer Some Printer Manager pages feature hover text that displays help information when the curs...

Страница 53: ...ernet browser Print option to print the information from any Printer Manager page to a paper printer Select File Print from your Internet browser s main menu If the printed page does not display all the information from the Printer Manager select File Print Preview in your Internet browser to scale the image to fit the paper Use Printer Manager The following sections describe how to use the option...

Страница 54: ...bers Print this page for reference if you need to contact your service provider View View Printer Status Display printer status information including the printer mode the printer state how long the printer has been powered on in seconds current conditions and job status View View Supplies Display information about the supplies currently installed in the printer This includes the part number and se...

Страница 55: ...rs and can be useful to track card production activity and problem history View View Adapters Display information about the IP addresses configured for the printer The printer can have an IPv4 address and multiple IPv6 addresses configured concurrently The page shows the IP address network mask or IPv6 prefix gateway address and MAC address for each adapter View View About Printer Manager Display ...

Страница 56: ...s ActivityLog Set values in the activity log to help isolate card production issues No Change all Current Values Behavior Display printer operation and control methods Change RibbonInitialize Change all Current Values VitalProductData Change printer information Available to WebService access level users only No No FrontPanel Set front panel values for the printer Change Backlight Brightness KeySen...

Страница 57: ...users only No No MagStripeGeneral Set magnetic stripe options including coercivity custom magnetic stripe formats and data formats No Change coercivity custom formats and data formats MagStripeCustomTrack1 Set customized magnetic stripe values for track 1 No Change all Current Values MagStripeCustomTrack2 Set customized magnetic stripe values for track 2 No Change all Current Values MagStripeCusto...

Страница 58: ...r other procedures This setting is used primarily by financial printers Contact your service provider for more information Requires a password Requires a password Description Default Value Current Value unit Allowed Range 1 EthAddressMethod DHCP DHCP 2 EthDnsAddress1 0 0 0 0 0 0 0 0 3 EthDnsAddress2 0 0 0 0 0 0 0 0 4 EthDnsSearchSuffix 5 EthGatewayAddress 0 0 0 0 0 0 0 0 6 EthIpAddress 0 0 0 0 0 0...

Страница 59: ...used at this time IPMode Specify the IP mode used by the printer The printer can support both IPv4 and IPv6 addressing You can select from the following IPv4 The printer uses IPv4 addressing only DualStack The printer can use both IPv4 and IPv6 addressing The remaining IPv6 settings become applicable when IPMode is set to DualStack IPv6DefaultGateway Set a default gateway address This setting is d...

Страница 60: ...is connected and the device ID in the IPv6 manual address starting from the left end The default value is 64 IPv6ManualSelect Enable the printer to use the manual address specified in IPv6ManualAddress If this setting is disabled the manual address information specified for the printer is retained but is not used IPv6StatelessAddrSelect Enable the printer to allow the router to provide one or more...

Страница 61: ...of a card action with the specified severity and higher to the activity log FilterConfigChanges Write configuration change actions with the specified severity and higher to the activity log FilterJobStates Write changes to the state of a print or exception job with the specified severity and higher to the activity log FilterSoapMsgs Write DPCL Soap Simple Object Access Protocol messages from the p...

Страница 62: ... Select Printer Setting Activity Log 2 Set FilterJobStates to Error from the drop down list Changes to the state of a job with this severity and higher are written to the activity log 3 Click Set Current to apply the changes We recommend that you operate at all default logging settings to reduce unnecessary logging for typical printer operations ...

Страница 63: ...ct Disabled Disabled 4 ContactlessATRMode Legacy Legacy 5 CPX Enabled Enabled 6 DataStorageSecure Disabled Disabled 7 DPCL Enabled Enabled 8 DPCL2 Enabled Enabled 9 DPCL2Secure Enabled Enabled 10 DPCLSecure Enabled Enabled 11 NetworkAccessControl Disabled Disabled 12 Plugin Enabled Enabled 13 Remake Enabled Enabled 14 RemakeMethod Conserve Supplies Conserve Supplies 15 RetrieveDataTimeout 120 120 ...

Страница 64: ...g data provides extra security in the event the printer is stolen or disassembled and the SD card removed Once data is encrypted there is no impact on performance of the printer Enabled Encrypts the printer data Restart the printer after you select Enabled The printer encrypts the data during the startup process Encrypting the internally stored data takes approximately 20 minutes the printer canno...

Страница 65: ...o reprint the card in queue order RetrieveDataTimeout Specify the time period during which card data can be retrieved You can specify from 0 to 120 seconds If the Current Value is 0 data is not retrieved RibbonInitialize Enable or disable initialization of the ribbon when the printer is powered on SNMP Enable or disable SNMP Service WebServerSecure Enable or disable access to Printer Manager the w...

Страница 66: ...t to 0 cards between cleaning are not tracked We recommend that you clean the printer after every 500 cards to maintain print quality LedPrintheadCyclesToCleaning Set the number of printhead cycles between required cleaning The card light blinks amber when the printer reaches this value If this value is set to 0 cycles between cleaning are not tracked LedRibbonLow Set the percentage of ribbon rema...

Страница 67: ... 0 0 255 4 ColorMatchB 1 0 25 0 255 5 ColorMatchB 2 0 50 0 255 6 ColorMatchB 3 0 75 0 255 7 ColorMatchB 4 0 100 0 255 8 ColorMatchB 5 0 125 0 255 9 ColorMatchB 6 0 147 0 255 10 ColorMatchB 7 0 170 0 255 11 ColorMatchB 8 0 195 0 255 12 ColorMatchB 9 0 219 0 255 13 ColorMatchB 10 0 255 0 255 14 ColorMatchG 0 0 0 0 255 15 ColorMatchG 1 0 23 0 255 16 ColorMatchG 2 0 48 0 255 17 ColorMatchG 3 0 73 0 25...

Страница 68: ...4 0 255 31 ColorMatchR 6 0 163 0 255 32 ColorMatchR 7 0 191 0 255 33 ColorMatchR 8 0 217 0 255 34 ColorMatchR 9 0 240 0 255 35 ColorMatchR 10 0 255 0 255 36 FPower 0 0 100 100 37 FPowerDuplex 0 0 100 100 38 KCustom1Power 0 0 100 100 39 KCustom1Power1200DPI 0 0 100 100 40 KCustom1Power600DPI 0 0 100 100 41 KPower 0 0 100 100 42 KPower1200DPI 0 0 100 100 43 KPower600DPI 0 0 100 100 44 KPowerDuplex 0...

Страница 69: ...olor management in the printer and allows color management to be handled by the application sRGBColorSpace renders images to look similar to those displayed on PC monitors using the standard Red Green and Blue color space MatchSP results in printing that closely matches legacy card printers 45 KWhiteShade 0 0 100 100 46 LeadTrim 0 254 0 254 0 5 08 47 SettingsGroupPurpose Print Print 48 TPower 0 0 ...

Страница 70: ... KT ribbon Increase the value to make single color printing thicker and more defined on the card Decrease the value to reduce the monochrome intensity or to prevent frequent ribbon breaks when printing with the M panel KCustom1Power1200DPI Modify the print intensity at 1200 dpi for the non black monochrome panel of MT KT ST KT or GT KT ribbon Increase the value to make single color printing thicke...

Страница 71: ...panel and K ribbons Increase the value to make single color printing thicker and more defined on the card Decrease the value for crisp bar codes or to prevent frequent ribbon breaks when printing with the K panel KWhiteShade Modify the amount of power applied to the printhead to reduce ribbon friction without transferring material Decrease the value if material transfers to the card when it should...

Страница 72: ...intense Decrease the value to reduce the color intensity or to prevent frequent ribbon breaks when printing colors YMCPower600 Modify the print intensity at 600 dpi for the YMC color ribbon panels Increase the value to make the color printing more intense Decrease the value to reduce the color intensity or to prevent frequent ribbon breaks when printing colors YMCPowerDuplex Modify the intensity o...

Страница 73: ...s a standard output hopper Select ehs_Extended if the printer has an extended 100 card output hopper TransMedSpeed The speed at which the transport motor runs when clearing errors You cannot change this value Flipper The Flipper settings define values for the duplex module in duplex option printers Flipper settings are available for WebService access level users only Contact your service provider ...

Страница 74: ...ge 1 Attempts 3 3 1 5 2 Coercivity HICO HICO 3 DataFormat1 IATA IATA 4 DataFormat2 ABA ABA 5 DataFormat3 TTS TTS 6 NoDataDisableTrack Disabled Disabled 7 ReadTrack1 Enabled Enabled 8 ReadTrack2 Enabled Enabled 9 ReadTrack3 Enabled Enabled 10 SSA1 0 0 4 4 11 SSA2 0 0 4 4 12 SSA3 0 0 4 4 13 StripeEncoderMultiplier 1 0 1 0 9 1 1 14 WriteTrack1 Enabled Enabled 15 WriteTrack2 Enabled Enabled 16 WriteTr...

Страница 75: ...ference The choices are HICO LOCO NTT1 NTT2 NTT3 DataFormat 1 2 3 Specify the names of the data formats used for tracks 1 2 and 3 For single track magnetic stripe encoding set DataFormat1 to JIS and DataFormat2 and DataFormat3 to NONE To use a custom data format define the formats for tracks 1 2 and or 3 using the MagStripeCustomTrack 1 2 3 settings and then set the corresponding DataFormat settin...

Страница 76: ... CustomCharLength Track 1 6 Tracks 2 3 4 6 4 1 8 3 CustomCharLow Track 1 32 Tracks 2 3 48 32 48 0 255 4 CustomCharMask Track 1 32 Track 2 48 32 48 0 255 5 CustomCharMax Track 1 76 Track 2 37 Track 3 104 76 37 104 0 255 6 CustomDensity Tracks 1 3 210 Track 2 75 210 75 0 255 7 CustomEndSentinel 63 63 0 255 8 CustomLrc EVEN EVEN 9 CustomParity ODD ODD 10 CustomSdsNulls 0 0 0 255 11 CustomSdsRecords 1...

Страница 77: ... CustomDensity Specify the number of data bits per inch of magnetic stripe media for the track also called bits per inch or bpi Allowed values are 75 bpi or 210 bpi CustomEndSentinel Specify the last character encoded which identifies the end of encoded data for the track CustomLrc Specify a cumulative parity bit that is encoded after the end sentinel to provide simple error checking CustomParity ...

Страница 78: ...mTrack2 corresponds to DataFormat2 MagStripeCustomTrack3 corresponds to DataFormat3 2 Click Set Current to apply the changes Laminator The Laminator settings let you specify values when using a laminating system Description Default Value Current Value unit Allowed Range 1 DebowDelay 1000 1000 0 1500 2 ExceptionCardDebow Direction Down Down 3 ExceptionCardDebow DistanceDown 15 15 0 150 4 ExceptionC...

Страница 79: ...0 150 16 Hopper1CardDebow DistanceUp 105 105 0 150 17 Hopper1CardDebow DwellMs 1000 1000 0 5000 18 Hopper1CardImpress Depth 0 60 250 250 19 Hopper1CardImpress DwellTime 2000 2000 0 10000 20 Hopper1CardImpress PositionOffset1 2000 2000 0 4000 21 Hopper1CardImpress PositionOffset2 2000 1687 0 4000 22 Hopper1CardImpress PositionOffset3 2000 2725 0 4000 23 Hopper1CardImpress Temperature 130 155 50 160...

Страница 80: ...rd to its proper shape after an overlay is applied A card may become bowed slightly due to heat from the laminator Down The debow arms in the laminator press down on the card Up The debow arms press up on the card ExceptionCardDebowDistanceDown Set the amount distance to move the debow arms down The value is in increments of the debow motor This value is used when ExceptionCardDebowDirection is se...

Страница 81: ...ling edge of the card to the center of the first impression on the card Increase the offset value to increase the distance of the impression from the trailing edge of the card Decrease the offset value to decrease the distance of the impression from the trailing edge of the card ExceptionCardImpressPositionOffset2 Set the distance from the trailing edge of the card to the center of the second impr...

Страница 82: ...rs Hopper 1 Settings Use the following settings to specify values for cards picked from the input hopper Set up the input hopper for the most commonly used card type Hopper 1 Debow Settings Hopper1DebowDirection Set the direction of the debow action in the laminator to return the card to its proper shape after an overlay is applied A card may become bowed slightly due to heat from the laminator Do...

Страница 83: ... of the card to the center of the first impression on the card Increase the offset value to increase the distance of the impression from the trailing edge of the card Decrease the offset value to decrease the distance of the impression from the trailing edge of the card Hopper1ImpressPositionOffset2 Set the distance from the trailing edge of the card to the center of the second impression on the c...

Страница 84: ...lliseconds to wait for the card to cool after applying the overlay in the L1 laminator The default is 0 no delay L2CoolingTime Specify the time in milliseconds to wait for the card to cool after applying the overlay in the L2 laminator before proceeding to the L1 laminator The default is 1000 ms 1 second Enter 0 to turn off the delay RollerTypeInstalledL1 Specify the type of roller installed in th...

Страница 85: ...rlayInL1 Disabled 3 ExclusiveOverlayInL2 Disabled 4 OverlayDisplayed Name 0 5_mil_Clear_DG 5 OverlayLoadedInL1 Name 0 5_mil_Clear_DG 6 OverlayLoadedInL2 Name Clear_Topcoat OverlayPartNumber 0 509065 OverlaySpeed 160 160 100 250 OverlaySpeed AdjustmentL1 0 0 40 40 OverlaySpeed AdjustmentL2 0 0 40 40 OverlayTemp 160 175 100 200 OverlayTemp AdjustmentL1 0 15 20 40 OverlayTemp AdjustmentL2 0 0 20 40 U...

Страница 86: ... laminator cartridge This information is obtained from the supply roll and cannot be changed If the overlay name is the same as the overlay type selected in OverlayDisplayedName the values you specify to the settings on this page apply to the overlay If the overlay name is not the same no changes are applied OverlayLoadedInL2Name The name of the overlay type loaded in the L2 laminator cartridge Th...

Страница 87: ... the selected overlay type Increase the temperature to improve how well the overlay adheres to the card Decrease the temperature to prevent wrinkling of the overlay Each overlay type has a preferred temperature that allows it to best adhere to the card For example if the default temperature is 160 degrees Celsius and the overlay type you are using runs at 175 degrees Celsius enter 15 UserOverlay1N...

Страница 88: ... the current password If a current password is not set leave this field blank 3 Enter the new password in the corresponding field To remove a password leave this field blank 4 Enter the new password again to confirm it Leave the field blank if you are removing the password 5 Click Update Password to apply the changes HINTS TIPS Passwords are hierarchical in the following order WebService WebAdmin ...

Страница 89: ...etting is used primarily for financial printers Contact your service provider for more information Field Value Description Current Password Enter the currently set password Leave the field blank if no password was previously set Next Password Enter a new password A blank value means that no password is required or leaves the current password unchanged depending on the settings Confirm Next Passwor...

Страница 90: ...et the log reset counters and reset the printer TroubleShooting Menu Option Function WebUser WebAdmin Test Card Print test cards No Change all current values and run a test card Activity Log Display printer activity No View Reset Log Reset the activity log No Yes Print Request Log Display a log of printer requests No Yes applies only to OpenCard factory activated printers Reset Counters Reset card...

Страница 91: ...llowing Test Card Print Options Description Card Front page 1 Card Back page 2 Input Hopper Number 1 Magnetic Stripe Magnetic Stripe JIS Color Monochrome Topcoat Second Topcoat Test Pattern to use for Color and or Monochrome TestPattern1 TestPattern1 Lamination Options None Debow Impress Test Card Other Options Description Current Value unit Allowed Range Copies 1 1 10 Park Smart Card Smart Card P...

Страница 92: ...ality when using short panel color print ribbon The monochrome test card prints several lines of text TestPattern3 Use this test to identify print intensity issues that can appear as wrinkles on the printed card The color test prints a dense blue color card to test the density of the printed card The monochrome test card prints a calibration grid TestPattern4 Use this test to print a color step te...

Страница 93: ...d L2 Back Applies overlay from the L2 laminator to the back of the card L2 Front L2 Back Applies overlay from the L2 laminator to the front and back of the card L2 Back L1 Front Applies overlay from the L2 laminator to the back of the card and overlay from the L1 laminator to the front of the card L2 Front L1 Back Applies overlay from the L2 laminator to the front of the card and overlay from the ...

Страница 94: ...wn detected 14 0d 01h 10m 14 135s JOB_____NOTICE Resolved condition 1 JobFailed Notice 637 638 hostname 770962 0 0 Reset Log The Reset Log option allows a WebAdmin access level user to reset the Activity Log Click Run to reset the Activity Log Print Request Log The Print Request Log option allows a WebAdmin access level user to view and reset the Print Request Log Select the Number of Logs 5 10 15...

Страница 95: ...tems to display the current list of loaded files for the selected group To add an item to a selected group click Browse select a file path and click Add Item To remove a loaded file select a file in the list of loaded files and click Delete Item To export an item to your PC select the item to export and click Export Item Specify a location for the exported item Add Card Stock 1 Type a name for the...

Страница 96: ...inter has a laminator you also can select to clean the laminator Clean the Printer 1 Remove the supplies a Open the printer s top cover and remove the ribbon cartridge b Remove any blank card stock from the input hopper c Close the printer cover 2 Place the unwrapped cleaning card in the card input hopper 3 Select Maintenance Cleaning 4 Select Clean Printer Maintenance Menu Option Function WebUser...

Страница 97: ...rotective cover d Replace the ribbon cartridge and close the printer cover Clean the Laminator 1 Select Clean Laminator on the Maintenance Cleaning page 2 Click Run The printer LCD panel displays the message 172 Insert cleaning card 3 Insert the laminator cleaning card into the card exit slot of the laminator and press the USER button The laminator pulls the cleaning card from the card exit slot i...

Страница 98: ...ption to end the current Printer Manager session and return to the Printer Manager Log In page For security close the browser window after you log out Log Out Menu Option Function WebUser WebAdmin Log Out Log out and return to the Log In page Yes Yes ...

Страница 99: ... and Parts This section describes the supplies and parts for the printer It includes Print Ribbon on page 88 Laminator Supplies on page 92 Cards on page 95 Cleaning Supplies on page 97 Replacement Parts on page 98 Optional Equipment on page 99 Cables and Power Supplies on page 100 ...

Страница 100: ...nt ribbon when only a portion of the card design calls for color For example a card design may have a color photo on the top or left of the card and black text on the bottom of the card The color area for short panel ribbon is either 1 57 inches 40 mm or 1 47 inches 37 5 mm depending on the ribbon configuration The ymc panels of short panel ribbon are approximately half the length of a full card W...

Страница 101: ...roll laminating systems only YMCK K Color Ribbon 500 images per roll laminating systems only YMCKF KT Color Ribbon with UV 300 images per roll laminating systems only Monochrome Print Ribbon A monochrome ribbon prints the entire card in one color Monochrome ribbon can be Alternating black and topcoat panels KT or KTT ribbon Continuous black K ribbon A continuous color such as red or silver Some of...

Страница 102: ...up to 1500 images per roll Continuous green up to 1500 images per roll Continuous silver up to 1500 images per roll Continuous gold up to 1500 images per roll Continuous silver metallic up to 1500 images per roll Continuous gold metallic up to 1500 images per roll Continuous scratch off up to 1500 images per roll Ribbon Saver A roll of Datacard certified monochrome ribbon enables the Ribbon Saver ...

Страница 103: ...d card stock might require secure storage and tracking Follow your organization s policy for storing and tracking the supplies used to make cards Store the print ribbon in a location away from direct sunlight with a temperature between 32 and 77 F 0 and 25 C A range of 40 to 60 non condensing humidity is recommended Install supply rolls at room temperature If supplies are stored in an environment ...

Страница 104: ...cover the card under the magnetic stripe Both topcoat and patch overlays can be clear or can have a transparent holographic image on them The holographic materials are called holographic topcoat or holographic patch and also can be ordered with a custom image In addition holographic topcoat or patch can be designed with a registered image that is located in the same position on each card Complete ...

Страница 105: ... Topcoat Clear number of images depends on lamination settings Holographic Random number of images depends on lamination settings Registered Holographic up to 600 images roll Clear DuraShield number of images depends on lamination settings see note Holographic DuraShield Random number of images depends on lamination settings see note Holographic DuraShield Registered 500 images roll see note Cauti...

Страница 106: ...uire secure storage and tracking Follow your organization s policy for storing and tracking the supplies used to make cards Store the overlay in a location away from direct sunlight with a temperature between 50 and 80 F 10 and 27 C A range of 30 to 70 humidity is recommended Install supply rolls at room temperature If supplies are stored in an environment that is cooler than the printer environme...

Страница 107: ...in 1 inch 25 mm of the left edge as the cards are loaded in the printer If the card has a magnetic stripe the card cannot be punched anywhere in the stripe New Cards for Color Printing The printer is designed to print on new card stock If you print on cards twice be careful to avoid getting dirt fingerprints or other contaminants on cards before the second printing Previous printing can interfere ...

Страница 108: ...esive backed cards Do not apply laminator overlay material to adhesive backed cards Card Quality Guidelines Cards must meet the following card quality guidelines for the printer to print high quality graphics on them successfully Card Surface The card must be smooth and even and free of irregularities such as raised burrs or particles embedded in the surface Surface irregularities can cause printi...

Страница 109: ...room temperature when they are used If cards are stored in a cooler environment than the printer allow them to reach room temperature before you use them Cleaning Supplies The print ribbon kit includes a cleaning card and a replaceable cleaning sleeve For best results keep additional cleaning supplies on hand The following additional cleaning supplies are available Supply Description Printer clean...

Страница 110: ...ter s User s Guide Print Ribbon Cartridge The ribbon cartridge holds the print ribbon and the replaceable cleaning sleeve in the printer Cleaning Roller Spindle The cleaning roller spindle holds the replaceable cleaning sleeve Laminator Cartridges The L1 green and L2 orange cartridges hold the laminator overlay material They are used in the SD460 system only Impresser Die Contact Entrust Datacard ...

Страница 111: ... the small standard hopper with the large hopper without using tools 200 Card Input Hopper The 200 card input hopper kit includes the larger hopper with an attached cover The standard hopper is easily removed and the 200 card hopper can be installed without using tools Cable Lock The printer can be used with a cable lock Obtain the lock from your dealer because it includes an added security plate ...

Страница 112: ...cable rated for USB 2 0 data transmission Network Cable Use a standard Ethernet network cable also called a Category 5 or Cat 5 cable to connect the printer to a network port USB Smart Card Cable Printers that have a loosely coupled smart card reader use a USB data cable up to a maximum of 6 feet 2 meters long to connect the smart card reader in the printer to the PC Power Supplies You can order t...

Страница 113: ...the following Printer The printer power cord connects the printer power supply to the facility power Be sure to use a cord that grounds to the facility power source Laminator The laminator power cord connects the laminator power supply to the facility power The printer and laminator can use one of the following country specific power cords USA power cord Australia power cord Brazil power cord Chin...

Страница 114: ...102 Supplies and Parts ...

Страница 115: ...60 system consists of a card printer and laminator The SD460 system can print cards and apply an overlay material on the front and back of the card for increased durability and security Using an overlay material with holographic or other transparent images also improves the security of the card These materials are tamper evident making it difficult to reproduce or modify a card Laminator Printer ...

Страница 116: ...r clearance around the system Refer to Site Requirements on page 3 for information about selecting a location for the system System Dimensions The external system dimensions are shown in the following illustration 20 2 in 513 mm 10 6 in 270 mm 23 8 in 604 mm 27 1 in 689 mm with impresser ...

Страница 117: ...m of additional clearance around the system to maintain access to the power cord and data cables to load and remove cards and supplies and to provide ventilation System Component Electrical Requirements Input Output Printer 110 240V 50 60 Hz 1 5 Amp 24V 3 0Amp 72W Laminator with L1 only 100 240V 47 63 Hz 2 2 Amp 24V 3 75Amp 90W Laminator with L1 L2 and impresser 100 240V 47 63 Hz 2 2 Amp 24V 6 6Am...

Страница 118: ... boxes 3 Lift the laminator from the carton and remove the foam end caps 4 Place the laminator on a surface that meets the requirements specified in SD460 Site Requirements on page A 2 5 Secure the laminator if necessary Refer to Bolt Down Option on page A 5 Save the shipping cartons and packing materials They are required if you need to store move or return the system for service Laminator PowerS...

Страница 119: ...it part no 509169 001 contains two M6 well nuts Two M6 6 mm screws purchased separately The length of the screws you need depends on the thickness of the mounting surface The screw length is the surface thickness 0 75 inch 20 mm Two M6 washers purchased separately 1 4 inch 7 mm drill bit 1 Drill two holes in the mounting surface following the dimensions and requirements shown in the following figu...

Страница 120: ...he laminator 4 Return the laminator to its upright position and position it over the holes that are drilled in the mounting surface 5 Secure the laminator to the mounting surface a Place a flat washer on each of the screws beneath the mounting surface b Insert the M6 screws through the holes in the mounting surface and into the well nuts in the bottom of the laminator c Tighten the screws securely...

Страница 121: ...minator to the left to position the mounting lock in the unlocked state 4 Lift the printer over the laminator and align the pins on the laminator with the holes on the underside of the printer 5 Press down on the printer carefully but firmly to position it 6 Push the printer locking lever to the right to lock the printer onto the laminator Make sure that the printer is securely locked to the lamin...

Страница 122: ...to the lower port on the printer Connect the Power Cords 1 Connect the printer power cord to the printer 2 Plug the power supply cord into the power outlet 3 Connect the laminator power cord to the laminator and to the power supply 4 Plug the power supply cord into the power outlet ...

Страница 123: ...able 1 Connect one end of the Ethernet cable to the top port on the printer 2 Connect the other end to a network port 3 Refer to the printer s Driver Guide to set up the Card Printer Driver If you do not use the Card Printer Driver refer to your ID software documentation for information about how to design cards and send jobs to the printer and laminator Do not connect the USB cable to the compute...

Страница 124: ...e laminator door 2 Remove the L1 green laminator cartridge from the laminator Place the cartridge on a smooth level surface for loading 3 Push the release latch a and open the gate on the laminator cartridge b The L1 green and L2 orange cartridges fit only in their assigned locations inside the laminator They are not interchangeable ...

Страница 125: ...kwise to remove slack from the material e The overlay material loads in an S shape Make sure that the overlay material is between the guides on both the take up and supply sides of the cartridge 5 Close the laminator cartridge gate f Push it in until the latch clicks into place g Make sure that the overlay material is not pinched by the cartridge gate 6 Replace the loaded laminator cartridge in th...

Страница 126: ...et up lamination preferences and print a test card If message 222 Firmware version mismatch displays on the LCD refer to the SD460 SLM Laminating System Quick Install Guide for information about updating the printer and laminator firmware versions The laminator has a power save feature that powers off the heaters after the printer has been idle for a specified period of time If the timeout period ...

Страница 127: ...e card and impresses the card if an impresser is installed Do the following 1 Press the USER button to enter the menu system 2 Suspended displays on line 1 of the LCD panel Press ENTER 3 Maintenance displays on line 2 Press ENTER 4 Cleaning Card displays on line 2 Press the down arrow key 5 Test Card displays on line 2 Press ENTER 6 Start displays on line 2 Press ENTER to print the test card ...

Страница 128: ...ss IPv4 Enter the address using the following format https xxx xxx xxx xxx For example https 172 12 3 45 IPv6 Enter the address using the following format https xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx For example https 2001 0db8 1234 5678 90abc def0 1234 5678 OR Open the Printer Properties window for the card printer and select the Printer Status tab Click Configure Printer to launch Printer Manag...

Страница 129: ...SD260L SD360 SD460 Installation and Administrator s Guide A 15 b Select WebAdmin from the drop down menu and then click Log In 2 Run a test card a Select TroubleShooting Test Card ...

Страница 130: ...ds to verify the following The overlays are being applied properly Each overlay is applied completely to the card The material adheres well to the edges of the card The overlay does not come off when the card is bent or twisted The card is debowed correctly The impression is positioned correctly and has the proper depth If you need to adjust the laminator settings refer to the following Printer Ma...

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