Troubleshooting
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Information Required for Technical Support
Name:___________________________________________Phone__________________________
Contract Number: __________________________________________________________________
Address: _________________________________________________________________________
________________________________________________________________________________
Data Translation hardware product(s): __________________________________________________
serial number: _________________________________________________________________
configuration: _________________________________________________________________
Data Translation device driver - SPO number: ___________ ________________________________
_______________________________________________ version: _________________________
Data Translation software - SPO number:_______________ ________________________________
serial number: ________________________________ version:__________________________
PC make/model: ___________________________________________________________________
operating system: _____________________________ version:__________________________
Windows version: ______________________________________________________________
processor: ___________________________________ speed:___________________________
RAM: _______________________________________ hard disk space:
____________________
network/number of users: _______________________ disk cache:________________________
graphics adapter: _____________________________ data bus:_________________________
I have the following boards and applications installed in my system:
____________________________
________________________________________________________________________________
________________________________________________________________________________
I am encountering the following problem(s): ______________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
and have received the following error messages/codes: ____________________________________
________________________________________________________________________________
________________________________________________________________________________
I have run the board diagnostics with the following results: __________________________________
________________________________________________________________________________
You can reproduce the problem by performing these steps:
1. _______________________________________________________________________________
________________________________________________________________________________
2. _______________________________________________________________________________
________________________________________________________________________________
3. _______________________________________________________________________________
________________________________________________________________________________
Содержание DT9820 Series
Страница 1: ...DT9820 Series UM 18221 B User s Manual...
Страница 4: ......
Страница 7: ...Contents vii Appendix B Connector Pin Assignments 81 Index 87...
Страница 8: ...Contents viii...
Страница 13: ...1 1 Overview Features 2 Supported Software 4 Accessories 6...
Страница 19: ...7 2 Principles of Operation Analog Input Features 9 Analog Output Features 23 Digital I O Features 26...
Страница 40: ...Chapter 2 28...
Страница 41: ...29 3 Supported Device Driver Capabilities...
Страница 52: ...Chapter 3 40...
Страница 53: ...41 4 Programming Flowcharts Single Value Operations 43 Continuous A D Operations 45 Simultaneous Operations 47...
Страница 69: ...57 5 Calibration Running the Calibration Utility 59 Calibrating the Analog Output Subsystem 60...
Страница 74: ...Chapter 5 62...
Страница 75: ...63 6 Troubleshooting General Checklist 64 Service and Support 67 If Your Board Needs Factory Service 71...
Страница 84: ...Chapter 6 72...
Страница 85: ...73 A Specifications...
Страница 93: ...81 B Connector Pin Assignments...
Страница 98: ...Appendix B 86...
Страница 106: ...Index 94...
Страница 108: ......
Страница 112: ...Data Translation Support Policy...