X64-AN Quad User's Manual
Troubleshooting Problems
23
Troubleshooting Problems
Overview
The X64-AN Quad has been tested by Teledyne DALSA in a wide variety of 64-bit and 32-bit PCI
computers. Although unlikely, installation problems may occur due to the constant changing nature of
computer equipment and operating systems. This section describes what the user can verify to
determine the problem or the checks to make before contacting Teledyne DALSA Technical Support.
If you require help and need to contact Teledyne DALSA Technical Support, make detailed notes on
your installation and/or test results for our technical support to review. See
” on
page 114
for contact information.
Problem Type Summary
X64-AN Quad problems are either installation types where the board hardware is not recognized on
the PCI bus, or function errors due to camera connections or bandwidth issues. The following links
jump to various topics in this troubleshooting section.
First Step: Check the Status LEDs
The four input status LEDs located on the top edge of the board, should be RED when the board is
initialized properly but with no video signals connected. Other LED indicators relate to various input
signal states as described in section
on page
67
.