Polycom Hosted Telephone & Voicemail Guide
This quick setup guide will assist you on how to use your new phone and configure your voicemail. Make sure you have
your PIN available that was sent to you in your “Welcome to your new phone system” E-Mail
.
Using your Polycom phone
The line keys should be blank at all times until you pick up the receiver or speakerphone or if a call is coming in, then 1
key turns green. Verify there are at least 2 icons in the display on the left of the screen with a green dot and check mark
next to a handset icon, if not; please verify you can reach the internet by opening your internet browser on your
computer, search on any topic and ensure you get search results, if you do not get results then the Internet is
unavailable at your location, contact your carrier, if you do get results and the green icon is still not there please contact
dais support at:
Placing a Call:
Pick up the Receiver or Press
Speaker
, Dial the number, press “Dial or Send” on the display(depends if you are on hook
or off hook when dialing) You press “Dial” at the end of any call to dial the phone(or the “Dial or Send” key in the
display), dial the 3 or 4 digits for a co-worker's extension, seven digits for the local pizza shop, or 10 digits for a long
distance call. You do not have to dial 9 or the local area code you are in. Again, press the “Dial or Send” button that
appears on the screen to complete the dialing process.
dais Technology Partners • 1220 Warner Ct., Suite A • Lafayette, CA. 94549 •
