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8 Troubleshooting
Operation manual
16
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620244-1B – 2021.02
▪
: Error
▪
: Malfunction
You can get a short and a long description of the malfunction as
follows:
1
Press the left dial to open the main menu and go to
Malfunctioning
.
Result:
A short description of the error and the error
code is displayed on the screen.
2
Press in the error screen.
Result:
A long description of the error is displayed
on the screen.
8.2
To check the malfunction history
Conditions:
The user permission level is set to advanced end user.
1
Go to [8.2]:
Information
>
Malfunction history
.
You see a list of the most recent malfunctions.
8.3
Symptom: You are feeling too cold
(hot) in your living room
Possible cause
Corrective action
The desired room temperature is
too low (high).
Increase (decrease) the desired
room temperature. See
change the desired room
temperature"
10].
If the problem recurs daily, do
one of the following:
▪ Increase (decrease) the room
temperature preset value. See
the user reference guide.
▪ Adjust the room temperature
schedule. See
The desired room temperature
cannot be reached.
Increase the desired leaving
water temperature in accordance
with the heat emitter type. See
"5.6.3 To change the desired
leaving water temperature"
11].
The weather-dependent curve is
set incorrectly.
Adjust the weather-dependent
curve. See
13].
8.4
Symptom: Unit failure
When the heat pump fails to operate, the optional external backup
heater kit can serve as an emergency heater. It then takes over the
heat load either automatically or by manual interaction.
▪ When
Emergency
is set to
Automatic
(or
auto SH normal/DHW
off
)
(1)
and a heat pump failure occurs, the backup heater
automatically takes over the heat load.
▪ When
Emergency
is set to
Manual
and a heat pump failure
occurs, the space heating stops.
To manually recover it via the user interface, go to the
Malfunctioning
main menu screen and confirm whether the
backup heater can take over the heat load or not.
▪ When
Emergency
is set to
auto SH reduced/DHW off
(or
auto
SH reduced/DHW on
)
(2)
and a heat pump failure occurs, space
heating is reduced.
Similarly as in
Manual
mode, the unit can take the full load with
the backup heater if the user activates this via the
Malfunctioning
main menu screen.
When the unit fails,
or
will appear on the user interface.
Possible cause
Corrective action
Unit is damaged.
See
INFORMATION
When the backup heater takes over the heat load,
electricity consumption will be considerably higher.
8.5
Symptom: The system is making
gurgling noises after
commissioning
Possible cause
Corrective action
There is air in the system.
Purge air from the system.
(a)
Incorrect hydraulic balance.
To be performed by the installer:
1
Perform hydraulic balancing
to assure that the flow is
correctly
distributed
between the emitters.
2
If hydraulic balancing is not
sufficient, change the pump
limitation settings ([9-0D]
and [9-0E] if applicable).
Various malfunctions.
Check if
or
is displayed
on the home screen of the user
interface. See
help text in case of a
malfunction"
information about the
malfunction.
(a)
We recommend to purge air with the air purge function of the unit
(to be performed by the installer). If you purge air from the heat
emitters or collectors, mind the following:
WARNING
Air purging heat emitters or collectors.
Before you
purge air from heat emitters or collectors, check if
or
is displayed on the home screen of the user interface.
▪ If not, you can purge air immediately.
▪ If yes, make sure that the room where you want to
purge air is sufficiently ventilated.
Reason:
Refrigerant
might leak into the water circuit, and subsequently into
the room when you purge air from the heat emitters or
collectors.
(1)
auto SH normal/DHW off
has the same effect as
Automatic
, but should NOT be used because there is no domestic hot water.
(2)
auto SH reduced/DHW on
has the same effect as
auto SH reduced/DHW off
, but should NOT be used because there is no domestic hot
water.
Содержание EWAA011-016DAV3P
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