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INT7 A/D Converter

5 Troubleshooting

5.2 Problems with INT7

▌ “Board malfunction” error message appears.

Description:

The card is probably incorrectly inserted or damaged.

Solution:

Check whether the

INT7

A/D card is correctly set in the

PCI

slot. The card should

be tucked fully and should not move in the slot. If this does not help, contact
technical support to replace the damaged card.

▌ Most problems with INT7 driver are generally indicated by following symptoms:

l

INT7

cannot be added to

Setup Control Modules

in the

System Configuration

dialog, showing the "Cannot create detector" error message.

l

Double-clicking on the device will not invoke the

DataApex INT7 Setup

dialog.

l

The

Data Acquisition

icon in the

Instrument

window is not active (this

problem may also have another cause. For more details see the chapter

Data

Acquisition - non-functional

on pg

32

.

l

When starting

Clarity

or trying to add more

INT7

cards to configuration then is

present in the PC, the error message “

Cannot find first board

” appears.

Alternatively, “

Cannot find second board

” error message may appear.

l

While trying to add the

INT7

card in the

System Configuration

dialog or while

starting

Clarity

, "

Cannot find driver file ...

" error message with path to the

INT7

drivers in the system followed by "

Error Occurred During Setup

"

appeared.

Solution:

When one of these problems occur, check the

INT7

driver (see the chapter

"How

to check the INT7 driver"

on pg

22

) and then proceed according to the

suggested solutions.

- 21 -

Содержание Clarity INT7

Страница 1: ...A D CONVERTER Clarity Hardware ENG Code Rev M058 80B Date 8 24 2020 Phone 420251013400 DataApex Ltd Fax 420251013401 Petrzilkova 2583 13 clarity dataapex com 15800Prague 5 www dataapex com The Czech Republic ...

Страница 2: ...ed with the icon Clarity DataApex and are trademarks of DataApex Ltd Microsoft and WindowsTM are trademarks of Microsoft Corporation DataApex reserves the right to make changes to manuals without prior notice Updated manuals can be downloaded from www dataapex com Author zte ...

Страница 3: ...urement 17 4 3 Digital Inputs and Outputs 18 4 4 Device Monitor 19 5 Troubleshooting 20 5 1 Locate your problem 20 5 2 Problems with INT7 21 5 2 1 How to check the INT7 driver 22 5 3 Manual Installation 24 5 3 1 Installation and reinstallation in Windows XP and later 24 5 3 2 Reinstallation of drivers using the System Restore Point 27 5 3 3 Reinstallation of drivers in Windows 2000 28 5 3 3 1 Dele...

Страница 4: ...ORK1 capitals indicates the name of the file and or directory ACTIVE capitalitalics marks the state of the station or its part The bold text is sometimes also used for important parts of the text and the name of the Clarity station Moreover some sections are written in format other than normal text These sections are formatted as follows Note Notifies the reader of relevant information Caution War...

Страница 5: ...rating A D converters used for processing positive and negative voltages 4 digital inputs 8 digital outputs The first four are also designed as relay contacts PCI Slot Excellent reliability and temperature stability The INT7 card of integration converters is a modernized successor of the PCI card INT5 1 1 A D Converter types in general Prior to collecting and processing the chromatographic signal ...

Страница 6: ...on There are no time delays during which the converter fails to integrate the input signal No continuous servicing of the input analog switches which would otherwise cause errors offset noise Substantially smaller amounts of data entering the computer due to individual data items already representing partial integrals 2 ...

Страница 7: ...dware and Software Compatibility with supported Windows OS Software Windows 10 8 1 7SP1 Clarity Yes from 6 2 Yes Clarity Lite Yes from 6 2 Yes CSW32 No No Windows 8 1 32 and 64 bit version is supported from Clarity Lite 4 0 3 From Clarity Lite 3 0 the 64 bit OS is supported Tab 2 Hardware and Software Compatibility with obsolete Windows OS Software Windows XPSP3 VistaSP2 2000 Clarity Yes until 7 4...

Страница 8: ...e Clarity software The driver is now installed proceed to setup and wiring Plug in the HW key described in the Getting Started manual Note When installing multiple INT7 cards a PC restart is recommended after the installation in order to prevent the reassignment of INT7 acquisition channels between Clarity Instruments 3 2 Standard cable for Clarity station Fig 2 Cables for the Clarity station pack...

Страница 9: ...nnected to this CINCH connector A cable terminated with free leads red shielding digital ground for direct connection to the chromatograph A cable terminated with a button for cases where a starting contact is not available and it is necessary to perform a manual start Both types of cables are supplied for each starting cable Digital output cables Relay contacts labeled OUT1R and OUT2R terminated ...

Страница 10: ...ction of signal cables Signal inputs of the A D converters are symmetrical red white and analogue ground copper braiding Caution Shielding must be connected It serves not only as the shielding but also as the analogue earth against which the measurement takes place In the case of asymmetrical output of a detector only two connectors shielding must be connected to the white lead No lead of the sign...

Страница 11: ...e of the TTL level 5 V 0 V or to a connection by any contact button contact of relay The input implicitly reacts to a change from HIGH to LOW contact closure The input function may be altered by changing the Down option to Up in the External Start Stop section of the Method Setup Measurement dialog accessible from the Instrument window using the Method Measurement command For schemes and hints des...

Страница 12: ...n on the desktop Invoke the System Configuration dialog accessible from the Clarity window using the System Configuration command Press the Add button See Fig 4 on pg 8 to invoke the Available Control Modules dialog You can specify the searching filter to simplify the finding of the driver Select the INT7 and press the Add button 8 ...

Страница 13: ...p Control Modules list of the System Configuration dialog Drag and drop the INT7 icon from the Setup Control Modules list on the left side of the System Configuration dialog to the desired Instrument tab on the right side or use the button to do so Set the Ext Start Dig Input and Ready Dig Output numbers for your acquisition card according to the wires being used for synchronization Note The confi...

Страница 14: ...ion Fig 6 System Configuration multiple instruments Note Each independent Clarity Instrument must have separate Ext Start Dig Input and Ready Dig Output pins configured according to the actual wiring Note A larger number of Instruments can be set than the amount you have purchased You will not be able to measure on the surplus Instruments indicated by a blue symbol of the curve on the tab but you ...

Страница 15: ... from U PAD2 is assigned to the Instrument 2 While there are several cards assigned to the same instrument it is necessary to select which card will be used for Ext Start Dig Input and Ready Dig Output signals All added A D converters e g INT7 must have their drivers properly installed Windows OS Device Manager otherwise you will not be able to add it in the System Configuration dialog and configu...

Страница 16: ...set with respect to the type of connected signal The Method Setup Acquisition tab for setting the parameters related to the type of analysis 4 1 DataApex INT7 Setup The DataApex INT7 Setup dialog sets the parameters of the INT7 converter and since it depends on the type of connected detector it is not going to be changed often Fig 9 DataApex INT7 Setup Number of Channels Indicates the number of da...

Страница 17: ... hand it will also restrict the measuring of negative signals i e below zero Set Units Invokes the Detector Units dialog that can be used for converting the voltage measured by INT7 to the units of the detector Such units will then be shown throughout Clarity instead of default mV Setting is specific for each INT7 channel signal Fig 10 Detector Units Quantity Field for entering a name of the y axi...

Страница 18: ... Caution Turn this function ON only in case one of the digital inputs of the configured INT7 is also set in the Ext Start Dig Input option in the System Configuration dialog Device Setup This section allows to modify the naming of digital inputs and outputs and change the Mains Supply Frequency Suppression settings Digital Input Names Allows to change the names of digital inputs Fig 11 Digital Inp...

Страница 19: ...e parameters are set If there is only one detector channel configured on the Clarity Instrument this control is not accessible Range Selects the input voltage range in mV The selected range corresponds to the maximum output voltage of the detector that the A D converter can still process In case the detector unit conversion is set in Detector Units dialog the range will be shown in detector units ...

Страница 20: ...ing chromatogram and the speed of its processing Sample rate sufficient for successful peak detection is about 20 samples per narrowest peak A higher sampling rate also increases the amount of noise and you need to set the Peak Width parameter accordingly in the Integration Table on the Method Setup Integration tab Note Range and Sampling Rate are set individually for each detector 16 ...

Страница 21: ...ternal signal terminates the analysis in progress and at the same time starts a new one The first signal starts the analysis the second signal terminates it and at the same time starts a new one the so called continuous measurement Start Stop The external signal starts and stops an analysis The first signal starts the analysis the second signal stops it etc Down The station reacts to changes in vo...

Страница 22: ... optocouplers Fig 15 Digital Outputs of INT7 These outputs can be controlled from the following places in Clarity Standard assignment of external Ext Start Dig Input and Ready Dig Output can be changed in the System Configuration dialog in the Fig 4 on pg 8 Note The assigned input and output is then automatically used in the ACTIVE sequence for synchronization with the autosampler Digital outputs ...

Страница 23: ...switched off gray icon to logical zero LOW Descriptions Shows the description indicating the meaning of individual input The names of all digital inputs can be set in the DataApex INT7 Setup dialog Output no Lists the serial numbers of individual outputs Current State Indicates the current status of the particular output which also works as relays Green light corresponds to logical one HIGH light ...

Страница 24: ...is visible in its header Note Names of individual Clarity Instruments appear in the header instead of the common term Instrument List of windows and dialogs Dialogs Clarity pg 32 Data Acquisition pg 34 Instrument pg 32 Method Setup pg 32 Sequence pg 32 Single Analysis pg 32 System Configuration pg 21 pg 32 pg 34 List of Error Messages Error Messages Board malfunction pg 21 Cannot create detector p...

Страница 25: ...oke the DataApex INT7 Setup dialog l The Data Acquisition icon in the Instrument window is not active this problem may also have another cause For more details see the chapter Data Acquisition non functional on pg 32 l When starting Clarity or trying to add more INT7 cards to configuration then is present in the PC the error message Cannot find first board appears Alternatively Cannot find second ...

Страница 26: ...ice Model 7 xx In the following image all drivers except the U PAD 2 0 driver are installed correctly Fig 17 Device Manager in Windows XP Error status of the driver may be one of the following If the Chromatography Devices DataApex Acquisition Device Model 7 xx item does not appear then the driver has not been installed Solution Reinstall the driver manually as described in the chapter Installatio...

Страница 27: ...ice button The item does appear and there are no error symbols around it A driver for a different type of Windows operating system was possibly installed thereby replacing the correct driver Solution Uninstall the incorrect driver and install the correct one as described in the chapter Installation and reinstallation in Windows XP and later on pg 24 23 ...

Страница 28: ... should automatically recognize the new Plug and Play device and start the Add Hardware Wizard Note If the wizard does not occur use the Start Control Panel Add Hardware to invoke installation Fig 18 Step 1 of Hardware Installation Wizard Click the Next button Fig 19 Step 2 of Hardware Installation Wizard Select No not this time and click Next 24 ...

Страница 29: ...list or specific location Advanced option and click Next Fig 21 Step 4 of Hardware Installation Wizard Select Don t search I will choose the driver to install and click the Next button Fig 22 Step 5 of Hardware Installation Wizard To be sure that Windows install the correct driver click the Have Disk button 25 ...

Страница 30: ...le and click the Open button Now you are back in the Install From Disk dialog displaying the correct path to the CSWINT7 INF file Click the OK button Note The driver is also located on the Clarity installation DVD ROM in the HW_DRIVERS INT7 subfolder Fig 24 Step 7 of Hardware Installation Wizard Now the Hardware Update Wizard shows the correct driver to be installed in Windows Click the Next butto...

Страница 31: ...ick on the found item in Windows Vista 7 8 1 10 In the System Restore dialog use the Restore my computer to an earlier time in Windows XP or Choose a different restore point in Vista 7 8 1 10 option and press the Next button In the next dialog select a restore point from a time before the incorrect driver was installed Caution Any software or hardware that was installed after the moment of the sel...

Страница 32: ...of the INT7 driver you can open its Properties and Update this driver In the manual installation process select the correct drivers analogically to the description in the chapter Installing the correct driver manually on pg 29 If the correct driver cannot be determined the last installed driver will have to be removed Caution This procedure can be used safely only if you did not install any other ...

Страница 33: ...ver manually described in the chapter Installing the correct driver manually on pg 29 without restarting the PC 5 3 3 2 Installing the correct driver manually The following procedure described step by step can be applied under any circumstances Invoke the Start Control Panel Add Remove Hardware In the first dialog click the Next button Fig 27 Step 1 of Add Remove Hardware Wizard Select Add Trouble...

Страница 34: ...lect the Add a new device and click the Next button Fig 29 Step 3 of Add Remove Hardware Wizard Select No I want to select the hardware from a list and click the Next button Fig 30 Step 4 of Add Remove Hardware Wizard In the Hardware types list select the Other devices option and press the Next button 30 ...

Страница 35: ... BIN by default in the HW_DRIVERS INT7 subfolder Then click the OK button Fig 32 Step 6 of Add Remove Hardware Wizard In the Models list select the DataApex Acquisition device Model 7 XX and click the Next button In the remaining dialogs press the Next button Restart the PC Re check the driver in the Device Manager as described in the chapter Reinstallation of drivers in Windows 2000 on pg 28 31 ...

Страница 36: ...he symbols of the Instruments or the title DEMO in the Clarity window header In case of Clarity DEMO use the Windows Start menu to locate the Clarity DEMO group in the All Programs section and select the Remove Clarity item there Then use the correct Clarity installation DVD to install the full version In case of the Clarity Offline station remove the HW key with the Offline license and insert key...

Страница 37: ...have a licence purchased for data collection from a smaller number of Instruments Fig 36 Small number of Instruments purchased Open the System Configuration dialog from the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X Blue symbol of the curve in the tab header indicates that Instrument is not usable for measuring Solution Chec...

Страница 38: ...alog from the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X If it only has the detector signals from the DataApex DEMO detector it is necessary to reconfigure it You can find more information how to add a detector in the chapter Clarity Configuration on pg 8 Make sure that you have installed a full version of Clarity If this is...

Страница 39: ...hannels IN1 Digital input of the 1st channel Used as an External Start marker of the 1st channel OUT1 1st Digital output Digital outputs are controlled by Event Table ACTIVE sequence and Digital outputs of INT7 dialog DGND Ground of the digital inputs and outputs M1S pin of the 1st Digital input Level is LOW when current flows between M1S and M1S M1S pin of the 1st Digital input OUT1S1 OUT1S2 Digi...

Страница 40: ...here is a LOW level of a relevant digital output Digital Inputs The card contains 4 digital TTL inputs IN1 to IN4 The first two inputs are also equipped with an optoelectronic isolator M1S M1S and M2S M2S The excitation current is 5 mA and corresponds to input level LOW The LED of the isolator is directly connected to the connector Caution A resistor must be inserted e g in the connector to restri...

Страница 41: ...INT7 A D Converter 6 Tables and specifications 6 3 INT7 CE Conformity Declaration Fig 40 CE Conformity declaration INT7 pa 37 ...

Страница 42: ...00 16 Hz Non linearity 0 003 Temperature dependence 10 ppm C Digital inputs 4 TTL 5 V first two can be also controlled using the built in optocouplers 5 mA current Digital outputs 8 TTL 5 V maximum current load per output 20 mA maximum total current load 100 mA the first four control relays switching contacts rating max switching current 0 5 ADC max contact resistance 150 mΩ max voltage 100 V Tab ...

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