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Troubleshooting
User reference guide
53
EWAA004~008D2 + EWYA004~008D2
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P688016-1 – 2022.04
8.3 Symptom: You are feeling too cold (hot) in your living room
Possible cause
Corrective action
The desired room temperature is too
low (high).
Increase (decrease) the desired room
temperature. See
If the problem recurs daily, do one of
the following:
▪
Increase
(decrease)
the
room
temperature
preset
value.
See
▪
Adjust
the
room
temperature
schedule. See
31] and
33].
The desired room temperature cannot
be reached.
Increase the desired leaving water
temperature in accordance with the
heat emitter type. See
the desired leaving water
temperature"
29].
The weather-dependent curve is set
incorrectly.
Adjust the weather-dependent curve.
See
40].
8.4 Symptom: Unit failure
When the heat pump fails to operate, the optional external backup heater kit can
serve as an emergency heater. It then takes over the heat load either automatically
or by manual interaction.
▪
When
Emergency
is set to
Automatic
(or
auto SH normal/DHW off
)
(1)
and
a heat pump failure occurs, the backup heater automatically takes over the heat
load.
▪
When
Emergency
is set to
Manual
and a heat pump failure occurs, the space
heating stops.
To manually recover it via the user interface, go to the
Malfunctioning
main
menu screen and confirm whether the backup heater can take over the heat load
or not.
▪
When
Emergency
is set to
auto SH reduced/DHW off
(or
auto SH
reduced/DHW on
)
(2)
and a heat pump failure occurs, space heating is reduced.
Similarly as in
Manual
mode, the unit can take the full load with the backup
heater if the user activates this via the
Malfunctioning
main menu screen.
When the unit fails, or
will appear on the user interface.
(1)
auto SH normal/DHW off
has the same effect as
Automatic
, but should NOT be used because there is no domestic
hot water.
(2)
auto SH reduced/DHW on
has the same effect as
auto SH reduced/DHW off
, but should NOT be used because
there is no domestic hot water.