
Chapter 5
100
Information Required for Technical Support
Name:___________________________________________Phone__________________________
Contract Number: __________________________________________________________________
Address: _________________________________________________________________________
________________________________________________________________________________
Data Translation hardware product(s): __________________________________________________
serial number: _________________________________________________________________
configuration: _________________________________________________________________
Data Translation device driver - SPO number: ___________ ________________________________
_______________________________________________ version: _________________________
Data Translation software - SPO number:_______________ ________________________________
serial number: ________________________________ version:__________________________
PC make/model: ___________________________________________________________________
operating system: _____________________________ version:__________________________
Windows version: ______________________________________________________________
processor: ___________________________________ speed:___________________________
RAM: _______________________________________ hard disk space:
____________________
network/number of users: _______________________ disk cache:________________________
graphics adapter: _____________________________ data bus:_________________________
I have the following boards and applications installed in my system:____________________________
________________________________________________________________________________
________________________________________________________________________________
I am encountering the following problem(s): ______________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
and have received the following error messages/codes: ____________________________________
________________________________________________________________________________
________________________________________________________________________________
I have run the board diagnostics with the following results: __________________________________
________________________________________________________________________________
You can reproduce the problem by performing these steps:
1. _______________________________________________________________________________
________________________________________________________________________________
2. _______________________________________________________________________________
________________________________________________________________________________
3. _______________________________________________________________________________
________________________________________________________________________________
Содержание DT3130 Series
Страница 1: ...DT3130 Series UM 17314 G User s Manual ...
Страница 4: ......
Страница 8: ...Contents viii ...
Страница 16: ...About this Manual xvi ...
Страница 17: ...1 1 Overview Features 2 Supported Software 5 Accessories 7 ...
Страница 24: ...Chapter 1 8 ...
Страница 56: ...Chapter 2 40 ...
Страница 109: ...93 5 Troubleshooting General Checklist 94 Service and Support 98 If Your Board Needs Factory Service 102 ...
Страница 119: ...103 A Specifications ...
Страница 126: ...Appendix A 110 ...
Страница 134: ...Appendix B 118 ...
Страница 154: ...Index 138 ...
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