19 Troubleshooting
Installer and user reference guide
57
RXYTQ8~16U7YF
VRV IV+ heat pump for high ambient temperatures
4P561157-1 – 2018.09
18.4.3
Recommended maintenance and
inspection cycles
Be aware that the mentioned maintenance and replacement cycles
do not relate to the warranty period of the components.
Component
Inspection
cycle
Maintenance cycle
(replacements and/or
repairs)
Electric motor
1 year
20,000 hours
PCB
25,000 hours
Heat exchanger
5 years
Sensor (thermistor, etc.)
5 years
User interface and switches
25,000 hours
Drain pan
8 years
Expansion valve
20,000 hours
Solenoid valve
20,000 hours
The table assumes the following conditions of use:
▪ Normal use without frequent starting and stopping of the unit.
Depending on the model, we recommend not starting and
stopping the machine more than 6 times/hour.
▪ Operation of the unit is assumed to be 10 hours/day and
2,500 hours/year.
NOTICE
▪ The table indicates main components. Refer to your
maintenance and inspection contract for more details.
▪ The table indicates recommended intervals of
maintenance cycles. However, in order to keep the unit
operational as long as possible, maintenance work may
be required sooner. Recommended intervals can be
used for appropriate maintenance design in terms of
budgeting
maintenance
and
inspection
fees.
Depending on the content of the maintenance and
inspection contract, inspection and maintenance cycles
may in reality be shorter than listed.
18.4.4
Shortened maintenance and replacement
cycles
Shortening of "maintenance cycle" and "replacement cycle" needs to
be considered in following situations:
The unit is used in locations where:
▪ Heat and humidity fluctuate out of the ordinary.
▪ Power fluctuation is high (voltage, frequency, wave distortion, etc.)
(the unit cannot be used if power fluctuation is outside the
allowable range).
▪ Bumps and vibrations are frequent.
▪ Dust, salt, harmful gas or oil mist such as sulphurous acid and
hydrogen sulfide may be present in the air.
▪ The machine is started and stopped frequently or operation time is
long (sites with 24 hour air-conditioning).
Recommended replacement cycle of wear parts
Component
Inspection
cycle
Maintenance cycle
(replacements and/or
repairs)
Air filter
1 year
5 years
High efficiency filter
1 year
Fuse
10 years
Crankcase heater
8 years
Pressure containing parts
In case of corrosion,
contact your local dealer.
NOTICE
▪ The table indicates main components. Refer to your
maintenance and inspection contract for more details.
▪ The table indicates recommended intervals of
replacement cycles. However, in order to keep the unit
operational as long as possible, maintenance work may
be required sooner. Recommended intervals can be
used for appropriate maintenance design in terms of
budgeting maintenance and inspection fees. Contact
your dealer for details.
INFORMATION
Damage due to taking apart or cleaning interiors of units by
anyone other than our authorised dealers may not be
included in the warranty.
19
Troubleshooting
If one of the following malfunctions occur, take the measures shown
below and contact your dealer.
WARNING
Stop operation and shut off the power if anything
unusual occurs (burning smells etc.).
Leaving the unit running under such circumstances may
cause breakage, electric shock or fire. Contact your dealer.
The system MUST be repaired by a qualified service person.
Malfunction
Measure
If a safety device such as a fuse, a
breaker or an earth leakage breaker
frequently actuates or the ON/OFF
switch does NOT properly work.
Turn OFF the main power
switch.
If water leaks from the unit.
Stop the operation.
The operation switch does NOT work
well.
Turn OFF the power
supply.
If the user interface display indicates the
unit number, the operation lamp flashes
and the malfunction code appears.
Notify your installer and
report the malfunction
code.
If the system does NOT properly operate except for the above
mentioned cases and none of the above mentioned malfunctions is
evident, investigate the system according to the following
procedures.
Malfunction
Measure
If the system does not
operate at all.
▪ Check if there is no power failure. Wait
until power is restored. If power failure
occurs during operation, the system
automatically restarts immediately after
power is restored.
▪ Check if no fuse has blown or breaker is
activated. Change the fuse or reset the
breaker if necessary.
If the system goes into
fan only operation, but
as soon as it goes into
heating or cooling
operation, the system
stops.
▪ Check if air inlet or outlet of outdoor or
indoor unit is not blocked by obstacles.
Remove any obstacles and make sure
the air can flow freely.
▪ Check if the user interface display shows
(time to clean the air filter). (Refer to
"18 Maintenance and service" on
page 55
and "Maintenance" in the indoor
unit manual.)
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